Hyannis Air Service

38 jobs near Columbus, OH

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Cross Trained Agent

Trenton, ME · On-site

$16.50/hr

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

CSA

East Boston, MA · On-site

$17.50 - $21.75/hr

Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES: * Check in passengers and baggage using Cape Air's reservation system * Make passenger reservations ...

Cross Trained Agent

Sidney, MT · On-site

$15.50/hr

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

CSA

East Boston, MA · On-site

$17.50 - $21.75/hr

Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air's reservation system • Make passenger ...

PR · On-site

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

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Customer Service Agent

Hyannis Air Service, Inc.

East Boston, MA • On-site

$16.75 - $22.50/hr

Other

Re-posted 17 days ago


Job description

SUMMARY:
This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required.
PRIMARY RESPONSIBILITIES:
• Check in passengers and baggage using Cape Air's reservation system
• Make passenger reservations and rebook flights
• Make boarding announcements
• Provide extra assistance to passengers with special needs
• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
• Share information with pilots/ramp/operations using radio communications
• Organize ticket and cash reports
• Handle delayed or missing baggage and process claims
• Assure compliance with FAA and airport security procedures
• Additional duties as assigned
QUALIFICATIONS:
• Airline work experience preferred
• Airline reservation system experience preferred
• Must be at least 18 years old
• Must hold a high school diploma or equivalent
• Must have valid US drivers license
• Must be able to lift up to 70 lbs.
• Basic computer skills required
• Excellent communication and excellent customer service skills required
• Ability to interact effectively with others
• Ability to work independently and adapt to changing work priorities
• Ability to communicate effectively, orally and in writing
• Flexibility of schedule is a must
• This position will often require working nights, weekends and holidays
• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit