Member Support Flights Lead
$50K - $70K/yr
Member Support Flights Lead Remote - US About Engine Engine is the all-in-one travel and spend ... Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and ...
Member Support Flights Lead
$50K - $70K/yr
Member Support Flights Lead Remote - US About Engine Engine is the all-in-one travel and spend ... Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and ...
Member Support Flights Lead
$50K - $70K/yr
Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and ... Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you ...
Member Support Flights Lead
$50K - $70K/yr
Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and ... Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you ...
Flexible, Remote Christopherson Business Travel, a globally recognized leader in Travel Management ... Interpret and apply airline fare rules, ticketing requirements, client travel policies, and program ...
Quick apply
Flexible, Remote Christopherson Business Travel, a globally recognized leader in Travel Management ... Interpret and apply airline fare rules, ticketing requirements, client travel policies, and program ...
Flexible, Remote The University Group Travel Advisor is responsible for coordinating and managing ... Review airline group contracts for pricing, deposits, utilization requirements, ticketing deadlines ...
Quick apply
Flexible, Remote The University Group Travel Advisor is responsible for coordinating and managing ... Review airline group contracts for pricing, deposits, utilization requirements, ticketing deadlines ...
Location: ONSITE-Dallas TX/ Remote Duration: 6 months GBaMS ReqID: 10536545 Role: Sabre Admin ... Strong understanding of PCCs, IATA/ARC ticketing setup, PNR handling, and queues. * Hands-on ...
Quick apply
Location: ONSITE-Dallas TX/ Remote Duration: 6 months GBaMS ReqID: 10536545 Role: Sabre Admin ... Strong understanding of PCCs, IATA/ARC ticketing setup, PNR handling, and queues. * Hands-on ...
Strong knowledge of airline fare rules, ticketing, exchanges, and international travel requirements ... This is a work remote position This position is not eligible for Microchip immigration sponsorship.
Strong knowledge of airline fare rules, ticketing, exchanges, and international travel requirements ... This is a work remote position This position is not eligible for Microchip immigration sponsorship.
... and ticketing rules for car air and hotel Passion for excellence in client service including ... airline reservation Resolving customer issues quickly and independently Teamwork and openness to ...
... and ticketing rules for car air and hotel Passion for excellence in client service including ... airline reservation Resolving customer issues quickly and independently Teamwork and openness to ...
Meeting Air Coordinator
$52K - $61K/yr
Grow, connect, collaborate and celebrate with our global team Meeting Air Coordinator (Remote) Full time, United States In this role, you will be responsible for booking and/or ticketing airline ...
Meeting Air Coordinator
$52K - $61K/yr
Grow, connect, collaborate and celebrate with our global team Meeting Air Coordinator (Remote) Full time, United States In this role, you will be responsible for booking and/or ticketing airline ...
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout. * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout. * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout. * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout. * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
... ticketing, invoicing, and maintaining accuracy throughout * Staying fully informed about airline ... Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW.
Airline Ticketing Remote information
What is an airline ticketing remote agent?
An Airline Ticketing Remote job involves working from a remote location to assist customers with booking, changing, or canceling airline tickets. These professionals handle inquiries, process payments, provide flight information, and resolve ticketing issues, often via phone, email, or online chat. Remote airline ticketing agents must be familiar with airline reservation systems and have strong customer service skills. The role may also involve upselling travel products, ensuring compliance with airline policies, and troubleshooting booking problems. This position allows for flexibility in work location and often offers shifts to accommodate different time zones.
What are the key skills and qualifications needed to thrive as an airline ticketing remote agent?
To thrive as an Airline Ticketing Remote Agent, you generally need strong customer service abilities, attention to detail, and familiarity with airline reservation processes, often supported by a high school diploma or relevant experience. Proficiency in Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as basic computer skills, is typically required. Excellent communication, problem-solving, and multitasking abilities help you stand out in this role. These skills ensure accurate bookings, efficient issue resolution, and positive customer experiences in a fast-paced remote environment.
What are some common challenges faced by remote airline ticketing agents, and how can they be managed?
