Assistant Client Manager
Scottsdale, AZ · On-site
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Assistant Client Manager
Scottsdale, AZ · On-site
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Personal Lines Account Manager
$41K - $56K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
New
Personal Lines Account Manager
$41K - $56K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
New
Personal Lines Account Manager
$48K - $65K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
New
Personal Lines Account Manager
$48K - $65K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
New
Account Specialist
Tacoma, WA · Hybrid
$25 - $30/hr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Account Specialist
Tacoma, WA · Hybrid
$25 - $30/hr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking an Account Manager to support middlemarket ...
Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking an Account Manager to support middlemarket ...
Personal Lines Account Manager
Mechanicsburg, PA · On-site
$50K - $70K/yr
Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Personal Lines Account Manager who will ...
Personal Lines Account Manager
Mechanicsburg, PA · On-site
$50K - $70K/yr
Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Personal Lines Account Manager who will ...
Commercial Lines Account Manager
Norwell, MA · On-site
$55K - $80K/yr
About Alera Group Alera Group is an independent, national insurance and financial services firm built on the belief that collaboration creates better outcomes. Founded in 2017, Alera Group has grown ...
Commercial Lines Account Manager
Norwell, MA · On-site
$55K - $80K/yr
About Alera Group Alera Group is an independent, national insurance and financial services firm built on the belief that collaboration creates better outcomes. Founded in 2017, Alera Group has grown ...
Personal Lines Account Manager
Brockton, MA · On-site
$55K - $75K/yr
OVERVIEW Alera Group is looking for a Personal Lines Property & Casualty Account Manager to join our Brockton team in-office. We are seeking highly motivated colleagues who bring experience and ...
Personal Lines Account Manager
Brockton, MA · On-site
$55K - $75K/yr
OVERVIEW Alera Group is looking for a Personal Lines Property & Casualty Account Manager to join our Brockton team in-office. We are seeking highly motivated colleagues who bring experience and ...
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Account Specialist
Tacoma, WA · Hybrid
$24 - $26/hr
Remote At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking an Account Specialist who will support ...
Account Specialist
Tacoma, WA · Hybrid
$24 - $26/hr
Remote At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking an Account Specialist who will support ...
Servicing Financial Advisor - Connecticut
Wethersfield, CT · On-site
$80K - $100K/yr
On-Site At Alera Group, our Wealth Services team supports individuals and families in building, protecting, and transferring wealth through comprehensive financial planning and investment strategies.
Servicing Financial Advisor - Connecticut
Wethersfield, CT · On-site
$80K - $100K/yr
On-Site At Alera Group, our Wealth Services team supports individuals and families in building, protecting, and transferring wealth through comprehensive financial planning and investment strategies.
Account Coordinator
San Antonio, TX · On-site
$18 - $23.50/hr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Account Coordinator
San Antonio, TX · On-site
$18 - $23.50/hr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Customer Relations Specialist
New Bedford, MA · On-site
$45K - $50K/yr
OVERVIEW At Alera Group, we believe great service starts with great people. We are seeking a friendly, professional, and dependable Customer Relations Specialist to serve as the first point of ...
Customer Relations Specialist
New Bedford, MA · On-site
$45K - $50K/yr
OVERVIEW At Alera Group, we believe great service starts with great people. We are seeking a friendly, professional, and dependable Customer Relations Specialist to serve as the first point of ...
Employee Benefits Account Manager
Las Vegas, NV · Hybrid
$55K - $65K/yr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Employee Benefits Account Manager
Las Vegas, NV · Hybrid
$55K - $65K/yr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Commercial Lines Account Manager
Buford, GA · On-site
$85K - $100K/yr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Commercial Lines Account Manager
Buford, GA · On-site
$85K - $100K/yr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
Receptionist/Office Assistant
Hanover, PA · On-site
$17 - $21/hr
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Receptionist/Office Assistant who will support ...
