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Alera Jobs (NOW HIRING)

OVERVIEW Alera Group is looking for an Inside Sales Representative to join our growing team. We're seeking a motivated, relationship-driven claims professional who brings both experience and a ...

OVERVIEW Alera Group is looking for a Senior Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

Inside Sales Executive

Raleigh, NC · On-site

$65K - $80K/yr

OVERVIEW Alera Group is looking for an Inside Sales Executive to join our growing SELECT team based in Raleigh, North Carolina. We are seeking highly motivated colleagues who bring experience and ...

Senior Accountant

Berwyn, PA · On-site

$85K/yr

OVERVIEW Alera Group is looking for a Senior Accountant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera ...

Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Representative who will ...

Account Manager

Lancaster, PA · On-site

$60K - $70K/yr

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

OVERVIEW Alera Group is seeking an experienced Personal Lines Account Manager II to join our team. This role is responsible for managing and servicing a book of personal lines business, delivering ...

Account Specialist

Syracuse, NY · On-site

$23 - $24/hr

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

OVERVIEW Alera Group is looking for an Inside Sales Representative to join our growing team. We're seeking a motivated, relationship-driven claims professional who brings both experience and a ...

OVERVIEW Alera Group is looking for an Inside Sales Representative to join our growing team. We're seeking a motivated, relationship-driven claims professional who brings both experience and a ...

OVERVIEW At Alera Group , our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Associate to support our ...

OVERVIEW Alera Group is looking for a Personal Lines Property & Casualty Account Manager to join our Brockton team in-office. We are seeking highly motivated colleagues who bring experience and ...

OVERVIEW At Alera Group , our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Associate to support our ...

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Alera information

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How much do alera jobs pay per hour?

As of May 31, 2026, the average hourly pay for alera in the United States is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Alera employee, and why are they important?

To thrive at Alera, which is an employee benefits, insurance, and financial services firm, you typically need a background in insurance, finance, or human resources, along with relevant industry certifications such as a Life and Health Insurance license or Certified Employee Benefit Specialist (CEBS) credential. Familiarity with benefits administration software, CRM systems, and compliance tools is often required. Strong interpersonal skills, attention to detail, and the ability to communicate complex information clearly help professionals excel in client-facing and collaborative roles. These skills ensure high-quality service delivery, regulatory compliance, and effective client relationships in the competitive benefits and insurance industry.

What are some common challenges faced by employees working at Alera Group, and how are they addressed?

At Alera Group, employees often navigate the complexities of working within a fast-growing, collaborative insurance and financial services environment. One common challenge is adapting to frequent organizational changes due to mergers and acquisitions, which can impact workflows and team structures. The company addresses these challenges by fostering open communication, offering professional development resources, and encouraging cross-team collaboration to ensure employees remain supported and informed during transitions. This dynamic environment also provides ample opportunities for growth and learning for those who are proactive and adaptable.

What are Alera jobs?

Alera jobs typically refer to positions within Alera Group, a national insurance and financial services firm. Careers at Alera can include roles in employee benefits, insurance brokerage, risk management, human resources consulting, and finance. Employees at Alera often work with clients to provide customized insurance solutions and consulting services. The company values collaboration, innovation, and integrity, offering opportunities for professional development and career growth. Job seekers interested in the insurance or consulting industries may find rewarding careers at Alera.

What is the difference between Alera vs Customer Service Representative?

AspectAleraCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Industry UsageUsed across various industries including retail, healthcare, and financePrimarily in retail, telecommunications, and service industries

While both Alera and Customer Service Representative roles involve client interaction, Alera often refers to a staffing or consulting firm providing various roles, including customer service, whereas Customer Service Representative is a specific job title focused on assisting customers. The roles overlap in skills and work environment, but Alera typically acts as an employer or staffing agency, while Customer Service Representatives are employees or contractors in customer-facing positions.

What cities are hiring for Alera jobs? Cities with the most Alera job openings:
What states have the most Alera jobs? States with the most job openings for Alera jobs include:
What job categories do people searching Alera jobs look for? The top searched job categories for Alera jobs are:
Transformation Change Analyst (Back Office)

Transformation Change Analyst (Back Office)

Alera Group

Deerfield, IL • Remote

$70K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Alera Group rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 259 rated insurance


Job description

OVERVIEW
Transformation Change Analyst (Back Office)

Location: Remote

Join Alera Group and help shape how transformation comes to life across our organization.

At Alera Group, transformation is about more than implementing new systems or processes — it’s about helping people navigate change with clarity, confidence, and support.

We’re looking for a Transformation Change Analyst to help drive adoption and engagement across enterprise transformation initiatives. In this role, you’ll partner closely with business leaders, project teams, communications, and training teams to support colleagues through organizational change in a thoughtful and practical way.

If you enjoy collaborating across teams, turning complex ideas into clear communication, and helping people adapt to new ways of working, this could be a strong fit for you.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, and Financial Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

We are always looking to connect with talented professionals who want to contribute to a collaborative, high-growth environment and help drive strategic initiatives across a national organization.

Why Join Alera Group?

At Alera Group, we believe transformation works best when people feel informed, supported, and connected. You’ll have the opportunity to contribute to meaningful enterprise initiatives while partnering with teams across the organization in a highly collaborative environment.

If you’re excited about helping organizations navigate change and creating positive colleague experiences along the way, we’d love to connect with you.


RESPONSIBILITIES
What You’ll Do
  • Partner with transformation teams to support change management activities across enterprise initiatives
  • Help develop communications, FAQs, updates, and engagement materials that improve understanding and adoption
  • Support stakeholder engagement activities including workshops, demonstrations, and feedback sessions
  • Assist with readiness planning, adoption tracking, and change impact activities
  • Collaborate with Communications, Training, and project teams to support successful implementation efforts
  • Gather colleague feedback and identify opportunities to improve the change experience
  • Help support training coordination and enablement activities for impacted teams

QUALIFICATIONS
What We’re Looking For
  • Bachelor’s degree or equivalent experience in Business, Communications, Organizational Development, or a related field
  • 2–4 years of experience supporting change management, communications, training, project coordination, or transformation initiatives
  • Experience within insurance, financial services, professional services, or similar environments preferred
  • Familiarity with change management principles and frameworks such as ADKAR preferred
  • Strong communication, organization, collaboration, and problem-solving skills
  • Prosci certification is a plus
 

ADDITIONAL INFORMATION

Compensation:
Salary range: $70,000 – $110,000 per year
Eligible for performance-based bonus: Yes

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Remote

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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#LI-Remote


Location Type
RemoteQualifications:
What We’re Looking For
  • Bachelor’s degree or equivalent experience in Business, Communications, Organizational Development, or a related field
  • 2–4 years of experience supporting change management, communications, training, project coordination, or transformation initiatives
  • Experience within insurance, financial services, professional services, or similar environments preferred
  • Familiarity with change management principles and frameworks such as ADKAR preferred
  • Strong communication, organization, collaboration, and problem-solving skills
  • Prosci certification is a plus
 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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