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Adverse Event Reporting Remote Jobs in Virginia (NOW HIRING)

Maximus

Bilingual Health Specialist - Remote

VA · On-site +1

$17 - $22/hr

... documents, reports, and correspondence. - Documents all incoming inquiries. - Participates in ... Tuberculosis and Statistics, to name a few. - Respond to inquiries resulting from current events ...

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Adverse Event Reporting Remote information

What is the difference between Adverse Event Reporting Remote vs Clinical Data Coordinator?

AspectAdverse Event Reporting RemoteClinical Data Coordinator
Required credentialsLife sciences degree, certification in pharmacovigilance preferredHealthcare or life sciences degree, data management certifications
Work environmentRemote, primarily computer-based, often independentOffice or remote, involves data entry and management
Employer and industry usagePharmaceutical companies, CROs, biotech firmsHospitals, research institutions, pharma companies
Common search and comparison intentUnderstanding remote pharmacovigilance rolesManaging clinical data in research settings

Adverse Event Reporting Remote focuses on monitoring and reporting drug safety incidents remotely, requiring pharmacovigilance knowledge. Clinical Data Coordinators manage clinical trial data, often in healthcare or research settings. While both roles involve data handling, Adverse Event Reporting Remote emphasizes safety reporting, whereas Clinical Data Coordinators focus on data accuracy and integrity in clinical studies.

What are some common challenges faced by professionals in remote adverse event reporting roles, and how can they be addressed?

Remote Adverse Event Reporting professionals often encounter challenges such as maintaining clear and timely communication with cross-functional teams, ensuring data accuracy without in-person supervision, and staying up-to-date with evolving regulatory requirements. To overcome these, it is important to establish strong communication routines, utilize secure digital platforms for collaborative documentation, and regularly participate in virtual training sessions. Being proactive about asking questions and seeking feedback can also help ensure compliance and high-quality reporting in a remote setting.

What are the key skills and qualifications needed to thrive in adverse event reporting remote, and why are they important?

To thrive in Adverse Event Reporting remotely, you need a solid understanding of pharmacovigilance principles, data analysis, and regulatory requirements, typically supported by a degree in life sciences or healthcare. Familiarity with safety databases like Argus or MedDRA coding, and experience using electronic reporting systems are essential. Attention to detail, strong written communication, and the ability to work independently are crucial soft skills for this role. These skills ensure accurate reporting, regulatory compliance, and timely identification of drug safety concerns, all of which protect patient health and company reputation.

What is adverse event reporting in a remote role?

Adverse event reporting in a remote role involves monitoring, documenting, and submitting reports about any negative or unintended effects experienced by patients during clinical trials or after using pharmaceutical products. Remote professionals in this field collect data from various sources, assess the severity and causality of the events, and ensure timely communication with regulatory authorities. The work is performed off-site using secure digital systems, requiring strong attention to detail, regulatory knowledge, and adherence to confidentiality protocols.
What are the most commonly searched types of Adverse Event Reporting jobs in Virginia? The most popular types of Adverse Event Reporting jobs in Virginia are:
What are popular job titles related to Adverse Event Reporting Remote jobs in Virginia? For Adverse Event Reporting Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Adverse Event Reporting Remote jobs in Virginia look for? The top searched job categories for Adverse Event Reporting Remote jobs in Virginia are:
What cities in Virginia are hiring for Adverse Event Reporting Remote jobs? Cities in Virginia with the most Adverse Event Reporting Remote job openings:
Adverse Event Reporting Remote jobs near you
Infographic showing various Adverse Event Reporting Remote job openings in Virginia as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Remote job distribution.

Service Desk/Ticket Manager (Remote)

Oxley Enterprises, Inc.

Stafford, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location: Remote in any United States jurisdiction not excluded from this job advertisement.