Receptionist/Office Assistant
Hanover, PA · On-site
$17 - $21/hr
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Receptionist/Office Assistant who will support ...
Insurance Agent
Brea, CA · On-site
$20 - $24/hr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
New
Insurance Agent
Brea, CA · On-site
$20 - $24/hr
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...
New
Senior Accountant
Pittsburgh, PA · On-site
$75K - $90K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Senior Accountant
Pittsburgh, PA · On-site
$75K - $90K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Senior Accountant
Pittsburgh, PA · Remote
$75K - $90K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Senior Accountant
Pittsburgh, PA · Remote
$75K - $90K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Account Executive
Mechanicsburg, PA · On-site
$110K - $125K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Account Executive
Mechanicsburg, PA · On-site
$110K - $125K/yr
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...
Alera information
See salary details
$11.54 - $13.46
4% of jobs
$13.46 - $15.38
10% of jobs
$16.94 is the 25th percentile. Wages below this are outliers.
$15.38 - $17.31
14% of jobs
$17.31 - $19.23
16% of jobs
The median wage is $19.95 / hr.
$19.23 - $21.15
17% of jobs
$21.15 - $23.08
12% of jobs
$23.76 is the 75th percentile. Wages above this are outliers.
$23.08 - $25
7% of jobs
$25 - $26.92
5% of jobs
$26.92 - $28.85
6% of jobs
$28.85 - $30.77
6% of jobs
$30.77 - $32.69
2% of jobs
$11
$21
$32
How much do alera jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for alera in the United States is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.76 per hour, depending on experience, location, and employer.
What is the difference between Alera vs Customer Service Representative?
| Aspect | Alera | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or remote | Call centers, retail, or office environments |
| Industry Usage | Used across various industries including retail, healthcare, and finance | Primarily in retail, telecommunications, and service industries |
While both Alera and Customer Service Representative roles involve client interaction, Alera often refers to a staffing or consulting firm providing various roles, including customer service, whereas Customer Service Representative is a specific job title focused on assisting customers. The roles overlap in skills and work environment, but Alera typically acts as an employer or staffing agency, while Customer Service Representatives are employees or contractors in customer-facing positions.
What are some common challenges faced by employees working at Alera Group, and how are they addressed?
At Alera Group, employees often navigate the complexities of working within a fast-growing, collaborative insurance and financial services environment. One common challenge is adapting to frequent organizational changes due to mergers and acquisitions, which can impact workflows and team structures. The company addresses these challenges by fostering open communication, offering professional development resources, and encouraging cross-team collaboration to ensure employees remain supported and informed during transitions. This dynamic environment also provides ample opportunities for growth and learning for those who are proactive and adaptable.
What are the key skills and qualifications needed to thrive as an Alera employee, and why are they important?
To thrive at Alera, which is an employee benefits, insurance, and financial services firm, you typically need a background in insurance, finance, or human resources, along with relevant industry certifications such as a Life and Health Insurance license or Certified Employee Benefit Specialist (CEBS) credential. Familiarity with benefits administration software, CRM systems, and compliance tools is often required. Strong interpersonal skills, attention to detail, and the ability to communicate complex information clearly help professionals excel in client-facing and collaborative roles. These skills ensure high-quality service delivery, regulatory compliance, and effective client relationships in the competitive benefits and insurance industry.
What are Alera jobs?
Alera jobs typically refer to positions within Alera Group, a national insurance and financial services firm. Careers at Alera can include roles in employee benefits, insurance brokerage, risk management, human resources consulting, and finance. Employees at Alera often work with clients to provide customized insurance solutions and consulting services. The company values collaboration, innovation, and integrity, offering opportunities for professional development and career growth. Job seekers interested in the insurance or consulting industries may find rewarding careers at Alera.
