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Administrative Associate Jobs in Boston, MA (NOW HIRING)

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Administrative Associate information

See Boston, MA salary details

$14

$22

$33

How much do administrative associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for administrative associate in Boston, MA is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.74 per hour, depending on experience, location, and employer.

What is an administrative associate?

Administrative Associates are professionals who provide essential support to organizations by handling various administrative and clerical tasks. Their responsibilities often include scheduling meetings, managing correspondence, organizing files, and assisting with office operations. They play a key role in ensuring the smooth day-to-day functioning of an office or department. Administrative Associates may also support specific projects and help coordinate communication between staff and management.

What are the key skills and qualifications needed to thrive as an administrative associate, and why are they important?

To thrive as an Administrative Associate, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with office software such as Microsoft Office Suite, scheduling tools, and document management systems is typically required. Excellent communication, problem-solving abilities, and adaptability make someone stand out in this position. These skills ensure smooth office operations, effective team support, and the ability to handle multiple tasks efficiently.

What is the difference between Administrative Associate vs Administrative Assistant?

AspectAdministrative AssociateAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings across various industries, often supporting teams or departmentsOffice settings, providing clerical support to individuals or teams
Employer & Industry UsageCommon in healthcare, education, government, and corporate sectorsWidely used across industries for general administrative support
Common Search & Comparison IntentYesYes

The main difference between an Administrative Associate and an Administrative Assistant lies in their roles and responsibilities. Administrative Associates often handle more complex tasks, support specific departments, and may require additional certifications or experience. Administrative Assistants typically focus on clerical duties like scheduling, filing, and correspondence. Both roles are essential for smooth office operations and are frequently compared by job seekers and employers alike.

What are some common challenges administrative associates face when managing competing priorities?

Administrative Associates often juggle multiple tasks such as scheduling meetings, managing correspondence, and supporting team projects. One common challenge is balancing urgent requests from different departments or leaders, which requires strong organizational and communication skills. Successful Administrative Associates prioritize tasks by urgency and importance, use digital tools to stay organized, and proactively communicate with stakeholders to set realistic expectations. This approach helps ensure deadlines are met without sacrificing quality or attention to detail.
What are the most commonly searched types of Administrative jobs in Boston, MA? The most popular types of Administrative jobs in Boston, MA are:
What cities near Boston, MA are hiring for Administrative Associate jobs? Cities near Boston, MA with the most Administrative Associate job openings:
Administrative Associate jobs near you
Infographic showing various Administrative Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $45,863 per year, or $22 per hour.

Administrative Associate

Department of Conservation & Recreation

Boston, MA • On-site

$46K/yr

Other

Retirement

Re-posted 27 days ago

Job description

POSITION POSTING: Massachusetts Teachers' Retirement System
FUNCTIONAL TITLE: Administrative Associate - Contact Center
LOCATION: 500 Rutherford Ave., Charlestown, MA 02129-1628
STARTING SALARY: $46,800
DATE OF POSTING: Friday, May 13, 2026
The Massachusetts Teachers' Retirement System (MTRS) is the pension plan for the Commonwealth's public-school educators. The plan provides retirement, disability and survivor benefits to more than 71,000 recipients and maintains and services retirement accounts for over 102,000 active members.
Our mission is to ensure that members of the MTRS achieve and maintain a successful and secure retirement through responsible benefits administration, financial integrity and the provision of outstanding services.
GENERAL STATEMENT OF DUTIES:
Working under the general supervision of the Director and Assistant Director of Contact Center Services, the Administrative Associate will be responsible for performing a wide variety of operational support for the Contact Center and the agency.
Essential Duties and Responsibilities:
• Log and track all files for scanning through the Tab Fusion file management system.
• Perform document preparation, scanning, indexing and validation on all agency documents as required.
• Accurately process all documents to the correct queue using the Kofax scanning system and generate reports as needed.
• Process certain member-submitted account maintenance forms in a timely and accurate manner, and pursuant to established workflows (e.g., beneficiary designation forms).
• Communicate professionally, both verbally and in writing, with members of the MTRS.
• Perform member reception duties, including answering and accurately directing incoming phone calls; greeting visitors in a friendly, courteous and professional manner; reviewing forms submitted in person for completeness; notifying staff members of appointment arrivals and package deliveries in a timely and courteous manner; and maintaining cleanliness of the reception area.
• Open, sort, date-stamp and accurately distribute all incoming mail; date-stamp and log all incoming checks in our Oracle database.
• Process all outgoing mail using Pitney Bowes mailing machine.
• Provide friendly, efficient and professional office support services.
• Work independently, as well as participate in decisions affecting the workflow and performance of the team.
• Fully participate in all group meetings, training programs and all unit and agency projects as needed.
• Perform other duties as assigned by the Director and Assistant Director of Contact Center Services.
Required Education and Experience
High school diploma or equivalent, with associate's degree preferred.
Qualifications:
Necessary Knowledge, Skills and Abilities:
• Enthusiasm, a positive attitude, and the ability to maintain harmonious relationships with the membership, employers, members of the public and MTRS staff.
• Commitment to our mission and competent, compassionate and quality service always.
• Ability to communicate effectively and professionally with members and the public.
• Excellent written and verbal communication skills.
• Detail oriented with strong organizational abilities.
• General knowledge of services provided by the agency and reasonable knowledge of basic functions of the agency to better assist callers and walk-ins concerning direct deposit, tax withholding, downloadable forms and address change procedures.
• Ability to understand retirement laws and regulations.
• Ability to follow instructions and function both independently and as a member of a team.
• Must be flexible and able to handle a multitude of tasks.
• Proficiency with Microsoft Office, particularly with Word and Excel.
• Ability to work in the Charlestown office full time.
• Report to work at scheduled start time demonstrating punctuality and reliability.
EXPECTED HOURS OF WORK:
Hours of work are Monday through Friday, 9 AM to 5 PM (30-minute lunch), or 8:45 AM to 5 PM (45-minute lunch). While some MTRS positions allow hybrid telework arrangements based on operational need this specific position is not eligible for telework.
APPLICATION PROCESS:
Interested applicants must apply online through MassCareers at: https://massanf.taleo.net/careersection/ex/jobsearch.ftl?ftlcompclass=LoginComponent
Applicants are required to submit a cover letter and résumé to Robert Fabino, Chief Human Resources and Legal/Legislative Affairs Officer, within the MassCareers portal. The cover letter must address why the applicant's background and training would make him or her a good fit for the position of Administrative Associate with the MTRS. (See MTRS website for background at www.mass.gov/mtrs) Applicants who do not submit a cover letter will not be considered. Selected applicants will be invited to take a skills assessment designed to evaluate their basic writing, math, and computer skills.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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