What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
Tech Support Representative
$18.50/hr
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
Tech Support Representative
$18.50/hr
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
$16K/mo
En Afni Mexico , premiamos tu talento con ingresos competitivos y comisiones sin tope . Que haras? * Atender llamadas entrantes de clientes activos. * Ofrecer promociones, actualizaciones de equipos ...
$16K/mo
En Afni Mexico , premiamos tu talento con ingresos competitivos y comisiones sin tope . Que haras? * Atender llamadas entrantes de clientes activos. * Ofrecer promociones, actualizaciones de equipos ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound ...
Afni information
See salary details
$290K - $300K
0% of jobs
$300K - $310K
2% of jobs
$310K - $320K
3% of jobs
$320K - $330K
3% of jobs
$330K - $340K
6% of jobs
$340K - $350K
6% of jobs
$354.2K is the 25th percentile. Wages below this are outliers.
$350K - $360K
9% of jobs
$360K - $370K
16% of jobs
The median wage is $371.9K / yr.
$370K - $380K
19% of jobs
$384.6K is the 75th percentile. Wages above this are outliers.
$380K - $390K
21% of jobs
$390K - $400K
14% of jobs
$290K
$400K
How much do afni jobs pay per year?
As of Jun 15, 2026, the average yearly pay for afni in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.
How much does Afni pay per hour?
Afni typically pays customer service representatives around $12 to $14 per hour, depending on experience and location. The role often involves remote work, with some positions offering additional incentives or bonuses based on performance.
Is Afni a good place to work?
Afni is a customer service and collections company that employs individuals in call center roles. Employees often cite a fast-paced environment, training programs, and opportunities for advancement, but experiences can vary based on location and role. It is important to consider personal preferences and review specific workplace conditions when evaluating employment at Afni.
Is it hard to get hired at Afni?
Getting hired at Afni can depend on the position and your experience, but the company generally has an accessible application process and looks for customer service skills and reliability. Candidates often complete an online application and may undergo assessments or interviews. Having good communication skills and a positive attitude can improve your chances of being hired.
What is Afni and what does the company do?
Afni is a U.S.-based business process outsourcing (BPO) company that provides customer engagement solutions for various industries, including telecommunications, healthcare, insurance, and financial services. The company specializes in contact center operations, customer care, collections, and receivables management. Afni employs customer service representatives, sales agents, and support staff to help clients improve customer experience and business outcomes. Working at Afni typically involves interacting with customers via phone, email, or chat to resolve issues, answer questions, and provide information.
What is the difference between Afni vs Customer Service Representative?
| Aspect | Afni | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, remote options, corporate offices | Call centers, retail, remote options |
| Employer & Industry Usage | Outsourcing companies, BPO industry, client-specific roles | Various industries including retail, telecom, finance |
Afni is a company that employs customer service representatives, often in call centers or remote settings. The role of a Customer Service Representative is a general job title found across many industries. While both roles require similar skills and credentials, Afni specifically refers to the employer, whereas Customer Service Representative describes the job function. Understanding this distinction helps job seekers target roles effectively within the BPO and customer service sectors.
What jobs do ADHD people thrive in?
ADHD individuals often excel in jobs that involve high activity, variety, and hands-on tasks, such as customer service, sales, emergency response, or creative roles. These jobs typically allow for movement, quick thinking, and flexible schedules, which can help manage attention challenges and leverage strengths like problem-solving and adaptability.
What does a typical workday look like for an Afni Customer Service Representative?
As an Afni Customer Service Representative, your day primarily involves handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide product or service information. You'll work within a team-oriented environment, using company tools and resources to document interactions and follow established protocols. Collaboration with supervisors and peers is common for training, coaching, and sharing best practices. The role requires adaptability, as you may encounter a variety of customer concerns and must be able to juggle multiple tasks while maintaining a positive attitude.
What are the key skills and qualifications needed to thrive as a Customer Service Representative at Afni, and why are they important?
To thrive as a Customer Service Representative at Afni, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, call center phone systems, and basic computer proficiency are typically required. Exceptional patience, active listening, and the ability to remain calm under pressure help individuals stand out in this role. These skills are crucial for delivering positive customer experiences, efficiently resolving issues, and supporting company reputation in a fast-paced service environment.
More about Afni jobs
What job categories do people searching Afni jobs look for? The top searched job categories for Afni jobs are:
$18.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Afni rating
7.1
Based on 40 frontline employees who took The Breakroom Quiz
16th of 71 rated call and contact centers
Job description
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.
This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.
What can you expect from your work at Afni?
This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
What do we offer?
A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What are the qualifications to be a Tech Support Representative at Afni?
- Six months of customer service experience
- Must be 18 years of age
- Must have GED or High School Diploma
- Must be legally permitted to work in the United States
About Afni
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
5,001 - 10,000 Employees
Headquarters location
Bloomington, IL, US
Year founded
1936