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Alera Jobs (NOW HIRING)

Account Manager

Mechanicsburg, PA · On-site

$60K - $70K/yr

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Account ...

Account Specialist

Tacoma, WA · Hybrid

$20 - $30/hr

Remote At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking an Account Specialist who will support ...

Account Manager

Tacoma, WA · Remote

$65K - $85K/yr

About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...

Sr. Account Executive

Baltimore, MD · Hybrid

$175K - $200K/yr

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

New

OVERVIEW Alera Group is seeking an experienced Personal Lines Account Manager II to join our team. This role is responsible for managing and servicing a book of personal lines business, delivering ...

Benefits Coordinator

Deerfield, IL · On-site

$26 - $31/hr

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

Hybrid At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Commercial Lines Account Coorindator who ...

Hybrid At Alera Group , our Employee Benefits team helps employers design, deliver, and manage benefits programs that support and protect their workforce. We're seeking a Small Group Account ...

OVERVIEW At Alera Group , our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Associate to support our ...

About Alera Group Alera Group is an independent, national insurance and financial services firm built on the belief that collaboration creates better outcomes. Founded in 2017, Alera Group has grown ...

Deerfield, IL At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking an Assistant Account Manager who will ...

Account Executive

Greeley, CO · Hybrid

$80K - $120K/yr

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits ...

Account Executive

Tacoma, WA · Remote

$100K - $125K/yr

About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty ...

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How much do alera jobs pay per hour?

As of May 31, 2026, the average hourly pay for alera in the United States is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Alera employee, and why are they important?

To thrive at Alera, which is an employee benefits, insurance, and financial services firm, you typically need a background in insurance, finance, or human resources, along with relevant industry certifications such as a Life and Health Insurance license or Certified Employee Benefit Specialist (CEBS) credential. Familiarity with benefits administration software, CRM systems, and compliance tools is often required. Strong interpersonal skills, attention to detail, and the ability to communicate complex information clearly help professionals excel in client-facing and collaborative roles. These skills ensure high-quality service delivery, regulatory compliance, and effective client relationships in the competitive benefits and insurance industry.

What are some common challenges faced by employees working at Alera Group, and how are they addressed?

At Alera Group, employees often navigate the complexities of working within a fast-growing, collaborative insurance and financial services environment. One common challenge is adapting to frequent organizational changes due to mergers and acquisitions, which can impact workflows and team structures. The company addresses these challenges by fostering open communication, offering professional development resources, and encouraging cross-team collaboration to ensure employees remain supported and informed during transitions. This dynamic environment also provides ample opportunities for growth and learning for those who are proactive and adaptable.

What are Alera jobs?

Alera jobs typically refer to positions within Alera Group, a national insurance and financial services firm. Careers at Alera can include roles in employee benefits, insurance brokerage, risk management, human resources consulting, and finance. Employees at Alera often work with clients to provide customized insurance solutions and consulting services. The company values collaboration, innovation, and integrity, offering opportunities for professional development and career growth. Job seekers interested in the insurance or consulting industries may find rewarding careers at Alera.

What is the difference between Alera vs Customer Service Representative?

AspectAleraCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Industry UsageUsed across various industries including retail, healthcare, and financePrimarily in retail, telecommunications, and service industries

While both Alera and Customer Service Representative roles involve client interaction, Alera often refers to a staffing or consulting firm providing various roles, including customer service, whereas Customer Service Representative is a specific job title focused on assisting customers. The roles overlap in skills and work environment, but Alera typically acts as an employer or staffing agency, while Customer Service Representatives are employees or contractors in customer-facing positions.

What cities are hiring for Alera jobs? Cities with the most Alera job openings:
What states have the most Alera jobs? States with the most job openings for Alera jobs include:
What job categories do people searching Alera jobs look for? The top searched job categories for Alera jobs are:
Account Manager

Account Manager

Alera Group

Mechanicsburg, PA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Alera Group rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 259 rated insurance


Job description

OVERVIEW
Account Manager - Employee Benefits
Hybrid | Two (2) or less days in office.
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES
What You'll Do
Responsibilities vary depending on the specific corporate function but may include:
  • Supporting strategic initiatives by translating client strategy into accurate, timely, and reliable execution
  • Partnering with cross-functional teams, including Account Executives, analytics, carriers, and vendors, to deliver coordinated client solutions
  • Managing client workflows such as renewals, implementations, vendor transitions, and ongoing plan administration
  • Analyzing data such as census files, eligibility counts, and renewal modeling to support decision-making and execution accuracy
  • Ensuring compliance with organizational policies and regulatory standards, including ACA, COBRA, ERISA, and related documentation requirements
  • Managing documentation, timelines, and deliverables to ensure commitments are met and issues are resolved proactively
  • Contributing to a collaborative culture that supports colleagues across Alera Group's national network

QUALIFICATIONS
What You Bring
  • Bachelor's degree in a relevant field or equivalent professional experience
  • Experience in a corporate function such as Employee Benefits, Operations, Client Service, or a related discipline
  • Strong organizational and project management skills with the ability to manage multiple timelines and priorities
  • Excellent communication and collaboration abilities, including the ability to work with HR teams, vendors, and internal partners
  • Analytical mindset with strong attention to detail and problem-solving skills
  • Proficiency in Microsoft Office Suite and benefits administration systems or related tools

What Sets You Up for Success
  • Ability to work effectively in a collaborative, fast-paced environment
  • Strong sense of accountability and ownership for client deliverables and outcomes
  • Curiosity and willingness to continuously learn, adapt, and improve workflows and processes
  • Strategic thinking with the ability to balance detailed execution and long-term client goals
  • Commitment to supporting a performance-based, service-driven, and client-focused culture

ADDITIONAL INFORMATION
Compensation:
Salary range: $60,000 - $70,000 per year
Eligible for performance-based bonus: Yes
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications (If Applicable)
This position may require:
  • Active State Life and Health license
  • Ability to obtain required licensure within agreed upon timeline after hire
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Hybrid - 2 or less days in office

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