What cities are hiring for Alera jobs? Cities with the most Alera job openings:
What states have the most Alera jobs? States with the most job openings for Alera jobs include:
What job categories do people searching Alera jobs look for? The top searched job categories for Alera jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Alera Group rating
8.0
Based on 30 frontline employees who took The Breakroom Quiz
147th of 281 rated insurance
Job description
OVERVIEW
Assistant Client Manager - Employee Benefits
Hybrid | Scottsdale, Chandler - Arizona
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking an Employee Benefits Assistant Client Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
The Assistant Client Manager will communicate with employer groups, insurance carriers, and other vendors regarding benefit set up, claim payment issues, eligibility questions, and billing. Work with the Client Manager as a liaison between carriers and vendors to coordinate and implement changes, renewals, and new business. May assist in the preparation for and with on-site enrollment meetings. Assist with the comparison details of proposals and sales documents required to develop Plan Documents, Summary Plan Descriptions, or Employee Benefit materials. Assist Client Manager with audits when requested, such as eligibility, carrier records, etc.
Why Alera Group
RESPONSIBILITIES
What You'll Do:
QUALIFICATIONS
What You'll Bring:
Education Requirements:
ADDITIONAL INFORMATION
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Scottsdale, Chandler
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-SE1
#LI-Hybrid
Location Type
Hybrid - 2 or less days in office
Assistant Client Manager - Employee Benefits
Hybrid | Scottsdale, Chandler - Arizona
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking an Employee Benefits Assistant Client Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
The Assistant Client Manager will communicate with employer groups, insurance carriers, and other vendors regarding benefit set up, claim payment issues, eligibility questions, and billing. Work with the Client Manager as a liaison between carriers and vendors to coordinate and implement changes, renewals, and new business. May assist in the preparation for and with on-site enrollment meetings. Assist with the comparison details of proposals and sales documents required to develop Plan Documents, Summary Plan Descriptions, or Employee Benefit materials. Assist Client Manager with audits when requested, such as eligibility, carrier records, etc.
Why Alera Group
- Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
- Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
- Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
What You'll Do:
- Receives or initiates communication to the employer groups, insurance carriers and other vendors regardingclaims payment issues, eligibility/termination provisions, billing, contract inquiries and conformance with Plan Documents and legislation and general problem solving to provide quality service and efficient processing of information.
- Works with the Client Manager as a liaison between all carriers and vendors to coordinate and implementchanges, renewals, and new group business. Act as the point person in the same capacity for group andconsultant.
- May assist in preparation for and with on-site enrollment meetings at the group location as requested by Client Manager.
- Assist Client Manager with all duties related to establishing the set-up and onboarding of new groups and renewal of existing groups.
- Works with Client Manager to prepares and produce reports established or requested by groups followingestablished procedures.
- Maintain and update pertinent information in BCG internal systems, Customer Relations Management (CRM), ina timely fashion.
- Assist with audits, such as eligibility, carrier records, etc., when requested.
- Travel locally to client meetings and events as required.
- Perform other duties as assigned by Management.
QUALIFICATIONS
What You'll Bring:
- One to three years of group medical insurance experience involving functions related to plan administration or equivalent combination of education and insurance experience.
- One year of experience in an employee benefits consulting / broker office.
- Working knowledge of medical terminology, group medical insurance terminology, and regulatory requirements and restrictions.
- Experience with self-funded and fully insured large and small group plans.
- Ability to read and interpret contract documents and the ability to write routine reports and correspondence with assistance from a senior level member of the Client Services team.
- Proficient verbal and written communication skills as well as strong organizational and customer service skills.
- Proficient PC and data entry skills with experience in MS Word, Excel and Outlook. Basic mathematical aptitude
Education Requirements:
- Bachelor's degree in business or related field or the equivalent combination of education and experience.
ADDITIONAL INFORMATION
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Scottsdale, Chandler
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
- Role-specific learning paths
- Leadership development programs
- Technical and compliance training
- Industry certifications and continuing education support
- Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-SE1
#LI-Hybrid
Location Type
Hybrid - 2 or less days in office
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