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Air Freight Dispatcher Jobs (NOW HIRING)

Forward Air Corporation

Dispatcher

Los Angeles, CA · On-site

$23.50 - $25.48/hr

Responsible for the coordination, scheduling, dispatching and planning of customer freight ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

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How much do air freight dispatcher jobs pay per year?

As of Aug 22, 2026, the average yearly pay for air freight dispatcher in the United States is $89,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is an air freight dispatcher?

Air Freight Dispatchers are logistics professionals responsible for coordinating and overseeing the movement of cargo by air. They schedule flights, manage shipment documentation, communicate with pilots and ground crews, and ensure that freight is delivered safely and on time. Their role is crucial in maintaining the efficiency of air cargo operations and meeting customer delivery requirements. Air Freight Dispatchers often work in fast-paced environments and need strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as an air freight dispatcher?

To thrive as an Air Freight Dispatcher, you need strong organizational skills, knowledge of logistics and transportation regulations, and often a high school diploma or relevant logistics certification. Familiarity with dispatch software, cargo tracking systems, and communication tools is typically required. Excellent problem-solving, attention to detail, and effective communication are standout soft skills in this role. These skills ensure timely and safe cargo delivery, efficient coordination, and smooth operations in the fast-paced air freight industry.

What are some common challenges air freight dispatchers face when coordinating shipments, and how can they be addressed?

Air Freight Dispatchers often deal with challenges such as last-minute schedule changes, weather disruptions, and tight delivery deadlines. Managing effective communication between airlines, ground crews, and clients is critical to minimizing delays and ensuring cargo safety. Staying organized, using advanced dispatching software, and maintaining flexibility help dispatchers adapt quickly to changes and keep shipments on track. Proactive problem-solving and strong teamwork skills are essential for success in this fast-paced environment.

How do you become an air freight dispatcher?

To become an air freight dispatcher, candidates typically need a high school diploma or equivalent, along with knowledge of logistics, transportation regulations, and communication skills. Some employers prefer candidates with experience in freight forwarding or related fields, and certifications such as the Certified Transportation Broker (CTB) can be beneficial.

How hard is it to be an air freight dispatcher?

Becoming an air freight dispatcher requires strong organizational skills, knowledge of logistics and transportation regulations, and proficiency with tracking and communication tools. The role often involves working in a fast-paced environment with irregular hours and requires attention to detail to ensure timely cargo movement.

Is it hard to get a job as an air freight dispatcher?

Getting a job as an air freight dispatcher can be competitive but is generally accessible with relevant skills such as logistics knowledge, communication, and familiarity with transportation management systems. Entry-level positions may require a high school diploma or equivalent, while some employers prefer candidates with experience or certifications in freight forwarding or logistics. Strong organizational skills and the ability to work under pressure are important for success in this role.
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Air Freight Dispatcher jobs near you
Infographic showing various Air Freight Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,960 per year, or $43.2 per hour.

Dispatcher

Forward Air Corporation

Los Angeles, CA • On-site

$23.50 - $25.48/hr

Full-time

Posted 9 days ago

Job description


Position: Dispatcher
Job Description:
The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.
Compensation: $23.50 - $25.48 per hour
Schedule: Monday - Friday, 5:00 PM - 1:30 AM
Core Duties & Responsibilities:
  • Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments
  • Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail
  • Develop a strong relationship with Independent Contractors within assigned fleet
  • Offer exceptional support to drivers to ensure that their professional needs are being met
  • Monitor shipments throughout transit in order to effectively meet delivery schedules
  • Respond to customers efficiently, thoroughly, and professionally
  • Manage customer and driver expectations to align with operational capabilities
  • Monitor performance and available hours of Fleet Drivers
  • Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issues
  • Other duties as assigned

Requirements:
  • Self-motivated problem-solver with strong desire to meet customer needs
  • Strong verbal and written communication skills
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast paced environment
  • Proactively establish and maintain effective working team relationships with all support departments
  • Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
  • Must be willing to work a flexible schedule

Skills:
  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Must have the ability to work in a fast paced environment
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus
  • Prior dispatch/load planning experience is a plus

Forward Air is an Equal Opportunity employer.

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