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Afni Jobs (NOW HIRING)

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...

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Afni information

See salary details

$290K

$400K

How much do afni jobs pay per year?

As of Jul 28, 2026, the average yearly pay for afni in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.

Is Afni Work From Home legit?

Afni offers remote work opportunities for customer service and collections roles, and many employees report that the work-from-home positions are legitimate. However, as with any remote job, applicants should verify the specific role and employer details before applying to avoid scams.

How much does Afni pay per hour?

Afni typically pays customer service representatives around $12 to $14 per hour, depending on experience and location. The role often involves remote work, with some positions offering additional incentives or bonuses based on performance.

Is it hard to get hired at Afni?

Getting hired at Afni can depend on the position and the applicant's skills, but the company generally has an accessible application process. Candidates often need good communication skills and may undergo interviews and background checks as part of the hiring process.

What is Afni and what does the company do?

Afni is a U.S.-based business process outsourcing (BPO) company that provides customer engagement solutions for various industries, including telecommunications, healthcare, insurance, and financial services. The company specializes in contact center operations, customer care, collections, and receivables management. Afni employs customer service representatives, sales agents, and support staff to help clients improve customer experience and business outcomes. Working at Afni typically involves interacting with customers via phone, email, or chat to resolve issues, answer questions, and provide information.

What is the difference between Afni vs Customer Service Representative?

AspectAfniCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail, remote options
Employer & Industry UsageOutsourcing companies, BPO industry, client-specific rolesVarious industries including retail, telecom, finance

Afni is a company that employs customer service representatives, often in call centers or remote settings. The role of a Customer Service Representative is a general job title found across many industries. While both roles require similar skills and credentials, Afni specifically refers to the employer, whereas Customer Service Representative describes the job function. Understanding this distinction helps job seekers target roles effectively within the BPO and customer service sectors.

What jobs do ADHD people thrive in?

ADHD individuals often excel in jobs that involve high activity, variety, and opportunities for creativity, such as sales, entrepreneurship, emergency services, or roles requiring problem-solving. Jobs with flexible schedules and hands-on tasks can help maintain focus and engagement. Success depends on individual strengths and work environment adaptations.

What does a typical workday look like for an Afni Customer Service Representative?

As an Afni Customer Service Representative, your day primarily involves handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide product or service information. You'll work within a team-oriented environment, using company tools and resources to document interactions and follow established protocols. Collaboration with supervisors and peers is common for training, coaching, and sharing best practices. The role requires adaptability, as you may encounter a variety of customer concerns and must be able to juggle multiple tasks while maintaining a positive attitude.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Afni, and why are they important?

To thrive as a Customer Service Representative at Afni, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, call center phone systems, and basic computer proficiency are typically required. Exceptional patience, active listening, and the ability to remain calm under pressure help individuals stand out in this role. These skills are crucial for delivering positive customer experiences, efficiently resolving issues, and supporting company reputation in a fast-paced service environment.
More about Afni jobs
What cities are hiring for Afni jobs? Cities with the most Afni job openings:
Infographic showing various Afni job openings in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $393,215 per year, or $189 per hour.
Tech Support Representative

Tech Support Representative

Afni

Benson, AZ • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

16th of 72 rated call and contact centers


Job description

Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.

What can you expect from your work at Afni?

This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.

 

What do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

What do we offer?

A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

Why start building your career at Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

What are the qualifications to be a Tech Support Representative at Afni?

  • Six months of customer service experience 
  • Must be 18 years of age 
  • Must have GED or High School Diploma 
  • Must be legally permitted to work in the United States 

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