Hyannis Air Service

33 jobs near Columbus, OH

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

Cross Trained Agent

Sidney, MT · On-site

$15.50/hr

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

MRO Technician

Hyannis, MA · On-site

$33 - $43/hr

The Maintenance Technician will work at Cape Air's Maintenance, Repair and Overhaul Facillity. PRIMARY RESPONSIBILITIES: * Conformity inspections * Aircraft modifications * Read, understand, and ...

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

In this position, you will provide executive leadership and strategic oversight of Cape Air's safety strategy, safety programs, and Safety Management System (SMS). You will set the strategic ...

New

Cross Trained Agent

Trenton, ME · On-site

$16.50/hr

Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook flights * Make boarding announcements * Provide extra assistance to passengers with ...

CSA

East Boston, MA · On-site

$17.50 - $21.75/hr

Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES: * Check in passengers and baggage using Cape Air's reservation system * Make passenger reservations ...

Essential Air Service (EAS): Research, propose, win, and retain government sponsored EAS contracts * Manage contract charter; freight; US Mail, and other ancillary opportunities * Oversee Proposal ...

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Customer Service Agent

Hyannis Air Service Inc

East Boston, MA • On-site

$18/hr

Other

Re-posted 26 days ago


Job description

SUMMARY:
This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required.

PRIMARY RESPONSIBILITIES:
•    Check in passengers and baggage using Cape Air’s reservation system
•    Make passenger reservations and rebook flights
•    Make boarding announcements
•    Provide extra assistance to passengers with special needs
•    Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
•    Share information with pilots/ramp/operations using radio communications
•    Organize ticket and cash reports
•    Handle delayed or missing baggage and process claims
•    Assure compliance with FAA and airport security procedures
•    Additional duties as assigned
        
QUALIFICATIONS:
•    Airline work experience preferred
•    Airline reservation system experience preferred
•    Must be at least 18 years old
•    Must hold a high school diploma or equivalent
•    Must have valid US drivers license 
•    Must be able to lift up to 70 lbs.
•    Basic computer skills required
•    Excellent communication and excellent customer service skills required
•    Ability to interact effectively with others
•    Ability to work independently and adapt to changing work priorities
•    Ability to communicate effectively, orally and in writing
•    Flexibility of schedule is a must
•    This position will often require working nights, weekends and holidays
•    Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit