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Airline Customer Service Agent Part Time Jobs (NOW HIRING)

Maximus Global Services

Customer Service Agent

Miami, FL · On-site

$21.91/hr

They will aid the passenger service agent or airline employees in weighing the bags, adding a bag ... Position Type and Expected Hours of Work This is a full-time or part-time position. Days and hours ...

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How much do airline customer service agent part time jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for airline customer service agent part time in the United States is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an airline customer service agent?

To thrive as a Part-Time Airline Customer Service Agent, you need strong communication skills, problem-solving abilities, and customer service experience, usually supported by a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and basic computer applications is typically required. Flexibility, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure efficient passenger processing, resolve travel issues smoothly, and contribute to a positive travel experience for customers.

What is an airline customer service agent?

Airline Customer Service Agents are professionals who assist airline passengers with a range of needs before, during, and after flights. Their duties include checking in passengers, issuing boarding passes, handling luggage, resolving ticketing issues, and providing information about flights and airport services. They also help address customer concerns, manage delays or cancellations, and ensure compliance with security procedures. As a part-time agent, work hours may vary based on flight schedules and airport needs.

What is the difference between Airline Customer Service Agent Part Time vs Airline Ticketing Agent?

AspectAirline Customer Service Agent Part TimeAirline Ticketing Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with booking systems
Work EnvironmentAirports, ticket counters, customer service desksTicketing counters, airport terminals, online systems
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, travel agencies, airport ticketing offices
Common Search & ComparisonCustomer service roles in airlinesTicketing and reservation roles in airlines

Both roles involve working in airline customer service environments, but Airline Customer Service Agents focus on assisting passengers with check-in, boarding, and general inquiries, while Airline Ticketing Agents specialize in booking tickets, managing reservations, and processing payments. The roles often overlap but differ mainly in daily responsibilities and specific skill sets required.

What challenges do part-time airline customer service agents face, and how can I prepare for them?

Part-time Airline Customer Service Agents often face challenges such as managing high passenger volumes during peak travel times, handling stressful situations like flight delays, and adapting to irregular or rotating shifts. To prepare, it's helpful to develop strong communication and problem-solving skills, as well as the ability to stay calm under pressure. Familiarizing yourself with airline policies and customer service best practices can also help you respond confidently to a variety of passenger needs and concerns.
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Airline Customer Service Agent Part Time jobs near you
Infographic showing various Airline Customer Service Agent Part Time job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Airline Customer Service Agent SEA - English/Vietnamese/Thai

Pacific Aviation

Seattle, WA

$21.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

MUST be fluent in English and any of the following Languages: Vietnamese or Thai

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in English and any of the following: Vietnamese or Thai to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.

With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.

What You'll Do
  • Welcome and assist passengers through check-in, boarding, and arrival processes
  • Accurately review travel documents and issue boarding passes
  • Offer bilingual assistance to travelers with questions or concerns
  • Communicate clearly with passengers, coworkers, and airline staff
  • Help maintain a smooth flow of operations in the terminal
  • Ensure compliance with airline procedures and safety standards
  • Contribute to a team that thrives on cooperation, respect, and high-quality service

Requirements

What You Bring
  • Fluency in English and any of the following: Vietnamese or Thai
  • Strong interpersonal and communication skills
  • Computer skills with accurate data entry
  • Ability to stay calm and effective in a busy airport environment
  • Physical ability to be on your feet and move throughout the shift
  • Legal authorization to work in the U.S.
  • Must pass a background check and drug test Schedule
  • Must be available weekends and holidays
Schedule
  • Part-Time
  • Must be available weekends and holidays
  • Must be able to work a 4 to 5 hour shift - 4 to 5 days a week
  • Shifts:
  • 9AM to 1PM
  • 10PM - 2AM - $2.00 per hour additional late night shift pay once probation is successfully completed

Benefits

  • Hourly Rate: $21.50 per hour
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Training
  • Uniform Provided
  • Parking Discount
  • Referral Bonus

Apply