Remote airline ticketing agents often face challenges such as handling high call volumes, quickly resolving complex travel issues, and maintaining up-to-date knowledge of airline policies and fare rules. To manage these, it’s important to develop strong communication skills, stay organized, and leverage digital tools provided by the employer. Regular training and active participation in team meetings can also help remote agents stay connected and informed, ensuring they deliver efficient customer service.
What is the difference between Airline Ticketing Remote vs Airline Customer Service Representative?
| Aspect | Airline Ticketing Remote | Airline Customer Service Representative |
|---|---|---|
| Credentials | High school diploma, travel or airline certifications optional | High school diploma, customer service training often preferred |
| Work Environment | Remote, home-based | On-site or remote, depending on airline |
| Industry Usage | Primarily in travel agencies, airline offices, remote roles | Airlines, travel agencies, customer support centers |
Airline Ticketing Remote roles focus on booking and ticketing tasks, often performed remotely, while Airline Customer Service Representatives handle broader customer inquiries, both in-person and remotely. Both roles require customer service skills, but Ticketing Remote positions emphasize booking systems and airline policies.
More about Airline Ticketing Remote jobs
What cities are hiring for Airline Ticketing Remote jobs?
Cities with the most Airline Ticketing Remote job openings:
What are the most commonly searched types of Airline Ticketing jobs?
The most popular types of Airline Ticketing jobs are:
What states have the most Airline Ticketing Remote jobs?
States with the most job openings for Airline Ticketing Remote jobs include:
What are popular job titles related to Airline Ticketing Remote jobs?
For Airline Ticketing Remote jobs, the most frequently searched job titles are:
Job description
Member Support Flights Lead
Remote - US
About EngineEngine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest-growing company in travel tech, built on a decade of proprietary technology, supply, and pricing no one else can replicate. Other travel and AI companies run on our infrastructure to book real trips, hold rates, and move payments, without building any of it themselves. We built it, AI-forward at every layer, from how travelers book to how the rails run. That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026). We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
Your MissionAs part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. Here's what you'll take charge of:
- Provide expert-level support and handle escalations from Member Support related to flight operations, ticketing complexities, and booking issues
- Utilize in-depth knowledge of GDS (Amadeus) and NDC reservation systems to troubleshoot errors, resolve failures, and assist with complex bookings
- Maintain comprehensive understanding of airline policies surrounding schedule changes, voluntary changes, and Irregular Operations (IROPS) to support timely and accurate decision-making
- Collaborate with internal teams and external airline partners to develop and deliver training and continuous learning initiatives for BPO staff
- Maintain comprehensive understanding of airline rules, procedures, and industry standards to ensure compliance and operational accuracy
- Analyze trends in escalations to identify recurring issues and recommend process improvements or training needs
- Serve as a liaison between BPO teams and operational stakeholders to streamline communication and enhance service quality
- Document resolutions, workflows, and best practices to build a knowledge base for ongoing team reference
- Participate in cross-functional projects aimed at optimizing flight support operations and enhancing customer experience
We're looking for someone who's ready to make an impact and grow alongside us:
- Proven experience supporting flight operations or airline booking teams, preferably within an OTA or TMC environment
- Advanced proficiency in Amadeus GDS; familiarity with other GDS platforms (Sabre, Galileo, etc.) and various NDC reservations systems is a plus
- Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and industry regulations
- Knowledge of airline policies on schedule changes, voluntary changes, and Irregular Operations (IROPS)
- Excellent problem-solving skills with the ability to handle complex escalations calmly and efficiently
- Demonstrated ability to collaborate across teams and drive training and development initiatives
- Detail-oriented with excellent communication and documentation skills
- Comfortable working in a fast-paced, dynamic environment with evolving priorities
- Please note: This role may require a flexible, modified schedule that regularly includes overnight shifts and weekends to support our 24/7 operations.
Compensation Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, all roles receive equity. Depending on the role, total compensation may also include an annual bonus. Your recruiter will share your complete compensation package as you move through the process.
Base Pay Range
$50,600 - $70,000 USD
The Engine Edge: Perks & Compensation We believe in rewarding great work with great benefits:
- Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.
- Benefits: Check out our full list at engine.com/culture
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
Perks and benefits may vary based on employment type, location, and more