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Ally Jobs (NOW HIRING)

Ally

Senior Full Stack Engineer

Bellevue, WA · On-site

Ally is a Strategic Goal-Planning & Execution Management software that enables businesses like Slack, Remitly, Plaid, Teleperformance, and UrbanClap to operate with the organizational alignment ...

Ally

Senior Full Stack Engineer

Bellevue, WA · On-site

Ally is a Strategic Goal-Planning & Execution Management software that enables businesses like Slack, Remitly, Plaid, Teleperformance, and UrbanClap to operate with the organizational alignment ...

Digital Ally

Regional Sales Agents

Lenexa, KS · On-site

The Regional Sales Manager will sell Digital Ally's products and services using technical, organizational, and customer knowledge. A strong technical background, with the ability to rapidly learn ...

Duly Health and Care

RN Care Ally

Carol Stream, IL · On-site

RN Case Manager - Care Ally - Carol Stream Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in ...

Duly Health and Care

RN Care Ally

Bloomingdale, IL · On-site

RN Case Manager - Care Ally - Bloomingdale Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in ...

Duly Health and Care

RN Care Ally

Saint Charles, IL · On-site

RN Case Manager - Care Ally - St. Charles Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in ...

Ally

Workday Platform Security Lead

Raleigh, NC · On-site

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families ...

Digital Ally

Pre Sales Support Technician

Lenexa, KS · On-site

Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new ...

Duly Health and Care

RN Care Ally

Tinley Park, IL · On-site

RN Case Manager - Care Ally - Tinley Park Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in ...

Duly Health and Care

RN Care Ally

Bartlett, IL · On-site

RN Case Manager - Care Ally - Bartlett Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in ...

Duly Health and Care

RN Care Ally

Bartlett, IL · On-site

Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed The RN Case Manager - Care Ally works in collaboration with physicians, patients and families to promote quality ...

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Ally information

What is an ally in the workplace?

Allies in the workplace are individuals who use their privilege, influence, or position to support and advocate for colleagues from underrepresented or marginalized groups. Their role involves listening, amplifying others' voices, intervening in instances of bias or discrimination, and fostering an inclusive environment. Allies actively educate themselves about diversity, equity, and inclusion issues and work to create positive change within their organizations.

How can an ally effectively support colleagues from underrepresented groups in the workplace?

An Ally can support colleagues from underrepresented groups by actively listening to their experiences, promoting inclusive practices, and speaking up against bias or discrimination. Building trust and understanding different perspectives is crucial, as is being aware of unconscious biases. Allies often collaborate with Diversity, Equity, and Inclusion (DEI) teams and participate in training or resource groups to stay informed and effective in their advocacy. Consistent and visible support helps create a more welcoming and equitable work environment for everyone.

What are the key skills and qualifications needed to thrive as an ally in the workplace, and why are they important?

To thrive as an Ally in the workplace, you need a strong understanding of diversity, equity, and inclusion (DEI) principles, often supported by DEI training or workshops. Familiarity with communication platforms, employee resource groups (ERGs), and relevant company policies is helpful. Active listening, empathy, and advocacy skills make someone stand out by building trust and supporting marginalized colleagues. These skills and qualities are essential for fostering an inclusive work environment and driving positive organizational change.

What is the difference between Ally vs Medical Assistant?

AspectAllyMedical Assistant
CredentialsTypically no formal certification required, but some roles may prefer healthcare-related trainingCertified or registered through programs like CMA or RMA
Work EnvironmentRemote or office-based, assisting clients with financial or insurance issuesClinical setting, assisting healthcare providers with patient care
Industry UsageFinancial services, insurance, healthcare supportHealthcare, clinics, hospitals

Ally and Medical Assistant roles differ mainly in credentials and work environment. Ally typically works in financial or insurance support, often remotely, while Medical Assistants work directly in healthcare settings assisting with patient care. Both roles are essential in their industries but serve distinct functions.

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What are the most commonly searched types of Ally jobs?

The most popular types of Ally jobs are:

What states have the most Ally jobs?

States with the most job openings for Ally jobs include:

What job categories do people searching Ally jobs look for?

The top searched job categories for Ally jobs are:

Ally jobs near you
Infographic showing various Ally job openings in the United States as of August 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 73% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Client Support Specialist (Office Ally)

San Antonio, TX

Office Ally
Software Development • 51 - 200 employees
Learn more about Office Allyexternal

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About Us 

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work: 

  • Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. 
  • Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. 
  • Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. 
  • Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. 

About the Role 

As part of Office Ally's Client Support Department, the Client Support Specialist is responsible for providing exceptional customer support through inbound and outbound phone interactions. Client Support Specialists are expected to support the full Office Ally product suite by resolving technical, workflow, billing, and account-related inquiries while delivering a seamless client experience. This role requires strong product knowledge, critical thinking, effective communication, and a commitment to resolving client issues from initial contact through completion whenever possible. 

What You'll Do 

  • Provide timely, professional, and courteous support to clients through inbound and outbound phone interactions. 
  • Resolve client issues across the full Office Ally product suite, including technical, workflow, billing, and account-related inquiries. 
  • Take ownership of client issues from initial contact through resolution, utilizing available knowledge resources and collaborating with internal teams when additional expertise is required. 
  • Research, troubleshoot, and resolve complex client issues while ensuring timely follow-up and communication throughout the resolution process. 
  • Educate clients on Office Ally products, workflows, best practices, and available resources to promote successful product utilization. 
  • Accurately document all client interactions, troubleshooting steps, and resolutions within Office Ally's support platforms, including but not limited to Salesforce, NiCE, and other applicable systems. 
  • Collaborate with Subject Matter Experts (SMEs) and cross-functional teams, including Product, IT, Billing, Compliance, and other departments, to resolve client issues and improve the client experience. 
  • Analyze recurring client issues and call trends, identify opportunities for process improvements, and communicate recommendations to leadership. 
  • Consistently meet established productivity, quality, service level, documentation, and compliance expectations. 
  • Deliver an exceptional client experience during every interaction while demonstrating professionalism, empathy, and a commitment to customer satisfaction. 

What You'll Need 

  • 2+ years of experience in phone-based client support or contact center operations  
  • Strong problem-solving and critical thinking skills  
  • Excellent verbal communication and active listening abilities  
  • Ability to manage high call volumes in a fast-paced environment  
  • Experience with CRM systems and call handling tools 

Nice to Have 

  • Experience handling complex client issues.  
  • Experience resolving technical and workflow-related inquiries.  
  • Experience supporting healthcare software.  

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency
$19.50—$19.50 USD

Why You'll Love Working at Office Ally 

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.     

EEO Note 

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.   

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