Agency Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Operations Manager
It's more than a job
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.
How you create impact
Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
Support leadership and Human Resources to ensure DEI (Diversity, Equity, and Inclusion) programs are embraced and valued
Oversee associates, manage work schedules, and ensure attendance is accurately recorded
Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
Provide reporting and take part in weekly and monthly business reviews
Analyze process improvements and rollout of the agreed next steps
Establishes a clear communication channel between our internal and external stakeholders
Make recommendations to improve operations using continuous improvement techniques, drive cost-saving initiatives, and track savings
Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders
Meet with customer and key customer contacts to achieve mutually defined goals
Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis
What we would like you to bring
Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience
5+ years of warehousing experience
3-5 years of leadership experience in a distribution environment
1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement
Knowledge of various production and quality systems
Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
What's in it for you
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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