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Agency Account Manager Jobs in Raleigh, NC (NOW HIRING)

Roi Revolution Inc

Paid Search Account Manager

Raleigh, NC · On-site

$95K - $115K/yr

As a Paid Search Account Manager, you'll drive client success by developing, optimizing, and ... About ROI Revolution We believe businesses deserve an agency team who is just as passionate about ...

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Agency Account Manager information

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How much do agency account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for agency account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What does an agency account manager do?

An Agency Account Manager acts as the main point of contact between a marketing or advertising agency and its clients. They are responsible for understanding the client's needs, managing projects, coordinating with internal teams, and ensuring the successful delivery of campaigns. Their role also involves maintaining strong client relationships, managing budgets, and identifying opportunities to grow accounts. Strong communication, organization, and problem-solving skills are essential for this position.

How does an agency account manager typically collaborate with creative and media teams to deliver client campaigns?

An Agency Account Manager acts as the vital link between clients and internal teams, ensuring clear communication of client goals, timelines, and budgets. They frequently coordinate with creative teams to develop campaign concepts and with media planners to execute distribution strategies. Regular meetings, status updates, and collaborative planning sessions are common, as Account Managers must balance client expectations with the agency’s creative process. This role requires strong organizational and interpersonal skills to align diverse teams and deliver seamless campaigns.

What are the key skills and qualifications needed to thrive as an agency account manager, and why are they important?

To thrive as an Agency Account Manager, you need strong client relationship management skills, a solid understanding of marketing or advertising principles, and typically a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is highly valued. Excellent communication, negotiation, and organizational skills help you stand out by fostering trust and ensuring seamless project delivery. These skills are crucial for building long-term client partnerships and driving successful campaigns in a competitive agency environment.

What is the difference between Agency Account Manager vs Client Services Manager?

AspectAgency Account ManagerClient Services Manager
CredentialsRelevant marketing, advertising, or sales certificationsCustomer service, communication, and management skills
Work EnvironmentAdvertising agencies, marketing firms, media companiesCorporate offices, service providers, client-facing departments
Employer & IndustryAdvertising, marketing, media industriesVarious industries with client-facing teams
Search & Comparison IntentUnderstanding roles in agency settings, sales, and client managementManaging client relationships, service delivery, customer satisfaction

Agency Account Managers focus on managing client accounts within advertising or marketing agencies, ensuring campaign success and client retention. Client Services Managers work across industries to oversee customer relationships, resolve issues, and improve service quality. While both roles involve client interaction, Agency Account Managers are specialized in agency environments and marketing projects, whereas Client Services Managers have a broader scope across various sectors.

Can I be an agency account manager with no experience?

Agency account manager roles typically require some prior experience in sales, customer service, or account management, but entry-level positions may be available for candidates with strong communication skills and a willingness to learn. Relevant skills such as CRM software knowledge and certifications can improve chances, though many employers prefer candidates with related experience. Gaining industry knowledge and developing interpersonal skills can help you qualify for such roles over time.

How much does an agency account manager get paid?

The average salary for an agency account manager ranges from $50,000 to $85,000 per year, depending on experience, location, and industry. Many roles also include performance-based bonuses and benefits, with senior positions earning higher compensation.

What are popular job titles related to Agency Account Manager jobs in Raleigh, NC?

For Agency Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Agency Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Agency Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Agency Account Manager jobs?

Cities near Raleigh, NC with the most Agency Account Manager job openings:

Agency Account Manager jobs near you
Infographic showing various Agency Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,975 per year, or $30.8 per hour.

Senior Program Manager / Account Manager

CapTech Consulting

Raleigh, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Company Description
CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what's possible in a changing world.
As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients' myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected - which is one of the reasons we've been on the Inc. 500/5000 list for over a decade.
Job Description
As a Program Manager / Account Manager with CapTech, your focus will be helping our clients deliver results against some of their most complex business and technology initiatives. The Program Manager / Account Manager will partner with and ensure the long-term success of our clients. Different projects could challenge you to succeed as a highly consultative senior management advisor or to drive highly visible technical projects based on your planning, execution, and client relationship management skills. The Program Manager / Account Manager will develop long-term relationships with our client stakeholders and ensure successful service delivery.
Specific responsibilities for the Program Manager / Account Manager position include:
  • Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions.
  • Lead cross-functional delivery teams to deliver impactful business outcomes.
  • Develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
  • Support the triage and resolution of critical program or project issues and scope changes throughout the project phases.
  • Develop a trusted advisor relationship with key client stakeholders and executive sponsors
  • Build and maintain strong, long-lasting customer relationships.
  • Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
  • Advocates for digital accessibility and inclusive design practices in all projects and client interactions.

Qualifications
Specific qualifications for the Program Manager / Account Manager position include:
  • Bachelor's degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
  • 8+ years of experience in project or program management successfully delivering complex technology solutions, with specific experience delivering projects for state and local government agencies.
  • PMP certification preferred.
  • Proven account management or other relevant experience.
  • Minimum 8 years of experience in project or program management role, preferably with full agile development life cycle experience.
  • Demonstrated track record of successful ability to manage large and complex consulting engagements.
  • Ability to assess client needs, identify omissions and gaps, and design optimal solution.
  • Creative thinking and seeking innovative solutions to complex technical/business problems.
  • Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
  • Excellent communication skills, listening, negotiation and presentation skills.

Additional Information
We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.
  • CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
  • Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs
  • Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care
  • Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
  • Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities.
  • 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness - each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.
At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

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