Own the operational backbone of service delivery for a mission-critical platform supporting the Department of Veterans Affairs (VA). As the Service Desk/Ticket Manager, you will govern the end-to-end Jira workflow, Service Level Agreement (SLA) compliance reporting, and stakeholder communication supporting hundreds of requests across a multitude of applications.

Position Description: The Service Desk/Ticket Manager owns the operational process for all Requirements and Service Request intakes, tracking SLA compliance against response time standards and producing weekly trend reporting for VA leadership.

Minimum/General Experience: 5 years of experience in IT service management and service desk operations

Minimum Education: Bachelor's Degree in information technology, business administration, or related field; Information Technology Infrastructure Library (ITIL) Foundation certification (preferred)

Essential Skills/Qualifications:

  • Excellent experience managing end-to-end service request workflows in Jira including intake, classification, assignment, tracking, and closure for monthly tickets
  • Excellent ability to track, measure, and report service request response times against SLA standards
  • Excellent experience producing weekly Requirements and Service Request Response Time and Trend Reports identifying all requests that failed to meet minimum standards
  • Excellent ability to reduce barriers and complexity for stakeholders requesting assistance, ensuring ease of access, clarity of request paths, and timely engagement
  • Excellent experience coordinating stakeholder training on service request intake procedures and expectations
  • Above average knowledge of Jira Service Management configuration including SLA rules, customer portals, and automated triage workflows
  • Above average ability to coordinate with Network Operations Center (NOC) Analysts and the Monitoring and Incident Manager to ensure consistent severity classification and escalation across all tickets
  • Experience supporting federal government programs and enterprise-scale applications operating in cloud-based or hybrid environments
  • Excellent verbal and written communication skills

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.

  • Assignment Location - Remote
  • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Typing, communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.

Security: Active Federal Civilian Public Trust clearance

  • U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Federal Civilian Public Trust Consists of a review of up to but not limited to:

  • Covers 10 year period and in some instances lifetime events
  • OPM Security Investigations Index (SII)
  • DOD Defense Central Investigations Index (DCII)
  • National Agency Check (NAC) records
  • FBI name check
  • FBI fingerprint check
  • Credit report check
  • Written inquiries to previous employers and references listed on the application for employment
  • Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
  • Law enforcement check
  • Court records check
  • Education check - Attendance and Degrees

Acceptable Credentials

Tasks/activities include, but are not limited to:

  • Establishes, implements, maintains, and documents VA-approved policies and procedures ensuring all requirements and service requests are processed through Jira
  • Reduces barriers and complexity for stakeholders requesting assistance, services, or communication with personnel, ensuring ease of access and clarity of request paths
  • Monitors and tracks all service request response times across Critical, High, Medium, Low, and Other severity classifications
  • Produces weekly Requirements and Service Request Response Time and Trend Reports identifying all requests that failed to meet minimum standards
  • Provides or coordinates stakeholder training ensuring clear instructions and expectations for Requirements and Service Request intake
  • Coordinates with NOC Analysts to ensure consistent severity classification, triage accuracy, and adherence to documented escalation procedures
  • Governs Jira workflow configuration in coordination with the Atlassian/Application Lifecycle Management (ALM) Administrator including SLA rules, intake forms, and automated routing
  • Contributes service request volume, trend, and compliance data to the Weekly Progress Report and Monthly Deliverables Report

Compensation & Benefits: The annual projected pay range for this position is $64,862 - $92,970 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.

Oxley Enterprises, Inc. offers a full array of benefits including:

  • Medical, dental, vision and prescription drug coverage for you and your family.
  • Life Insurance, short-term disability and long-term disability paid for by the Company.
  • Supplemental coverages including Accident, Critical Illness, and Hospital.
  • Additional Life insurance coverage for you and your dependents.
  • 401k plan with various options to select based on your retirement goals.

Oxley Enterprises, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information:

Subject Line: Accommodation Request

Provide a description of your accommodation request

Include your contact information: Full name, Email address, Best number to reach you (optional)

We participate in the E-Verify program. http://www.dhs.gov/E-Verify

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