As an Airline Reservation agent, your daily responsibilities include assisting customers with booking or changing flights, providing fare information, handling reservation issues, and processing payments. You may communicate with customers via phone, email, or in-person at ticket counters, depending on your employer. Collaboration with other departments, such as ticketing, baggage handling, and customer service, is common to resolve complex situations and ensure smooth travel experiences. The role requires quick problem-solving skills, a professional demeanor, and the ability to handle periods of high demand, especially during peak travel seasons.