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Alarm Monitoring Jobs (NOW HIRING)

Alarm Monitoring Representative

Wichita, KS · On-site

$33K - $38K/yr

Major Responsibilities The Monitoring Associate is responsible for monitoring and dispatching proper authorities for commercial business alarms as well as contacting appropriate responsible parties.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

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Alarm Monitoring information

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How much do alarm monitoring jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for alarm monitoring in the United States is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Alarm Monitoring vs Security Guard?

AspectAlarm MonitoringSecurity Guard
CredentialsTypically requires monitoring certifications, security licensesSecurity guard license, sometimes additional training
Work EnvironmentControl rooms, remote monitoring centersOn-site at client locations, patrols
Employer & IndustrySecurity companies, alarm service providersSecurity firms, private security services
Primary RoleMonitor alarms, respond to alerts remotelyPatrol, observe, prevent security incidents

Alarm Monitoring involves remotely overseeing security systems and responding to alerts, while Security Guards are on-site personnel who physically patrol and observe to prevent incidents. Both roles are essential in security but differ in work environment and responsibilities.

What are some common challenges faced by professionals working in alarm monitoring centers?

Alarm monitoring professionals often face challenges such as managing high-stress situations, responding quickly and accurately to multiple simultaneous alarms, and maintaining focus during long or overnight shifts. The role requires excellent attention to detail and strong communication skills, as team members must coordinate closely with emergency responders and clients. Adapting to evolving security technologies and staying updated on protocols is also essential for success in this dynamic environment.

What is alarm monitoring?

Alarm monitoring is a security service where signals from alarm systems, such as burglar or fire alarms, are transmitted to a central monitoring station. At this station, trained professionals respond to alerts by quickly assessing the situation and contacting the appropriate emergency services if necessary. This service provides round-the-clock surveillance and peace of mind by ensuring that any potential security breaches or emergencies are addressed promptly. Alarm monitoring can be used for homes, businesses, and other properties to enhance safety and protection.

What are the key skills and qualifications needed to thrive as an Alarm Monitoring Specialist, and why are they important?

To thrive as an Alarm Monitoring Specialist, you need strong attention to detail, the ability to quickly assess emergency situations, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, security system panels, and communication tools like two-way radios is often required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure timely and accurate responses to alarms, safeguarding property and lives in emergency situations.
More about Alarm Monitoring jobs
What cities are hiring for Alarm Monitoring jobs? Cities with the most Alarm Monitoring job openings:
What are the most commonly searched types of Alarm Monitoring jobs? The most popular types of Alarm Monitoring jobs are:
What states have the most Alarm Monitoring jobs? States with the most job openings for Alarm Monitoring jobs include:

Alarm Monitoring Operator I

Securitas Technology

Canton, OH • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Respond to incoming alarm signals in automation software according to documented procedures.

  • Notify authorities, call premises, and update contact lists as appropriate for alarm events.

  • Log all information into the automation system immediately and accurately.


Securitas Technology rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

11th of 103 rated security


Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!


We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.


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