$20 - $25/hr
We value reliability, accountability, and strong customer service--and we recognize employees who bring those qualities to the team. Benefits? * Major Medical Group Health Insurance (Aetna) * Vision ...
Quick apply
$20 - $25/hr
We value reliability, accountability, and strong customer service--and we recognize employees who bring those qualities to the team. Benefits? * Major Medical Group Health Insurance (Aetna) * Vision ...
Has used a customer service approach in previous work * Excited and eager to learn new technology ... Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed ...
Has used a customer service approach in previous work * Excited and eager to learn new technology ... Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed ...
Has used a customer service approach in previous work * Excited and eager to learn new technology ... Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed ...
Has used a customer service approach in previous work * Excited and eager to learn new technology ... Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed ...
Raleigh, NC · On-site
$144.20 - $288.40/hr
... customers. CVS Health is building the next generation of AI-powered tools that transform the ... of claims service operations, including solutions such as AI-powered agentic claims advisor ...
Raleigh, NC · On-site
$144.20 - $288.40/hr
... customers. CVS Health is building the next generation of AI-powered tools that transform the ... of claims service operations, including solutions such as AI-powered agentic claims advisor ...
Raleigh, NC · On-site
$205K - $215K/yr
... customers. CVS Health is building the next generation of AI-powered tools that transform the ... of claims service operations, including solutions such as AI-powered agentic claims advisor ...
Raleigh, NC · On-site
$205K - $215K/yr
... customers. CVS Health is building the next generation of AI-powered tools that transform the ... of claims service operations, including solutions such as AI-powered agentic claims advisor ...
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
An Aetna Customer Service job involves assisting members with their healthcare benefits, claims, and coverage inquiries. Representatives help resolve issues, provide policy information, and ensure a positive customer experience. Strong communication and problem-solving skills are essential for this role. Employees may handle phone calls, emails, or live chats to support members efficiently.
A typical day for an Aetna Customer Service representative involves handling inbound and outbound calls from members, answering questions about benefits, claims, and coverage, and resolving any issues related to their health plans. You’ll also interact with internal teams such as claims processing, provider relations, and technical support to find solutions quickly. Multitasking is common, as you'll manage multiple accounts and inquiries while documenting each interaction in the company’s systems. This role provides the opportunity to develop strong customer service skills and gain experience in a fast-paced, team-oriented environment.
To thrive as an Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of health insurance policies, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and company-specific databases is usually required. Patience, empathy, and active listening are valuable soft skills that help build rapport with members and resolve concerns efficiently. These abilities are crucial for delivering excellent service, meeting member needs, and supporting the company's commitment to customer satisfaction.
The most popular types of Aetna Customer Service jobs in Raleigh, NC are:
For Aetna Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Aetna Customer Service jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Aetna Customer Service job openings:
$20 - $25/hr
Full-time
Medical, Dental, Vision, PTO
Posted 9 days ago
Full-Time Delivery Driver | New Hill, NC
Do you enjoy being on the road and take pride in dependable, professional service? Springbok Holdings, Inc. is hiring a Full-Time Delivery Driver to join our growing team in New Hill, NC.
This is a great opportunity for someone who is reliable, motivated, and ready to be part of a supportive company that values hard work and consistency.
As a Delivery Driver at Springbok Holdings, you’ll play a key role in ensuring our customers receive their orders safely and on time. Responsibilities include:
We’re seeking a dependable team member who meets the following qualifications:
At Springbok Holdings, we pride ourselves on maintaining a positive, respectful workplace. We value reliability, accountability, and strong customer service—and we recognize employees who bring those qualities to the team.
If you’re ready to join a company that appreciates your work and keeps you moving, we’d love to hear from you.
Apply today to join the Springbok team
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