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Agency Operations Manager Jobs in Raleigh, NC (NOW HIRING)

HIRE Strategies

Administrative Assistant

Raleigh, NC

$19 - $21/hr

... support daily agency operations. This role requires strong organizational skills, excellent ... Administrative Support Manage Outlook calendars for portfolio team, schedule meetings, and ...

UNC HEALTH

Manager Cancer Center Operations II

Cary, NC · On-site

$44.56 - $64.06/hr

Summary: Responsible for the management oversight of a a large oncology clinical group at the ... If, however, you are presently an employee of another North Carolina agency and currently ...

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All JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Raleigh, NC

Agency Operations Manager information

See Raleigh, NC salary details

$27.7K

$56.7K

$105.9K

How much do agency operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for agency operations manager in Raleigh, NC is $56,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,300.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An agency operations manager oversees the daily functions and processes within an agency, ensuring efficient workflow, managing staff, and implementing policies. They often coordinate between departments, optimize operational procedures, and use tools like project management software to meet organizational goals.

What are some common challenges an Agency Operations Manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What jobs pay 10,000 a month without a degree?

An Agency Operations Manager typically earns a salary that can reach or exceed $10,000 per month, especially in senior or specialized roles, often requiring strong organizational, leadership, and industry-specific skills. Other high-paying jobs without a degree include sales managers, real estate brokers, and certain tech roles like web developers or digital marketers, which may prioritize experience and certifications over formal education.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

How much should an operations manager get paid?

The average salary for an Agency Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and benefits, and strong organizational and leadership skills are often required for the role.

What are the key skills and qualifications needed to thrive as an Agency Operations Manager, and why are they important?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like Chief Executive Officers, Chief Financial Officers, and certain specialized medical professionals can earn $500,000 or more annually. Senior roles in finance, law, and technology, especially with bonuses and stock options, can also reach or exceed this level. These positions typically require extensive experience, advanced skills, and often advanced degrees or certifications.
What are popular job titles related to Agency Operations Manager jobs in Raleigh, NC? For Agency Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Agency Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Agency Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Agency Operations Manager jobs? Cities near Raleigh, NC with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,720 per year, or $27.3 per hour.
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Durham, NC • On-site

Full-time

Medical, Retirement

Posted 16 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting:Longwood, FL| Book Focus:General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participatein hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations andmaintaintransparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintainaccuratedata across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactivelyanticipateclient needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales,marketingor relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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