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Airline Call Center Jobs in Raleigh, NC (NOW HIRING)

CRNA

Raleigh, NC · On-site

$125/day

RDU gains support from airlines Alaska, Avelo, Breeze, Southwest, Spirit, Sun Country, American ... Blue Ridge Surgery Center Is a state-of-the-art outpatient surgical facility dedicated to providing ...

Airline Call Center information

See Raleigh, NC salary details

$10

$16

$24

How much do airline call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for airline call center in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is an airline call center?

An Airline Call Center job involves assisting customers with flight bookings, reservations, cancellations, and general inquiries over the phone or online. Agents help resolve issues related to baggage, flight changes, refunds, and travel policies. Strong communication skills and knowledge of airline procedures are essential. Employees may also handle customer complaints and provide support during travel disruptions.

What are the key skills and qualifications needed to thrive in the airline call center position?

To thrive as an Airline Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with booking and reservation systems such as Sabre or Amadeus, as well as basic computer proficiency, is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure are important soft skills that set top candidates apart. These qualities are essential for efficiently assisting customers, resolving travel issues, and maintaining a positive customer experience in a fast-paced environment.

What are some common challenges faced by airline call center representatives?

Airline call center representatives often encounter challenges such as managing a high volume of calls during peak travel seasons, dealing with frustrated or distressed customers, and handling last-minute booking changes or cancellations. Staying up-to-date with constantly changing airline policies and flight schedules requires ongoing attention to detail. Effective time management and strong communication are crucial to navigate these demands, and team members regularly collaborate to share updates and solutions. While the job can be fast-paced, it offers valuable experience in customer service and opportunities to grow within the airline industry.

Can you work remotely for an airline call center?

Many airline call centers offer remote work options for customer service representatives, especially for roles involving phone and computer-based communication. Remote positions typically require strong communication skills, familiarity with airline systems, and reliable internet access. Availability of remote work varies by airline and position, with some requiring on-site presence for training or certain tasks.

Do airlines have call centers?

Yes, airlines typically operate call centers to handle customer inquiries, reservations, and support. Call center agents use phone systems and customer service skills to assist travelers with booking, changes, and complaints, often working in a structured environment with specific schedules.

How to become a customer service agent for an airline?

To become an airline customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Relevant experience in customer service, familiarity with airline reservation systems, and a flexible schedule are often preferred; some employers may require background checks or training programs before starting the role.

What are the most commonly searched types of Airline Call Center jobs in Raleigh, NC?

The most popular types of Airline Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Airline Call Center jobs?

Cities near Raleigh, NC with the most Airline Call Center job openings:

Infographic showing various Airline Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.
KurzSolutions
Recruiting and Staffing Services • 11 - 50 employees

$125/day

Other

Re-posted 19 days ago


Job description

From Oak Trees to Tech Dreams - Raleigh Awaits.
The Community - Raleigh, NC
Nestled in the heart of North Carolina, Raleigh boasts a vibrant blend of southern charm and innovative spirit. As the state's capital, it is home to world-class museums, top-tier universities, and a thriving tech scene, earning its nickname as the "City of Oaks" for its stunning tree-lined streets. With a rich history, flourishing arts culture, and a booming culinary scene, Raleigh invites visitors and residents alike to experience a perfect balance of tradition and modernity. Whether you're exploring the lively downtown district or strolling through its beautiful parks, Raleigh offers an irresistible mix of culture, nature, and opportunity.
Click on the link to learn more about Raleigh here.
Airport Information: Raleigh-Durham International Airport
Our best bet for getting to Fayetteville would be the Raleigh-Durham International Airport, a short hour away from the facility. Supporting nonstop destinations to over 100 locations on 350+ daily flights nationally, you'll be sure to get here easily no matter where you're coming from. RDU gains support from airlines Alaska, Avelo, Breeze, Southwest, Spirit, Sun Country, American Airlines, Delta, Frontier, JetBlue, United, and a number of others. Learn more about Raleigh-Durham here.
For more information about the airport, check out their website here.
About the Facility: Blue Ridge Surgery Center
Is a state-of-the-art outpatient surgical facility dedicated to providing high-quality, patient-focused care. Specializing in a wide range of procedures, including orthopedic, ENT (ear, nose, and throat), ophthalmologic, and general surgeries, the center is equipped with the latest medical technology to ensure precision and safety. With a team of experienced surgeons, anesthesiologists, and nursing staff, Blue Ridge Surgery Center prioritizes patient comfort and convenience, offering a streamlined, less invasive alternative to traditional hospital-based surgery. The center's commitment to excellence, along with its emphasis on cost-effective care, makes it a trusted choice for individuals seeking outpatient surgical services in the region.
Facility Address: 2308 Wesvill Ct, Raleigh, NC 27607
CRNA - RESPONSIBILITIES (listed are included but not limited to)
  • The CRNA is responsible for Pre-anesthetic evaluation.
  • Shall prepare an appropriate health history, conduct an appropriate physical exam, request pertinent diagnostic studies, select, obtain, order, and administer pre-anesthetics medications.
  • Obtain informed consent for anesthesia, anesthesia induction, maintenance, and emergence.
  • Shall perform preoperative and Intra-operative Care.
  • Obtain, prepare, and use all equipment, monitors, supplies, and drugs used for the administration of anesthesia, performing, and ordering safety checks as needed.
  • Select, obtain, or administer the anesthetics, adjuvant drugs, accessory drugs, fluids, and blood products necessary to manage the anesthetics.
  • The CRNA performs all aspects of airway management, inserts peripheral venous catheters, and manages Bier Blocks.
  • Provide appropriate non-invasive monitoring modalities utilizing current standards and techniques.
  • Evaluate patient response during emergence from anesthesia and institute pharmacological or supportive treatment to insure patient stability during transfer.
  • Provide post anesthesia follow up evaluation of the patient's response to anesthesia and surgical experience.
  • Initiate and administer respiratory support to ensure adequate ventilation and oxygenation in the post-anesthesia period.
  • The CRNA initiates and administers pharmacological or fluid support of the cardiovascular system during the post-anesthetics.

CRNA - REQUIREMENTS
  • Have graduated from an accredited program in nurse anesthesia education.
  • Must be certified or recertified by the National Board of Certified Registered Nurse Anesthetists (NBCRNA).
  • Shall be licensed as a Certified Registered Nurse Anesthetist and possess a current, valid, unrestricted license in the state of North Carolina.
  • Have at least one full year (12 months) of experience as a CRNA.
  • Possess BLS, ACLS, and PALS certification.
Overview of the role:
  • Target start date: ASAP
  • Lodging/housing stipend: $125/daily
  • Car Rental/Mileage Stipend: $275/weekly
  • Site Name: Blue Ridge Surgery Center NC
  • Duration of Assignment: 13 weeks
  • Estimated Privileging Timeframe: 60 days
  • Hours information: 10 hour Shifts.
  • Required Call: No
  • CRNA to MD ratio: 5:1
  • Case Mix: HEAVY Peds, "lots" of orthopedics, Spine, Gen, ENT, Cataracts, Ocular Plastics, Could over GI or EP Lab, No expectation to do hearts.

KurzSolutions is committed to improving health outcomes by providing well-managed companies with the top healthcare talent in the market.
www.kurzsolutions.com
KurzSolutions is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.