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Aegis Global Jobs (NOW HIRING)

AEGIS Sr Engineer Analysis

Dahlgren, VA · Hybrid

$112K - $143K/yr

Three (3) years of experience with the AEGIS Combat System Development to include: design ... A global technology and professional services company that delivers technology solutions and ...

Aegis is partnered with a global leader in aerospace and energy control technologies that designs highly engineered electromechanical systems used in commercial and military applications. They are ...

About Aegis Ventures Aegis Ventures partners with entrepreneurs and industry leaders to launch and ... By prioritizing affordable, front-line diagnostics, we aim to alleviate the pressures on global ...

About Aegis Ventures Aegis Ventures partners with entrepreneurs and industry leaders to launch and ... Optain has achieved regulatory clearance and commercial adoption of its product suite in global ...

... a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams supporting Aegis' existing client ...

... a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams supporting Aegis' existing client ...

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Aegis Global information

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$36.5K

$76.3K

$116K

How much do aegis global jobs pay per year?

As of Jul 26, 2026, the average yearly pay for aegis global in the United States is $76,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by customer service representatives at Aegis Global, and how does the company support employees in overcoming them?

Customer service representatives at Aegis Global often handle high call volumes and a diverse range of customer queries, which can sometimes be challenging due to varying customer expectations and communication barriers. The company provides comprehensive training, ongoing coaching, and access to knowledge bases to help employees address these challenges effectively. Team leads and supervisors are available for real-time support, and regular feedback sessions help individuals improve their performance and develop new skills.

What are the key skills and qualifications needed to thrive as an Aegis Global customer service representative, and why are they important?

To thrive as a customer service representative at Aegis Global, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, call center technology, and proficiency in multiple languages are valuable technical assets. Outstanding interpersonal skills, patience, and resilience help you excel in handling diverse customer interactions. These competencies are crucial for delivering excellent customer service, maintaining client satisfaction, and ensuring smooth operational workflows.

What is the difference between Aegis Global vs Aegis Customer Service Representative?

AspectAegis GlobalAegis Customer Service Representative
Primary RoleBusiness process outsourcing provider offering various servicesCustomer support and service delivery to clients
Required SkillsProcess management, communication, industry-specific knowledgeCustomer communication, problem-solving, product knowledge
Work EnvironmentCall centers, offices, remote optionsCall centers, customer support centers
CertificationsIndustry-specific certifications may be preferredCustomer service certifications (e.g., CCSP) often beneficial

While Aegis Global is a broad outsourcing company providing various business services, a Aegis Customer Service Representative focuses specifically on customer support roles within call centers. Both roles require strong communication skills, but Aegis Global employees may have a wider range of responsibilities across different business processes, whereas Customer Service Representatives concentrate on client interactions and issue resolution.

What is Aegis Global and what does the company do?

Aegis Global is a business process outsourcing (BPO) and customer experience management company that provides services such as customer support, process optimization, and technology-driven solutions to clients across various industries. The company helps organizations enhance their customer engagement through call centers, digital channels, and back-office operations. Aegis Global operates globally and is known for delivering tailored solutions that improve customer satisfaction and operational efficiency.
More about Aegis Global jobs
What job categories do people searching Aegis Global jobs look for? The top searched job categories for Aegis Global jobs are:
Infographic showing various Aegis Global job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 6% Internship, 92% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution, with an average salary of $76,346 per year, or $36.7 per hour.
Systems Anst I - AEGIS Test Director

Systems Anst I - AEGIS Test Director

BAE Systems

Wallops Island, VA • On-site

$52K - $89K/yr

Other

Posted 12 days ago


BAE Systems rating

8.5

Company rating: 8.5 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

9th of 50 rated military and defense


Job description


BAE Systems is seeking experienced AEGIS Operations Test Directors to be part of our dynamic technical team, located in Wallops Island, VA at the Surface Combat Systems Center (SCSC). The SCSC is located on a barrier island on the Eastern Shore of Virginia and is a tenant of the NASA's Wallops Flight Facility. SCSC provides live combat systems suites with platform specific radars and sensors and supports the following functions: combat system lifetime support engineering, platform certification, operational and technical evaluation, combat system training, interoperability testing and participates in at-sea exercises. SCSC provides a high-fidelity representative combat system of every ship in the AEGIS, Ship Self Defense System (SSDS) fleet today and those planned in the future.
The selected candidate will:
Setup mission events utilizing a daily site element schedule
Coordinate the check-out and installation of computer programs and electronic data
Energize and initialize computers and combat system elements
Establish interface switch paths
Perform system checkout, and other site preparations necessary to ensure the readiness of the requested systems and equipment to support a successful mission event
Perform systematic take down at the completion of the mission event
Prepare and initiate comprehensive mission operations reports
Coordinate system level troubleshooting efforts
Function as the primary technical point of contact for SCSC mission customers
Promptly report to the Government the status of mission events, systems and equipment.
Required Skills and Education
Education and years of related/relevant skills required: High School/GED and at least 5 years experience on-board an AEGIS Platform, preferably with a minimum of 2 years (may be concurrent) as an AEGIS Combat System Maintenance Manager (CSMM) or an Electronics Material Officer (EMO) leading a team of technical/tactical operators engaged in the employment of Surface Weapon Systems in the support of Surface, Subsurface, Air, Strike, C4I, and Ballistic Missile Defense warfare areas as part of the Combat Systems Training Team (CSTT).
Also required:
3 years Technical experience, specifically on AEGIS Baselines , TI-16 and BMD capable baselines (BMD 3, 4 & 9C/D/E) responsible for the Combat System Maintenance Manager organization and with the technical knowledge to bring combat systems up from cold iron status to support testing.
Security clearance requirements: This position requires the successful candidate to be able to obtain a Secret level clearance. The criteria for obtaining and holding a clearance are driven by US government requirements. You must be a US citizen to obtain a security clearance. Selected candidate will receive a contingent offer and start date will be delayed until an interim Secret clearance is granted.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Preferred Skills and Education
Highly desired, but not required:
Active DoD security clearance
Experience in an RDT&E environment
Knowledge and experience with ACCESS and TRMS

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