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$58.5K

$113.3K

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How much do airline account director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for airline account director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is an airline account director?

Airline Account Directors are senior professionals responsible for managing and growing relationships between an airline and its key clients, such as travel agencies, corporations, or other business partners. They oversee contract negotiations, ensure customer satisfaction, and develop strategies to drive revenue growth. Their role often involves collaborating with marketing, sales, and operations teams to meet both client needs and airline business objectives. Additionally, they analyze market trends and performance data to identify new business opportunities and optimize account performance.

How does an airline account director typically collaborate with client airlines and internal teams to ensure successful partnership outcomes?

As an Airline Account Director, you will act as the primary point of contact for major airline clients, working closely with both external stakeholders and internal teams such as sales, marketing, and operations. You will regularly engage with client executives to understand their evolving needs, coordinate cross-functional teams to deliver tailored solutions, and proactively address any challenges that arise. Effective collaboration requires strong communication, strategic planning, and the ability to balance client expectations with organizational capabilities, all of which are essential for fostering long-term, successful partnerships.

What are the key skills and qualifications needed to thrive as an airline account director, and why are they important?

To thrive as an Airline Account Director, you need expertise in account management, sales strategy, and a deep understanding of the aviation industry, usually supported by a business or aviation-related degree. Familiarity with CRM platforms, airline reservation systems, and data analytics tools is typically required. Exceptional negotiation, relationship-building, and problem-solving skills set top performers apart in this role. These skills are essential for driving revenue growth, maintaining strategic partnerships, and navigating the complex needs of airline clients.
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Airline Account Director jobs near you
Infographic showing various Airline Account Director job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.

Airline Account Manager - Starting at $68,640 + Bonus

Hallmark Aviation Services

San Francisco, CA • On-site

Full-time

Re-posted 22 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services

Job description


"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service
to our WORLD CLASS International Airlines at SFO airport.
The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Airline Business Manager Summary:
- Maximize airline account revenues and profitability; Control the budget for labor costs and allocation
- Ensure that airline account operates according to schedule and service level agreements
- Oversee the long-term analysis of manpower needs, groom potential leaders
- Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system
- Develop and cultivates strong customer relations/retention
- Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment
- Provide hands-on supervision of the staff and delegate workload
- Provide direct customer relations support
- Ensure cross training of staff members and monitor mandatory training
- Administer performance recognition and reward program(s)
- Carry out disciplinary action and motivational activities when needed
- Process promotion, demotion and termination paperwork
- Enforce company policies and procedures (including safety, security, and uniform & grooming standards)
Preferred Skills and Experience
o MUST HAVE PREVIOUS AIRLINE EXPERIENCE, MANAGEMENT EXPERIENCE A PLUS
o Proven LEADERSHIP abilities and ORGANIZATIONAL skills
o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience
o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.)
o Excellent interpersonal, coaching and counseling skills
o Self-driven focus on Customer and Client satisfaction
o Ability to excel under pressure of meeting extreme deadlines
o Able to communicate effectively, both verbally and in writing
o Experienced in planning a roster and monitoring work schedules
o Able to solve daily problems and make quick decisions within the operation
o Able to work varied hours, and flexible to travel if needed.
Apply online today! https://hallmark-aviationcareers.silkroad.com/
Essential Requirements:
PREVIOUS AIRLINE EXPERIENCE
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient, other languages may be required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.
Reading & comprehension of reference materials, instructions, policies & procedures
Basic Requirements:
Valid US work authorization
Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire

What Hallmark Aviation Services employees say

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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