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Adult Call Center Jobs (NOW HIRING)

healthfirstfr

Medical Call Center Rep

Fall River, MA · On-site

$20.50 - $23.50/hr

... adult/pediatric medical care, health education, health assessment and screenings, gynecology ... Medical Call Center Rep Summary: The Medical Call Center Rep position is responsible for answering ...

Transdev

Call Center Trainer

Tinley Park, IL

$22.28 - $27.23/hr

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Knowledge of adult learning principles and training methodologies a plus. * Knowledge of Trapeze ...

Transdev

Call Center Trainer

Tinley Park, IL · On-site

$22.28 - $27.23/hr

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Knowledge of adult learning principles and training methodologies a plus. * Knowledge of Trapeze ...

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How much do adult call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for adult call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an adult call center representative, and why are they important?

To thrive as an Adult Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and standard office applications is important. Patience, discretion, and professionalism are crucial for handling sensitive conversations and ensuring customer satisfaction. These skills and qualities enable representatives to build trust, resolve issues efficiently, and maintain a positive company reputation.

What are some typical challenges faced by agents in an adult call center environment?

Agents in an adult call center often encounter challenges such as maintaining professionalism during sensitive conversations, managing high call volumes, and handling emotionally charged or explicit interactions. It's important for agents to set clear boundaries, use effective communication techniques, and utilize available support resources like team leads or supervisors. Regular training and a supportive team environment can help agents navigate these challenges while maintaining both personal well-being and high service quality.

How do I become an adult call center agent with no experience?

To become an adult call center agent with no experience, you should focus on developing strong communication skills, a professional attitude, and basic computer literacy. Many employers provide on-the-job training, so a high school diploma or equivalent is often sufficient to start, and having a flexible schedule can be beneficial.

What is an adult call center job?

Adult call center jobs involve working in a call center that handles adult-oriented content or services, such as phone chat lines, customer support for adult entertainment products, or other mature subject matter. Employees may answer calls, provide information, or engage in adult conversations, depending on the specific role and company. These jobs typically require strong communication skills, discretion, and the ability to handle sensitive topics professionally. Work environments can be remote or on-site, and confidentiality is often emphasized due to the nature of the content.
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What states have the most Adult Call Center jobs? States with the most job openings for Adult Call Center jobs include:
What job categories do people searching Adult Call Center jobs look for? The top searched job categories for Adult Call Center jobs are:
Adult Call Center jobs near you
Infographic showing various Adult Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Medical Call Center Rep

healthfirstfr

Fall River, MA • On-site

$20.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Medical Call Center Rep

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. "The Heart of Our Community" provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a professional and motivated full-time Medical Call Center Rep that enjoys working with culturally diverse children and families in providing comprehensive patient care.

Medical Call Center Rep Summary:

The Medical Call Center Rep position is responsible for answering incoming calls utilizing Health Center policies to solve patient issues and directing calls as needed; verifies patient demographic information; schedules, cancels and reschedules patient appointments; and provides general information about HealthFirst via the telephone, including hours of operation and services provided.

Schedule: Mon – Fri 9:00am – 5:30pm

Rotating Saturdays 9:00am – 1:00pm

Pay Range: $20.50 – $23.50 per hour*

* The pay range represents HealthFirst's good faith estimate for this role at the time of posting, in compliance with applicable laws. Final compensation will be determined based on several factors such as relevant experience, education, skills, internal equity, market conditions, and budget considerations. Candidates with less direct experience may be placed at the lower end of the range, while those with more significant or specialized experience may be considered at the higher end.

Benefits:

3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage; and employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.

Required Qualifications:

  • Must have a minimum of a High School Diploma or equivalent.
  • Must submit a CORI release form and demonstrate proof of being free from disqualifying information.
  • Health Information, Medical Office or Medical Secretary certificate preferred.
  • Experience working with Electronic Medical Records preferred.
  • Experience working in a healthcare environment within reception or registration is a strong plus.
  • Bilingual skills (English, Spanish/Portuguese) preferred.

Competencies:

  • High level of customer service and a positive approach to work with patients. Projects positive attitude about the department and the health center, and offers services to ensure positive experience.
  • Ability to maintain an organized work area and work collaboratively as a member of a team.
  • Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients.
  • Ability to handle confidential information in a professional manner.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE). HealthFirst is committed to eliminating discrimination and welcomes applicants and employees of diverse backgrounds, cultures, and perspectives. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex (including pregnancy, childbirth, or related condition, transgender status, and sexual orientation), age, disability, genetic information, or any other protected characteristic.

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