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Airport Customer Service Ramp Agent Jobs (NOW HIRING)

Menzies Aviation

Airport Ramp Agent

Reno, NV · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...

Southern Airways Corporation

Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary ...

Menzies Aviation

Airport Ramp Agent

Reno, NV · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...

Menzies Aviation

Ramp Agent

Tamuning, GU · On-site

$14.50 - $17.75/hr

As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical ... All airport staff working airside must be badged by the relevant airport authority. In order to ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

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Airport Customer Service Ramp Agent information

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How much do airport customer service ramp agent jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for airport customer service ramp agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What does an airport ramp agent make?

An airport ramp agent typically earns between $12 and $20 per hour, depending on experience, location, and employer. They may also receive benefits such as health insurance and overtime pay, with some positions offering additional incentives for night or weekend shifts.

What are some common challenges faced by Airport Customer Service Ramp Agents, and how can they be effectively managed?

Airport Customer Service Ramp Agents often face challenges such as working outdoors in varying weather conditions, handling tight turnaround times for flights, and coordinating with multiple teams to ensure safety and efficiency. Effective communication and teamwork are essential to navigate these pressures, as agents must stay alert and adaptable during busy or rapidly changing situations. Many employers provide thorough training on safety protocols and encourage a collaborative environment, which helps new agents quickly adjust and succeed in the role.

What are Airport Customer Service Ramp Agents?

Airport Customer Service Ramp Agents are responsible for handling a variety of ground operations at airports, including loading and unloading baggage, guiding aircraft to and from gates, operating ground support equipment, and ensuring the safety and efficiency of aircraft turnaround. They play a key role in maintaining on-time departures and arrivals, and may also assist with de-icing aircraft or servicing lavatories. Ramp agents work outdoors in all weather conditions and collaborate closely with other airport staff to ensure smooth operations.

Is it hard to get hired as a Ramp Agent?

Getting hired as a Ramp Agent can be competitive, as it often requires physical stamina, attention to safety procedures, and good communication skills. Employers may prefer candidates with a high school diploma, relevant experience, or certifications such as safety training, but the hiring process generally involves background checks and on-the-job training. The difficulty varies depending on the airline or ground service company and current job market conditions.

How do I become a Ramp Agent at an airport?

To become a Ramp Agent, applicants typically need a high school diploma or equivalent and must pass a background check and drug screening. On-the-job training is provided, and good physical fitness, communication skills, and the ability to work in a fast-paced environment are important. Some employers may prefer candidates with prior experience or certifications such as OSHA safety training.

What is the difference between Airport Customer Service Ramp Agent vs Baggage Handler?

AspectAirport Customer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport tarmac, gate areas, customer service countersAirport tarmac, baggage claim areas
Employer & Industry UsageAirlines, airports, ground service providersAirlines, baggage handling companies
Primary ResponsibilitiesAssist passengers, handle check-in, coordinate with ground crewLoad/unload baggage, transport luggage to/from aircraft

Both roles work in airport environments and require similar certifications. However, Airport Customer Service Ramp Agents focus on passenger assistance and communication, while Baggage Handlers specialize in managing luggage. Understanding these differences helps job seekers find the right fit in airport ground operations.

What are the key skills and qualifications needed to thrive as an Airport Customer Service Ramp Agent, and why are they important?

To thrive as an Airport Customer Service Ramp Agent, you need physical stamina, attention to detail, basic mechanical skills, and typically a high school diploma or equivalent. Familiarity with ground service equipment, baggage handling systems, and adherence to FAA safety regulations are critical technical requirements. Strong teamwork, problem-solving, and clear communication skills help agents efficiently coordinate with colleagues and respond to unexpected situations. These abilities are essential for maintaining safety, ensuring timely operations, and delivering a positive travel experience for passengers.
What cities are hiring for Airport Customer Service Ramp Agent jobs? Cities with the most Airport Customer Service Ramp Agent job openings:
What states have the most Airport Customer Service Ramp Agent jobs? States with the most job openings for Airport Customer Service Ramp Agent jobs include:
What job categories do people searching Airport Customer Service Ramp Agent jobs look for? The top searched job categories for Airport Customer Service Ramp Agent jobs are:
Airport Customer Service Ramp Agent jobs near you
Infographic showing various Airport Customer Service Ramp Agent job openings in the United States as of June 2026, with employment types broken down into 8% Full Time, and 92% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.
Airline Ramp Service Agent, PT AUS

Airline Ramp Service Agent, PT AUS

TREGO DUGAN AVIATION OF GRAND ISLAND INC

Austin, TX • On-site

$19/hr

Part-time

Posted 8 days ago

Trego-Dugan Aviation rating

6.7

Company rating: 6.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

28th of 53 rated aviation services

Job description

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.

  • Must have a valid driver's license
  • Must pass a 10-year background check and pre-employment drug test
  • Hours/week: 25-35 with an opportunity to pick up additional shifts

Example of possiable shifts -

You could be scheduled any hours between

AM - 3:30 AM - 1:00 PM

MID - 1:00 PM - 11:00 PM

PM - 11:00 PM - 4:00AM

Airline Ramp Operations Agent

Airline Ramp Agent's General Purpose of Job:

The Ramp Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Airline Ramp Agent's Essential Duties and Responsibilities:

  • Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities.
  • Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
  • Load and unload baggage, luggage, and comail.
  • Operate ground equipment, including tugs and belt loaders.
  • Marshal aircraft to and from gates.
  • Provide proper handling of baggage requiring special care.
  • Service aircraft lavatories.
  • Perform aircraft interior cleaning.
  • Responsible for aircraft security searches and commissary security searches.
  • Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly.
  • Follow safety regulations, including correctly using ground equipment and wearing proper safety items.
  • Able to communicate using a two-way radio.
  • Must be at least 18 years old.
  • Able to read and write English.

Airline Ramp Agent's Physical Demands:

Must be able to work in a high-pressure environment. You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; you must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.

Airline Ramp Agent's Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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