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Agency Assistant Jobs in Rochester, NY (NOW HIRING)

Avani Technology Solutions, Inc.

HR Coordinator

Rochester, NY · On-site

$20.75 - $27.25/hr

... agency. Assist with hearings when necessary. • Being the main point of contact for all employee inquiries/ concerns and respond in a timely fashion • Assist new hires in completing all ...

HHUNY, Inc.

Quality and Compliance Coordinator

Rochester, NY · Remote

$26.44 - $28.85/hr

Participate in formal onboarding and orientation of new Care Management Agencies. Assist with the development of internal and external HHUNY Policies and Procedures Minimum Qualifications: Bachelors ...

DePaul

Residential Assistant

Rochester, NY

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Batavia, NY · On-site

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Batavia, NY · On-site

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Rochester, NY · On-site

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Rochester, NY · On-site

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Rochester, NY

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

DePaul

Residential Assistant

Batavia, NY

$21 - $21.30/hr

Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. * Assist in the preparation of nutritious meals, including food preparation when ...

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All JobsAgency JobsAgency Assistant JobsAgency Assistant Jobs in Rochester, NY

Agency Assistant information

What is an agency assistant?

Agency Assistants are administrative professionals who provide support to agencies, such as advertising, insurance, or real estate firms. Their responsibilities typically include handling communications, scheduling meetings, organizing files, and assisting with client relations and project management. They play a crucial role in ensuring the smooth day-to-day operations of the agency and may also help with research, data entry, and other clerical tasks as needed.

What are the key skills and qualifications needed to thrive as an agency assistant, and why are they important?

To thrive as an Agency Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or relevant administrative coursework. Familiarity with office productivity software such as Microsoft Office Suite and basic knowledge of customer relationship management (CRM) systems are commonly required. Excellent communication, multitasking ability, and a proactive attitude are standout soft skills for this role. These skills are vital for efficiently supporting agency operations, ensuring smooth workflow, and fostering positive interactions with clients and team members.

What are some common challenges an agency assistant may face when supporting multiple team members simultaneously?

As an Agency Assistant, you'll often juggle tasks for various team members, which requires strong organizational and communication skills. Balancing competing priorities and managing time effectively can be challenging, especially during high-volume periods or tight deadlines. Adapting quickly to shifting needs and proactively clarifying expectations with your team can help ensure tasks are completed accurately and on schedule. It's also important to stay organized with digital tools and maintain clear documentation to manage assignments efficiently.

What is the difference between Agency Assistant vs Administrative Assistant?

AspectAgency AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often some college or administrative certifications
Work EnvironmentAgency settings such as marketing, advertising, or talent agenciesOffice environments across various industries
Employer & Industry UsagePrimarily in service, creative, or media agenciesWidespread across corporate, government, and nonprofit sectors
Common Search & ComparisonOften compared for support roles within agenciesMore general administrative support roles

The Agency Assistant typically works within specific agency environments, focusing on supporting agency operations, while the Administrative Assistant has a broader role across various industries, providing general administrative support. Both roles require similar credentials but differ mainly in industry focus and work setting.

What are the most commonly searched types of Agency jobs in Rochester, NY?

The most popular types of Agency jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Agency Assistant jobs?

Cities near Rochester, NY with the most Agency Assistant job openings:

Agency Assistant jobs near you
Infographic showing various Agency Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Behavioral Health Technician

Finger Lakes Area Counseling and Recovery Agency

Newark, NY

$17/hr

Full-time

Re-posted 2 days ago

Job description

Job Summary:  In accordance with the organization’s mission, vision and values, the Behavioral Health Technician is responsible for assisting the counseling staff and client safety & security.  The following duties will apply:

Duties

  1. Responsible for carrying out treatment planning in milieu.
  2. Facilitates activities of daily living, community meetings, and engagement.
  3. Assists therapists and primary counselors to intervene to help provide therapeutic interventions to foster resident’s social, cognitive, and behavioral skill development.
  4. Provide transportation for clients to and from treatment related appointments or community activities.    
  5. Interface with community support systems, agencies and families.  
  6. Report to immediate supervisor any changes noted in any clients’ medical condition, mental status or behavior and then document it on the appropriate paperwork when requested.  
  7. Participate in general, staff, in-service and supervisory meetings held by the Agency. 
  8. Assist clients in addressing issues and challenges by role-modeling appropriated responses.
  9. Assist in teaching the clients about personal care, household chores, daily living, community resources and safety awareness.
  10. Actively participate with the program team in completing proper daily maintenance of living areas including cleaning and maintaining an orderly environment. Assist with light cleaning.
  11. Complete shift checklist as assigned, including overnight checklist, if applicable to your shift.
  12. Assist clients with budget, grocery shopping and meal preparation as appropriate to treatment plan level of care.
  13. Support client in goal attainment.
  14. Esurance of safety and security of all clients, staff and facilities. 
  15. Completion of med certification training and ongoing observations of self-administration of medications.
  16. Perform other duties and functions as directed.

Minimum Qualifications:  High School Diploma or equivalency. Valid NYS Drivers’ License. Associates Degree preferred.

Other Skills/Knowledge and Experience

  1. Excellent written and verbal communication skills.
  2. Demonstrated ability to communicate effectively and work cooperatively with cu
  3. turally diverse persons, staff and community service providers.  
  4. Working knowledge of behavioral health issues. 
  5. Comfort/ability to intervene in crisis/support de-escalation of struggling clients
  6. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in cr

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