COO - OPS - Institutions Operations
This Administrative Associate I position is located in the Mental Health Department at Scotland Correctional Institution located in Laurinburg, NC. The facility houses up to 1,756 male offenders in a close, medium, and minimum custody facility. Positions at this level require (but are not limited to) processing all incoming and outgoing mail, receiving incoming shipments of supplies, materials, and/or equipment for the Mental Health department. Ensuring the efficient and timely processing of offender and staff mail while in compliance with established DAC policies and procedures. Coordinating research for mental health offender grievances. Performing a variety of office and/or technical tasks, in order to accomplish the specialized processing of information, documents, and/or materials. Scheduling mental health appointments, preparing and maintaining logs/reports, coordinating tracking systems for mental health offenders, and meeting daily and monthly deadlines. Communicating both orally and in writing with offenders, offender families, staff, management, government officials, and the general public.
Salary Range $31,200-$51,249 About The Division of Comprehensive Health Services
Comprehensive Health Services (CHS) delivers health services to individuals incarcerated in North Carolina state prisons. Our mission is to provide constitutionally appropriate medical, mental health, dental, and pharmaceutical care that meets professional standards. CHS health professionals ensure access to timely, essential, and comprehensive services and programs that support the well being of incarcerated individuals. This care is delivered by licensed staff and through partnerships with private providers and the University of North Carolina system.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred (must be documented in work history):
- Documented experience performing administrative functions in an office setting.
- Exceptional organizational and interpersonal skills as well as a strong attention to detail and accuracy.
**This is a full-time position (40 hours per week) with State Benefits.
- Health Insurance options
- Retirement Plans
- NCFlex Supplemental Benefits
- Paid Vacation, Sick, and Community Service Leave
- Paid Parental Leave
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Application Process Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
- Applicants may be subject to a criminal background check.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions.
Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans' and National Guard Preference
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience
Or
An equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.