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Airport Service Agent Jobs (NOW HIRING)

CLEAR

Airport Service Agent (GRR)

Grand Rapids, MI

$16/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products providedby CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

CLEAR

Airport Service Agent (SAV)

Savannah, GA · On-site

$16/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

CLEAR

Airport Service Agent (GRR)

Grand Rapids, MI · On-site

$16/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

CLEAR

Airport Service Agent (SRQ)

Sarasota, FL · On-site

$17/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

CLEAR

Airport Service Agent (SRQ)

Sarasota, FL

$17/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products providedby CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

CLEAR

Airport Service Agent (SAV)

Savannah, GA

$16/hr

A CLEAR Service Agent is there to support customers in the airport who are using any products providedby CLEAR! They are a friendly face & provide exceptional customer service to all passengers at ...

Unifi

Airport Passenger Service Agent -TPA

Tampa, FL

$14.25 - $18/hr

General information Job Title Airport Passenger Service Agent -TPA Date Thursday, June 25, 2026 Entity Prospect International Airport Services State Florida City Tampa Base Pay Rate: $ 14.00 Full/Par ...

Unifi

Airport Passenger Service Agent -TPA

Tampa, FL

$14.25 - $18/hr

General information Job Title Airport Passenger Service Agent -TPA Date Wednesday, April 1, 2026 Entity Prospect International Airport Services State Florida City Tampa Base Pay Rate: $ 14.00 ...

CLEAR

Senior Airport Service Agent (SAV)

Savannah, GA · On-site

$18/hr

The CLEAR Senior Service Agent makes magic happen every day by creating frictionless experiences ... Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR ...

Unifi

Airport Passenger Service Agent -TPA

Tampa, FL · On-site

$14.25 - $18/hr

General information Job Title Airport Passenger Service Agent -TPA Date Wednesday, April 1, 2026 Entity Prospect International Airport Services State Florida City Tampa Base Pay Rate: $ 14.00 ...

Unifi

Airport Passenger Service Agent -TPA

Tampa, FL · On-site

$14.25 - $18/hr

General information Job Title Airport Passenger Service Agent -TPA Date Thursday, June 25, 2026 Entity Prospect International Airport Services State Florida City Tampa Base Pay Rate: $ 14.00 Full/Par ...

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Airport Service Agent information

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How much do airport service agent jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for airport service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Airport Service Agents?

Airport Service Agents are professionals responsible for assisting passengers at airports with a variety of services, such as check-in, ticketing, baggage handling, and providing information about flights and airport facilities. They play a key role in ensuring a smooth and efficient travel experience for passengers by addressing customer inquiries and resolving issues. Airport Service Agents also coordinate with other airport staff to maintain safety, security, and customer satisfaction throughout the passenger journey.

What are the most common challenges faced by Airport Service Agents during peak travel times?

During peak travel periods, Airport Service Agents often face increased passenger volumes, tight schedules, and higher instances of flight delays or cancellations. These circumstances can lead to longer lines, heightened stress, and more frequent customer concerns that require quick, empathetic problem-solving. Agents must remain calm under pressure, efficiently manage time, and collaborate closely with other airport departments to maintain a smooth passenger experience. Flexibility and strong communication skills are key to overcoming these challenges and ensuring efficient airport operations.

What is the difference between Airport Service Agent vs Baggage Handler?

AspectAirport Service AgentBaggage Handler
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, physical fitness
Work EnvironmentCustomer service counters, gate areasAirports, baggage claim areas
Employer & Industry UsageAirlines, airportsAirlines, ground handling companies
Common Search & ComparisonCustomer service, passenger assistanceBaggage handling, physical labor

While both roles operate within airports and support airline operations, Airport Service Agents focus on assisting passengers, checking tickets, and providing customer service. Baggage Handlers primarily handle luggage, ensuring safe and efficient baggage movement. Understanding these differences helps job seekers identify the right role based on skills and interests.

What are the key skills and qualifications needed to thrive as an Airport Service Agent, and why are they important?

To thrive as an Airport Service Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and baggage handling protocols is often required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure help agents deliver a positive passenger experience. These skills are essential for ensuring smooth airport operations, passenger satisfaction, and compliance with safety and security standards.
What cities are hiring for Airport Service Agent jobs? Cities with the most Airport Service Agent job openings:
What states have the most Airport Service Agent jobs? States with the most job openings for Airport Service Agent jobs include:
What job categories do people searching Airport Service Agent jobs look for? The top searched job categories for Airport Service Agent jobs are:
Airport Service Agent jobs near you
Infographic showing various Airport Service Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Airport Service Agent (GRR)

CLEAR

Grand Rapids, MI

$16/hr

Full-time

Re-posted 23 days ago

CLEAR rating

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

51st of 113 rated security

Job description

CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR.

At CLEAR, we love what we do and were obsessed with our members! Our Service Agents make magic happen every day, creating frictionless experiences.

What is a CLEAR Service Agent?

A CLEAR Service Agent is there to support customers in the airport who are using any products providedby CLEAR! They are a friendly face & provide exceptional customer service to all passengers at the airport.

  • Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
  • Comply with all security and safety guidelines, policies and procedures at all times
  • Greet & engage with travelers and help answer any questions
  • Assist and guide passengers as needed with all questions and concerns
  • Comply with all security and safety guidelines, policies and procedures at all times
  • You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers
  • Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise

Who You Are

  • Customer obsessed - ensuring our customers are satisfied is one of our top priorities!
  • Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
  • Positive and energetic attitude
  • Open availability and flexibility is a must ability to work a variety of shifts
  • Previous customer service experience a must
  • Ability to stand for up to 8 hours per day
  • You must be 18 years of age or older
  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment

How You'll Be Rewarded

  • Free CLEAR membership for you + family/friends discounts
  • 401(k) Retirement Plan, including a company match*
  • 11 company-paid holidays (paid 1.5x if worked)
  • See more of our amazing benefits, including any eligibility or specific location offerings, HERE!

About CLEAR:

With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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