ZipRecruiter

Log In

1

Airport Customer Service Ramp Agent Jobs (NOW HIRING)

Atlantic Aviation

Airport Ramp Agent - Full Time

Omaha, NE · On-site

$18.50 - $21/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Airport Ramp Agent Qualifications * High school diploma or GED certificate * 18 ...

Atlantic Aviation

HI

$21 - $23/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Airport Ramp Agent Qualifications * High school diploma or GED certificate * 18 ...

previous pagenext page

Showing results 21-40

All JobsAirport Customer Service Ramp Agent Jobs

Airport Customer Service Ramp Agent information

See salary details

$10

$16

$21

How much do airport customer service ramp agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for airport customer service ramp agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by airport customer service ramp agents, and how can they be effectively managed?

Airport Customer Service Ramp Agents often face challenges such as working outdoors in varying weather conditions, handling tight turnaround times for flights, and coordinating with multiple teams to ensure safety and efficiency. Effective communication and teamwork are essential to navigate these pressures, as agents must stay alert and adaptable during busy or rapidly changing situations. Many employers provide thorough training on safety protocols and encourage a collaborative environment, which helps new agents quickly adjust and succeed in the role.

What is an airport customer service ramp agent?

Airport Customer Service Ramp Agents are responsible for handling a variety of ground operations at airports, including loading and unloading baggage, guiding aircraft to and from gates, operating ground support equipment, and ensuring the safety and efficiency of aircraft turnaround. They play a key role in maintaining on-time departures and arrivals, and may also assist with de-icing aircraft or servicing lavatories. Ramp agents work outdoors in all weather conditions and collaborate closely with other airport staff to ensure smooth operations.

What is the difference between Airport Customer Service Ramp Agent vs Baggage Handler?

AspectAirport Customer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport tarmac, gate areas, customer service countersAirport tarmac, baggage claim areas
Employer & Industry UsageAirlines, airports, ground service providersAirlines, baggage handling companies
Primary ResponsibilitiesAssist passengers, handle check-in, coordinate with ground crewLoad/unload baggage, transport luggage to/from aircraft

Both roles work in airport environments and require similar certifications. However, Airport Customer Service Ramp Agents focus on passenger assistance and communication, while Baggage Handlers specialize in managing luggage. Understanding these differences helps job seekers find the right fit in airport ground operations.

What are the key skills and qualifications needed to thrive as an airport customer service ramp agent?

To thrive as an Airport Customer Service Ramp Agent, you need physical stamina, attention to detail, basic mechanical skills, and typically a high school diploma or equivalent. Familiarity with ground service equipment, baggage handling systems, and adherence to FAA safety regulations are critical technical requirements. Strong teamwork, problem-solving, and clear communication skills help agents efficiently coordinate with colleagues and respond to unexpected situations. These abilities are essential for maintaining safety, ensuring timely operations, and delivering a positive travel experience for passengers.
What cities are hiring for Airport Customer Service Ramp Agent jobs? Cities with the most Airport Customer Service Ramp Agent job openings:
What states have the most Airport Customer Service Ramp Agent jobs? States with the most job openings for Airport Customer Service Ramp Agent jobs include:
What job categories do people searching Airport Customer Service Ramp Agent jobs look for? The top searched job categories for Airport Customer Service Ramp Agent jobs are:
Airport Customer Service Ramp Agent jobs near you
Infographic showing various Airport Customer Service Ramp Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Airport Ramp Agent - Full Time

Atlantic Aviation

Waukesha, WI

$17.50 - $18/hr

Full-time

Posted 29 days ago

Atlantic Aviation rating

7.3

Company rating: 7.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

28th of 65 rated aviation services

Job description

Why You’ll Love This Airport Ramp Agent JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Airport Ramp Agent position with Atlantic Aviation at UES in Waukesha, WI may be perfect for you!
Pay: $17.50 - $18.00 / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
Build a career in aviation you are excited about and apply for the Airport Ramp Agent job today!ResponsibilitiesAirport Ramp Agent Responsibilities
  • Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
  • Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
  • Perform ground marshalling using standard aviation signals.
  • Perform customer service activities such as helping customers with aircraft scheduling and fueling.
  • Assist with aircraft turning, loading, and unloading.
  • Ensure all buildings and grounds are safe, clean, and organized.
  • Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsAirport Ramp Agent Qualifications
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
  • Be physically able to perform heavy lifting on a regular basis up to 50 lbs.
We maintain a drug-free workplace and perform pre-employment substance testing.
#airport #lineservice #Waukesha

What Atlantic Aviation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom