Agency Assistant Jobs in Rochester, NY (NOW HIRING)

We are Hiring!

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. We proudly employ people from all backgrounds and experiences. 

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type:  Full-Time

Schedule:   Monday - Friday 35 hours 

Salary: $20.00 an hour

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives  

Qualifications

Education:  High School Diploma 

Credentials:  Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.

Experience:  Two years’ experience with volunteer-based programs. 

At least two years’ experience working with youth and families preferred. 

Previous experience with community relations, non-profit program coordination, or work with older adults is preferred.

Relevant years of experience and education will be considered

General Description

Assists with ensuring the Faith in Action Program achieves its mission of assisting eligible individuals who need assistance to remain independent in their home with the support of trained and caring program volunteers.

Essential Duties and Responsibilities

· Check/respond to phone requests for client transportation. 

· Enters transportation information into transportation calendar.

· Maintain with Volunteer Transportation Assistant for staff assigned transports and assist to schedule volunteer drivers. Follow-up with clients and volunteers as needed. 

· Provides transportation for clients in program vehicle. 

· Maintains accurate records in computer database.

· Assist Director of Volunteer and Community Outreach with monthly data collection. 

· Assists Director of Volunteer and Community Outreach with volunteer management. 

· Complete weekly vehicle check list and mileage records. 

· Maintains positive relationships with volunteers, clients and community partners. 

· Assist Director of Volunteer and Community Outreach to strengthen and expand the program.

· Attends agency functions, as requested. 

· Participate in staff meetings. 

· Attends mandatory training.

· Ensures that all CCSL clients are treated with dignity and respect.

· Respects confidentiality of all CCSL clients.

· Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Additional Qualifications:  

· Continuous use of a reliable, registered, and insured vehicle.

· Ability to prioritize assignments, plan, and complete work projects with minimal direction

· Exceptional time management skills and ability to effectively and meet deadlines 

· Excellent verbal/written skills

· Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations

· Ability to maintain confidentiality and handle confidential information with discretion

· Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies

· Ability to work in a cooperative and helpful manner with all individuals

· Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.  All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet