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Air Concierge Jobs (NOW HIRING)

Concierge

$25 - $33/hr

Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our ... As an Aero Concierge, you are the all-star liaison between Aero and our guests (and potential ...

Concierge

OR · Remote

$25 - $33/hr

Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our ... As an Aero Concierge, you are the all-star liaison between Aero and our guests (and potential ...

OR

$25 - $33/hr

Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our ... As an Aero Concierge, you are the all-star liaison between Aero and our guests (and potential ...

Concierge

Lihue, HI · On-site

$16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Kahului, HI

$13.83 - $16.96/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Kahului, HI · On-site

$13.83 - $16.96/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Lihue, HI · On-site

$16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Kahului, HI · On-site

$13.83 - $16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Waikoloa, HI

$13.83 - $16.96/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Waikoloa, HI

$13.83 - $16.96/hr

Job Summary The Concierge offers personalized recommendations and assistance in booking events ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Waikoloa, HI · On-site

$13.83 - $16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

SUA Concierge

Stuart, FL · On-site

$13.75 - $17.75/hr

... air travel-both private and scheduled service-throughout North America and the Caribbean. For more ... The purpose of the concierge is to streamline the process of passengers' arrival and boarding and ...

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Lihue, HI · On-site

$16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Lihue, HI · On-site

$16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Kahului, HI · On-site

$16 - $20.50/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Concierge

Lihue, HI · On-site

$16.96/hr

Overview Job Summary The Concierge offers personalized recommendations and assistance in booking ... Demonstrated ability to type 30-40 wpm Air Methods is an EEO/AA employer. Qualified applicants will ...

Showing results 21-40

Air Concierge information

See salary details

$11

$18

$25

How much do air concierge jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for air concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Do air concierges make good money?

Air concierges typically earn a salary that varies based on experience, location, and employer, with many earning between $40,000 and $80,000 annually. Some roles may include tips or commissions, which can increase overall earnings, and strong customer service skills are essential for higher pay potential.

What is an air concierge?

Air Concierges are specialized professionals who provide personalized services and assistance to airline passengers, typically in airport lounges or for private aviation clients. Their responsibilities include coordinating travel arrangements, ensuring a smooth check-in and boarding process, handling special requests, and offering a high level of customer service. Air Concierges often assist with baggage, transportation, and accommodations, aiming to make the travel experience as comfortable and seamless as possible.

What is the difference between Air Concierge vs Flight Attendant?

AspectAir ConciergeFlight Attendant
CredentialsCustomer service experience, hospitality certificationsCPR certification, safety training, hospitality skills
Work EnvironmentLuxury private jets, high-end travel settingsCommercial airlines, passenger cabins
Employer & IndustryPrivate jet companies, luxury travel providersCommercial airlines, airline industry
Search & Comparison IntentLuxury travel, private jet servicesCommercial flight service, passenger safety

While both Air Concierge and Flight Attendant roles involve customer service and safety, Air Concierges typically work in private jet settings focusing on luxury and personalized services. Flight Attendants serve on commercial airlines, ensuring passenger safety and comfort during flights. The roles differ mainly in work environment and clientele, but both require hospitality skills and safety certifications.

What are the key skills and qualifications needed to thrive as an air concierge, and why are they important?

To thrive as an Air Concierge, you need strong customer service skills, attention to detail, and experience in hospitality or aviation, often supported by a high school diploma or relevant certification. Familiarity with reservation systems, FBO (Fixed Base Operator) software, and communication tools is typically required. Outstanding interpersonal skills, discretion, and the ability to anticipate client needs set top performers apart in this role. These skills are crucial for providing seamless, high-quality experiences for VIP clients and ensuring efficient airport operations.

What are some common challenges faced by air concierges, and how can they be successfully managed on the job?

Air Concierges frequently encounter the challenge of managing last-minute changes, such as flight delays, special guest requests, or unexpected weather disruptions. Success in this role often depends on strong communication skills, adaptability, and the ability to coordinate efficiently with pilots, ground crews, and other service providers. Building rapport with clients while maintaining professionalism under pressure is key. Continuous learning about aviation protocols and customer service best practices also helps Air Concierges deliver a seamless travel experience.
More about Air Concierge jobs
What cities are hiring for Air Concierge jobs? Cities with the most Air Concierge job openings:
What are the most commonly searched types of Air Concierge jobs? The most popular types of Air Concierge jobs are:
What states have the most Air Concierge jobs? States with the most job openings for Air Concierge jobs include:
Infographic showing various Air Concierge job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

ABOUT AERO
At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people-prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.
ABOUT THIS ROLE
At Aero, our experience extends beyond taking people from one place to another. As a team, we pride ourselves on being consummate hosts, ensuring every guest enjoys an effortless, personalized experience. Much like the spaces we've designed, our service is about cultivating guest relationships and building community. We are looking for team members who are natural empaths, derive energy from serving and delighting others, and want to be part of ushering in a new Golden Age of Travel!
As an Aero Concierge, you are the all-star liaison between Aero and our guests (and potential guests). This is a fully remote role. Our Concierge team uses the best customer service practices across various activities, from selling prospective guests on the Aero experience, preparing guests and collaborating with the ground team for upcoming flights, triaging any problems our guests may encounter, and ensuring they have a truly memorable experience every step of the way.
RESPONSIBILITIES
  • Contribute to customer satisfaction score (NPS) by providing superior, personalized service to our guests and prospective guests via phone, email, and chat, and ensuring all open tickets are resolved promptly and concisely.
  • Understand the specific context and desires of prospective guests to tailor the features and benefits of the Aero experience to their needs and drive trip booking conversion.
  • Prepare relevant documentation and materials for flights, support guests through their journey, and work closely with ground handling and airport partners remotely.
  • Ensure all guest information is collected, documented, and distributed promptly and efficiently according to established processes.
  • Proactively coordinate and organize all communication regarding flight management details, including itinerary changes, transportation arrangements, and other special requests.
  • Coordinate closely with the Operations team to communicate any changes that may occur with the flight schedule, weather, aircraft, any IROPS (irregular operations), and certain accommodations to meet the needs of our guests.
  • Effectively communicate and escalate operational and experience issues.
  • Collaborate with Concierge, Flight Crews, and Operations teams to make critical decisions regarding daily operations.
  • Use all systems and tools effectively to ensure operations run smoothly.
  • Identify areas of opportunity for new processes and systems that better support our operation and guest experience; be proactive and generous with your ideas and experiments, and contribute to process improvement.
  • Be well-versed and knowledgeable on all aspects of the Aero experience, including all menus, flight schedules, guest procedures, and technology systems.
  • Stay up-to-date with and knowledgeable about all company and FAA policies and procedures, and ensure all activities remain in accordance with the Concierge Playbook.
  • Complete side work and daily tasks as directed by leadership and as requested by other departments.

REQUIREMENTS
  • While aviation experience is a plus, it is not required. Instead, what is preferred is a demonstrated background in customer service, and those who have worked in either/or:
    • a luxury service environment
    • a customer-focused start-up
    • the private aviation sector
  • Must have experience with email services and proficiency using customer service tools (experience with Salesforce is a plus).
  • Available to work nights, weekends, and holidays, if required.
  • Flexibility to work shifts that reflect the time zone of our main hubs (LA or New York)

BENEFITS & PAY
  • Pay Range: $25/hr-$33/hr [exact compensation may vary based on skills, experience, and location.]
  • Time Off: PTO, accrued sick time, bereavement, and holiday pay.
  • Benefits: medical, dental, vision, life, disability, 401k, dependent care FSA, health FSA.

$25 - $33 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.