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Airline Reservation Jobs (NOW HIRING)

Atria Group LLC

Jr. C# developer

Houston, TX · On-site

$64K - $83K/yr

Airline reservation system experience helpful (understanding of terms, typical airline business rules, etc) Qualifications Jr. C# developer Looking for 2+ years experience Must have Web Services ...

Hyannis Air Service Inc

PR · On-site

... Airline reservation system experience preferred • Must be at least 18 years old • Must hold a high school diploma or equivalent • If location requires any type of driving such as baggage ...

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How much do airline reservation jobs pay per year?

As of Jun 15, 2026, the average yearly pay for airline reservation in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of an Airline Reservation agent during a regular shift?

As an Airline Reservation agent, your daily responsibilities include assisting customers with booking or changing flights, providing fare information, handling reservation issues, and processing payments. You may communicate with customers via phone, email, or in-person at ticket counters, depending on your employer. Collaboration with other departments, such as ticketing, baggage handling, and customer service, is common to resolve complex situations and ensure smooth travel experiences. The role requires quick problem-solving skills, a professional demeanor, and the ability to handle periods of high demand, especially during peak travel seasons.

What jobs pay $500,000 a year in the US?

In the airline reservation industry, high-paying roles such as airline executives, senior management, or specialized corporate positions can reach or exceed $500,000 annually, often including bonuses and profit sharing. These roles typically require extensive experience, leadership skills, and advanced industry knowledge. Most frontline reservation agents or customer service representatives earn significantly less than this threshold.

What is an airline reservationist?

An airline reservationist is a professional who manages flight bookings, assists customers with ticketing, and provides travel information. They typically use reservation systems like Sabre or Amadeus and need strong communication skills to handle customer inquiries efficiently.

What are the key skills and qualifications needed to thrive in the Airline Reservation position, and why are they important?

To thrive in an Airline Reservation role, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with global distribution systems (GDS) like Amadeus or Sabre and knowledge of airline ticketing software are often required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help set candidates apart. These skills ensure accurate bookings, positive customer experiences, and smooth coordination with other airline departments in a fast-paced environment.

What is an Airline Reservation job?

An Airline Reservation job involves assisting customers with booking, modifying, and canceling flight reservations. Professionals in this role work for airlines or travel agencies, helping passengers find the best flight options, providing fare details, and addressing travel inquiries. They typically use specialized reservation systems to manage bookings and ensure accurate ticketing. Strong communication skills and knowledge of airline policies are essential for success in this role.

How much does an airline reservationist make?

An airline reservationist typically earns a median annual salary of around $35,000 to $45,000, depending on experience, location, and employer. They often use reservation systems like Sabre or Amadeus and may require customer service skills and certification. Salaries can vary based on airline size and geographic region.

How to become an airline reservation agent?

To become an airline reservation agent, candidates typically need a high school diploma or equivalent and should develop strong customer service and communication skills. Many employers provide on-the-job training, and proficiency with reservation systems like Sabre or Amadeus is often preferred. Certification is not usually required but can enhance job prospects.
More about Airline Reservation jobs
What cities are hiring for Airline Reservation jobs? Cities with the most Airline Reservation job openings:
What are the most commonly searched types of Airline Reservation jobs? The most popular types of Airline Reservation jobs are:
What states have the most Airline Reservation jobs? States with the most job openings for Airline Reservation jobs include:
What job categories do people searching Airline Reservation jobs look for? The top searched job categories for Airline Reservation jobs are:
Airline Reservation jobs near you
Infographic showing various Airline Reservation job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.
Customer Support Specialist (Overnight) - Bilingual English / Spanish - Long Island City, NY

Customer Support Specialist (Overnight) - Bilingual English / Spanish - Long Island City, NY

Accommodations Plus International

Long Island City, NY • On-site

$24 - $25/hr

Full-time

Posted 12 days ago

Job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.
Position Type and Expected Hours of Work
This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Total customer service to include but not limited to the following:
  • Serve as API's on-site liaison with the airline partner, providing support, guidance and training.
  • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
  • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
  • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
  • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
  • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
  • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.
  • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving "On Call" when needed outside of regular working hours.
  • Learn and maintain knowledge of API's call center work methodology and reservation systems to best serve API's clients in the most efficient and professional manner.
  • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.
Competencies
  • Knowledge of airline crew scheduling is a strong plus.
  • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
  • Excellent Interpersonal skills.
  • Able to work in a fast paced environment.
  • Great telephone etiquette.
  • Excellent writing skills.
  • Excellent computer skills.
  • Ability to multi task and prioritize.
  • Detail oriented with great organizational skills.
  • Flexible work schedule including availability to work weekends and holidays.
  • Able to work overtime if needed.
  • Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $25.00 per hour.
Required Experience
  • Ability to positively present API in customer facing situations.
  • Customer service background is a plus.
  • Airline/Hotel/Travel experience is a plus.

AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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