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Airport Assistant Jobs in Raleigh, NC (NOW HIRING)

654 Global

Airport Supervisor - RDU

Morrisville, NC · On-site

$16.25 - $22.25/hr

... RDU airport location. If you have leadership experience in transportation, value safety ... Manage a team of shuttle drivers, providing training, guidance. * Assist with hiring, onboarding ...

654Limo

Airport Supervisor - RDU

Morrisville, NC · On-site

$16.25 - $22.25/hr

... RDU airport location. If you have leadership experience in transportation, value safety ... Manage a team of shuttle drivers, providing training, guidance. * Assist with hiring, onboarding ...

654 Global

Airport Supervisor - RDU

Morrisville, NC · On-site

$16.25 - $22.25/hr

... RDU airport location. If you have leadership experience in transportation, value safety ... Manage a team of shuttle drivers, providing training, guidance. * Assist with hiring, onboarding ...

654 Global

Airport Driver - RDU

Morrisville, NC

$20/hr

Safely and efficiently transport airline crew members between the airport and hotel locations ... * Assist with luggage handling in a respectful and helpful manner * Communicate clearly and ...

654 Global

Airport Driver - RDU

Morrisville, NC · On-site

$20/hr

Safely and efficiently transport airline crew members between the airport and hotel locations ... * Assist with luggage handling in a respectful and helpful manner * Communicate clearly and ...

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Airport Assistant information

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$5

$18

$32

How much do airport assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for airport assistant in Raleigh, NC is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.77 per hour, depending on experience, location, and employer.

What is an airport assistant?

Airport Assistants are staff members who help passengers navigate the airport, provide information, and offer support with check-in, boarding, baggage, and special needs. Their main goal is to ensure travelers have a smooth and stress-free experience at the airport. They may also assist with language translation, mobility services, and connecting flights, acting as a vital point of contact for customer service. Airport Assistants work closely with airlines, security, and other airport staff to address passenger needs quickly and efficiently.

What are the key skills and qualifications needed to thrive as an airport assistant?

To thrive as an Airport Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airport management systems, basic IT tools, and security protocols is often required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help individuals stand out in this role. These skills ensure efficient passenger assistance, smooth airport operations, and a positive travel experience for all customers.

What are some common challenges airport assistants face during peak travel periods, and how can they effectively manage them?

During busy travel seasons, Airport Assistants often encounter high passenger volumes, tight schedules, and increased requests for assistance. These challenges require strong time management, adaptability, and clear communication skills. To manage effectively, Airport Assistants prioritize tasks, collaborate closely with colleagues, and remain calm under pressure to ensure passengers receive timely and courteous service. Seeking guidance from senior staff and utilizing airport resources also helps maintain smooth operations during peak times.

What is the difference between Airport Assistant vs Airport Customer Service Agent?

AspectAirport AssistantAirport Customer Service Agent
Required CredentialsHigh school diploma; training on airport proceduresHigh school diploma; customer service training
Work EnvironmentAirports, assisting passengers, handling luggageAirports, assisting passengers, providing information
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, airports, travel companies
Common Search & ComparisonYesYes

Both roles operate within airports and involve assisting travelers, but Airport Assistants often focus on luggage handling and physical support, while Airport Customer Service Agents primarily provide information and customer service. The roles share similar credentials and work environments, making them closely related but distinct in daily duties.

How do I get into working as an airport assistant?

To become an airport assistant, candidates typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service or security, along with knowledge of airport operations, can be beneficial. Some positions may require background checks or security clearances, and training is often provided on the job.

How do you become an airport assistant?

To become an airport assistant, candidates typically need a high school diploma or equivalent and must pass background checks. Relevant skills include customer service, communication, and sometimes basic security or safety training; some positions may require certification or training provided by the employer. Prior experience in hospitality or security can be advantageous.

What are the most commonly searched types of Airport jobs in Raleigh, NC?

The most popular types of Airport jobs in Raleigh, NC are:

What are popular job titles related to Airport Assistant jobs in Raleigh, NC?

For Airport Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Airport Assistant jobs in Raleigh, NC look for?

The top searched job categories for Airport Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Airport Assistant jobs?

Cities near Raleigh, NC with the most Airport Assistant job openings:

Airport Assistant jobs near you
Infographic showing various Airport Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,493 per year, or $19 per hour.

Airport Ramp Supervisor (Air Canada) - RDU

Unifi

Morrisville, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

General information
Job Title
Airport Ramp Supervisor (Air Canada) - RDU
Date
Thursday, July 2, 2026
Entity
Unifi Aviation, LLC
State
North Carolina
City
Morrisville
Base Pay Rate:
$ 19.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualifications:
  • One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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