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Agency Operations Manager Jobs in Riverside, CA (NOW HIRING)

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Agency Operations Manager information

See Riverside, CA salary details

$32.3K

$66K

$123.3K

How much do agency operations manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for agency operations manager in Riverside, CA is $66,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An agency operations manager oversees the daily functions and processes within an agency, ensuring efficient workflow, managing staff, and implementing policies. They often coordinate between departments, optimize operational procedures, and use tools like project management software to meet organizational goals.

What are some common challenges an Agency Operations Manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What jobs pay 10,000 a month without a degree?

An Agency Operations Manager typically earns a salary that can reach or exceed $10,000 per month, especially in senior or specialized roles, often requiring strong organizational, leadership, and industry-specific skills. Other high-paying jobs without a degree include sales managers, real estate brokers, and certain tech roles like web developers or digital marketers, which may prioritize experience and certifications over formal education.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

How much should an operations manager get paid?

The average salary for an Agency Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and benefits, and strong organizational and leadership skills are often required for the role.

What are the key skills and qualifications needed to thrive as an Agency Operations Manager, and why are they important?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like Chief Executive Officers, Chief Financial Officers, and certain specialized medical professionals can earn $500,000 or more annually. Senior roles in finance, law, and technology, especially with bonuses and stock options, can also reach or exceed this level. These positions typically require extensive experience, advanced skills, and often advanced degrees or certifications.
What job categories do people searching Agency Operations Manager jobs in Riverside, CA look for? The top searched job categories for Agency Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Agency Operations Manager jobs? Cities near Riverside, CA with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you
Branch Operations Manager - Commercial Lines

Branch Operations Manager - Commercial Lines

Insurance Office of America

Jurupa Valley, CA

$95K - $125K/yr

Full-time

Medical, Retirement

Posted 27 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 261 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Manager - Commercial Lines 

Hybrid: 1 day in office at either the Aliso Viejo, Glendale, Ontario, San Diego or Santa Barbara office locations

Supporting: IOA - Orange County | Book Focus: Construction  | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for leadership of all IOA insurance operations management activities within the assigned branch. This includes managing operations team performance, strategic and tactical plan implementation, budgeting, goal setting, reporting, staff professional development, policy and procedure implementation, human resource management, quality assurance, productivity, and customer service management. Additionally, responsible for participating in producer/agency acquisition and integration, and personally serving as Account Manager for an assigned book of business. 

 
Key Responsibilities: 

  • Team Leadership: Direct daily activities and workflow of the branch team. 

  • Strategic Implementation: Drive annual strategic and tactical plans. 

  • Financial Management: Manage branch P&L, control costs, and achieve financial goals. 

  • Budget Management: Understand and manage the annual budget. 

  • Vision Communication: Communicate leadership vision/mission for the branch. 

  • Team Building: Build and manage a qualified operations team. 

  • Recruitment and Onboarding: Participate in recruitment and evaluate merger/acquisition opportunities. 

  • Personnel Management: Recommend staff actions, including acquisition and succession planning. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Standards: Establish and monitor productivity, efficiency, quality, and service standards. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Monitoring: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain communication with Regional Director of Operations and sales leadership. 

  • Collaboration: Resolve operational issues with Branch 1099 sales personnel. 

  • Account Management: Spend up to 50% of time managing an assigned book of business. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge 

  • 2+ years of management experience 

  • All required active property & casualty licensing 

  • Exceptional Account Management skills, spending 50% of time managing a book of business 

  • Outstanding communication, people management, and negotiation skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $95,000.00 to $125,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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