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Afni Jobs (NOW HIRING)

Afni, Inc.

Call Center Representative

Tucson, AZ · On-site

$17/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We've ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in ...

Afni, Inc.

Customer Service Agent

Tucson, AZ · On-site

$17/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We've ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in ...

Afni

Remote Customer Service Representative

Macon, GA · Remote

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in ...

Afni

Remote Customer Service Representative

Concord, NC · Remote

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in ...

Afni

Remote Customer Service Representative

Roswell, GA · Remote

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in ...

Afni, Inc.

Sales Representative

Tucson, AZ · On-site

$17/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We've ...

Afni, Inc.

Virtual Subrogation Specialist

$21/hr

Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment ...

Afni, Inc.

Customer Sales Representative

Tucson, AZ

$17/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We've ...

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Afni information

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$290K

$400K

How much do afni jobs pay per year?

As of Jun 9, 2026, the average yearly pay for afni in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.

What kind of jobs are at Afni?

At Afni, job opportunities include customer service representatives, collections agents, and technical support roles. These positions typically require strong communication skills and may involve working in call center environments with scheduled shifts and training programs.

What is Afni and what does the company do?

Afni is a U.S.-based business process outsourcing (BPO) company that provides customer engagement solutions for various industries, including telecommunications, healthcare, insurance, and financial services. The company specializes in contact center operations, customer care, collections, and receivables management. Afni employs customer service representatives, sales agents, and support staff to help clients improve customer experience and business outcomes. Working at Afni typically involves interacting with customers via phone, email, or chat to resolve issues, answer questions, and provide information.

What is the difference between Afni vs Customer Service Representative?

AspectAfniCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail, remote options
Employer & Industry UsageOutsourcing companies, BPO industry, client-specific rolesVarious industries including retail, telecom, finance

Afni is a company that employs customer service representatives, often in call centers or remote settings. The role of a Customer Service Representative is a general job title found across many industries. While both roles require similar skills and credentials, Afni specifically refers to the employer, whereas Customer Service Representative describes the job function. Understanding this distinction helps job seekers target roles effectively within the BPO and customer service sectors.

What does a typical workday look like for an Afni Customer Service Representative?

As an Afni Customer Service Representative, your day primarily involves handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide product or service information. You'll work within a team-oriented environment, using company tools and resources to document interactions and follow established protocols. Collaboration with supervisors and peers is common for training, coaching, and sharing best practices. The role requires adaptability, as you may encounter a variety of customer concerns and must be able to juggle multiple tasks while maintaining a positive attitude.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Afni, and why are they important?

To thrive as a Customer Service Representative at Afni, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, call center phone systems, and basic computer proficiency are typically required. Exceptional patience, active listening, and the ability to remain calm under pressure help individuals stand out in this role. These skills are crucial for delivering positive customer experiences, efficiently resolving issues, and supporting company reputation in a fast-paced service environment.
More about Afni jobs
What cities are hiring for Afni jobs? Cities with the most Afni job openings:
What job categories do people searching Afni jobs look for? The top searched job categories for Afni jobs are:
Afni jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

16th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

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