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Adult Call Center Jobs (NOW HIRING)

Acacia Network

Call Center Representative

Bronx, NY · On-site

$18/hr

... older adults centers. Our extensive array of community-based services are fully integrated ... Our Call Center Representatives are often the first point of contact for customers, so we are ...

Sralab

Registry Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and ... Summary The Call Center Representative will serve as the first point of contact for patients ...

healthfirstfr

Medical Call Center Rep

Fall River, MA · On-site

$20.50 - $23.50/hr

... adult/pediatric medical care, health education, health assessment and screenings, gynecology ... Medical Call Center Rep Summary: The Medical Call Center Rep position is responsible for answering ...

UHS

Call Center Lead Specialist

Tempe, AZ · On-site

$16.25 - $20.50/hr

We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 ... The Call Center Lead assists in the process of receiving referral calls, taking demographic ...

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Adult Call Center information

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How much do adult call center jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for adult call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Adult Call Center Representative, and why are they important?

To thrive as an Adult Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and standard office applications is important. Patience, discretion, and professionalism are crucial for handling sensitive conversations and ensuring customer satisfaction. These skills and qualities enable representatives to build trust, resolve issues efficiently, and maintain a positive company reputation.

How to make 1000 a week remotely?

Adult call center jobs can offer remote work opportunities where agents earn commissions or bonuses that contribute to weekly income. To make $1000 a week, agents typically need strong communication skills, consistent hours, and experience, with some roles paying higher rates for specialized or high-volume calls. Building skills in sales, customer service, or technical support can increase earning potential in this field.

What are some typical challenges faced by agents in an adult call center environment?

Agents in an adult call center often encounter challenges such as maintaining professionalism during sensitive conversations, managing high call volumes, and handling emotionally charged or explicit interactions. It's important for agents to set clear boundaries, use effective communication techniques, and utilize available support resources like team leads or supervisors. Regular training and a supportive team environment can help agents navigate these challenges while maintaining both personal well-being and high service quality.

What is the highest paying call center job?

In call centers, roles such as senior customer service managers, technical support supervisors, or specialized sales representatives tend to have the highest salaries. These positions often require advanced skills, experience, and sometimes certifications, and may include performance-based bonuses or commissions that increase overall compensation.

What jobs pay 4000 a week without a degree?

Adult call center jobs can pay up to $4,000 a week for experienced agents handling high-volume or specialized customer service, sales, or technical support roles. These positions often require strong communication skills, sales ability, and sometimes performance-based incentives, with some roles offering flexible schedules and remote work options.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles in adult call centers, are legitimate employment options that involve providing conversation or companionship services online or over the phone. However, it is important to verify the legitimacy of the employer and ensure compliance with legal and safety standards before accepting such work.

What are adult call center jobs?

Adult call center jobs involve working in a call center that handles adult-oriented content or services, such as phone chat lines, customer support for adult entertainment products, or other mature subject matter. Employees may answer calls, provide information, or engage in adult conversations, depending on the specific role and company. These jobs typically require strong communication skills, discretion, and the ability to handle sensitive topics professionally. Work environments can be remote or on-site, and confidentiality is often emphasized due to the nature of the content.
More about Adult Call Center jobs
What states have the most Adult Call Center jobs? States with the most job openings for Adult Call Center jobs include:
What job categories do people searching Adult Call Center jobs look for? The top searched job categories for Adult Call Center jobs are:
Adult Call Center jobs near you
Infographic showing various Adult Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 4% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Acacia Network

Bronx, NY • On-site

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 11 days ago

Acacia Network rating

4.7

Company rating: 4.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Regular Full-Time

Bronx, NY, US

Salary Range: $18.00 To $18.00 Hourly

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls as needed. Our Call Center Representatives are often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

KEY ESSENTIAL FUNCTIONS

  • Utilize effective communication and customer service skills.

  • Accept and screen incoming and outgoing calls, maintain accurate messages and disseminates appropriately.

  • Act as a liaison for the patients and Health Center and direct calls to other departments as needed.

  • Register patients in NextGen, obtain/verify demographics, insurance, and other pertinent information from the patients.

  • Schedule, reschedule and cancel appointments for patients in NextGen.

  • Follow-up on the missed/cancelled appointments, confirm upcoming appointments via telephone/written correspondence.

  • Maintain records appropriate to operations and maintain privacy of information in the patient’s chart and/or records.

  • Meet or exceed Call Center metrics/goals.

  • Provide back-up support to other unit clerks.

  • Maintain a clean and safe waiting area.

  • Maintain compliance with all organizational policies and procedures.

  • Perform other appropriate duties as requested by the supervisor.

REQUIREMENTS

  • High School Diploma required

  • Associates Degree in Social Services, Human Services, or Public Health preferred.

  • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology.

  • Basic computer skills for word processing and spreadsheet use.

  • Attend all staff meetings as requested

  • Good communication skills.

  • Ability to handle a high volume of calls.

  • Ability to work in a culturally diverse environment.

  • Bilingual – Spanish strongly preferred.

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

What Acacia Network employees say

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