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Air Train Agent Jobs (NOW HIRING)

Must be able and willing to train and pass forklift certification. * Must be able to demonstrate ... Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location ...

Must be able and willing to train and pass forklift certification. * Must be able to demonstrate ... Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by ...

... train in the receiving, shipping, and fulfillment departments. Operate both sit-down and reach ... Freight Expertise - Experience with international freight, with a preference for Ocean Freight (Air ...

Our Mission We recruit, train, and retain the very best logistics and technical experts the world ... Product Agent Job-Specific Performance Expectations * Timely and Accurate Shipment Processing ...

Our Mission We recruit, train, and retain the very best logistics and technical experts the world ... Product Agent Job-Specific Performance Expectations * Timely and Accurate Shipment Processing ...

... train in the receiving, shipping, and fulfillment departments. Operate both sit-down and reach ... Freight Expertise - Experience with international freight, with a preference for Ocean Freight (Air ...

... Bus/Train Voucher or Free Airport Parking * Frontier Airlines Flight benefits for you and a ... Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities

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Front Desk Agent

South Ogden, UT · On-site

$14 - $15/hr

... train in areas to further your knowledge of the facility -Handling dogs and cats -Cleaning and ... The air in the boarding facilities is changed at least every 30 minutes using a fresh air exchanger ...

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Front Desk Agent

South Ogden, UT · On-site

$14 - $15/hr

... train in areas to further your knowledge of the facility -Handling dogs and cats -Cleaning and ... The air in the boarding facilities is changed at least every 30 minutes using a fresh air exchanger ...

Our Mission is to recruit, train, and retain the very best logistics and technical experts the ... Understanding of ocean, road and air documentation process * Effective interpersonal skills * Pro ...

Our Mission is to recruit, train, and retain the very best logistics and technical experts the ... Understanding of ocean, road and air documentation process * Effective interpersonal skills * Pro ...

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Air Train Agent information

See salary details

$5

$17

$24

How much do air train agent jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for air train agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are Air Train Agents?

Air Train Agents are professionals responsible for assisting passengers at airport train stations, such as the AirTrain systems found in major airports. Their duties typically include providing information about train schedules, helping passengers with ticketing and directions, ensuring safety on platforms, and responding to customer inquiries or emergencies. Air Train Agents play a crucial role in maintaining smooth operations and providing excellent customer service in busy airport environments. They often interact with a diverse range of travelers, making communication and problem-solving skills important for the role.

What is the difference between Air Train Agent vs Subway Conductor?

AspectAir Train AgentSubway Conductor
CredentialsHigh school diploma, security clearanceHigh school diploma, safety certifications
Work EnvironmentAirports, train stations, transit hubsSubway trains, underground transit systems
Employer & IndustryAirport authorities, transit agenciesCity transit agencies, subway systems
Job FunctionsPassenger assistance, ticket checks, safety enforcementPassenger safety, fare collection, train operations

While both roles involve passenger assistance and safety enforcement, Air Train Agents primarily work within airport transit systems, focusing on airport-related environments. Subway Conductors operate within city subway systems, managing train operations and passenger safety on underground transit lines. Both roles require similar credentials and serve transit agencies, but their work settings and specific duties differ based on the transit type.

What are some common challenges faced by Air Train Agents during busy travel periods?

Air Train Agents often experience increased passenger volume during peak travel times, such as holidays and major events. This can lead to challenges like managing long lines, addressing passenger concerns quickly, and ensuring smooth operations despite time pressures. Agents must stay calm, communicate clearly, and work efficiently with colleagues to resolve issues and keep trains running on schedule. Teamwork and adaptability are crucial for maintaining a positive passenger experience during these high-traffic periods.

What are the key skills and qualifications needed to thrive as an Air Train Agent, and why are they important?

To thrive as an Air Train Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with fare collection systems, ticketing software, and basic safety protocols is often required. Excellent communication, patience, and problem-solving abilities help agents effectively assist travelers and handle a variety of situations. These skills ensure efficient passenger service, safety, and smooth operation of the transit system.
More about Air Train Agent jobs
What cities are hiring for Air Train Agent jobs? Cities with the most Air Train Agent job openings:
What job categories do people searching Air Train Agent jobs look for? The top searched job categories for Air Train Agent jobs are:
Infographic showing various Air Train Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.
Material Support Agent

Material Support Agent

Alaska Airlines

Oakland, CA • On-site

$18.34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Alaska Airlines rating

7.5

Company rating: 7.5 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines


Job description

Hawaiian Airlines

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘ina and introducing our islands to the world!


The Material Support agent is responsible for processing orders and parts at Hawaiian Airlines. As a member of the Hawaiian Airlines ‘ohana, this individual contributor role requisitions, receives, ships, warehouses, stores, disperses and records parts, equipment and supplies. This is a union represented position.


  • Prepares proper documents and enters all necessary transactions in Maintenance Inventory Management System (TRAX).
  • Receives, unloads, unpacks, checks and identifies all incoming material.
  • Stores all parts and material after ensuring proper packaging and labeling.
  • Processes outgoing material.
  • Assembles kits required for aircraft checks.
  • Performs monthly shelf life checks and physical inventory counts.
  • Performing other related duties as required.

Required

  • Ability to learn and operate the Maintenance Inventory Management System (TRAX), and other computer systems as necessary.
  • Must be able and willing to train and pass forklift certification.
  • Must be able to demonstrate ability to type 30 WPM.
  • Ability to lift up to 70lbs.
  • Must be able to bend, stoop squat, reach and grasp.
  • Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
  • Flexible to work varied shifts including nights, weekends, and holidays.
  • Ability to communicate in English.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Preferred

  • Previous experience with TRAX.
  • Prior experience with inventory management.
  • Experience in lean or other continuous improvement environments.

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


USD $18.34/Hr.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.


Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

Equal Employment Opportunity Policy Statement  
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 


7/13/2026
Non-Exempt
Full-Time
Frontline
Regular
Oakland
Y - T2
#LI-B

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