Job Description:
Physical Therapist - Love your job at last!Incredible opportunity to work among Detroit's only Osteopractic Physical Therapy Team, awarded the national clinic of the year by the American Academy of Manipulative Therapy and mentored by a fellowship-trained manual therapist who is one of the most skilled dry needling therapists in the state. We utilize a team approach, nurturing environment, and employee-centric mentality that allows for personal growth and becoming part of a culture that you will enjoy being a part of.Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in peopleโs lives? Weโre โBack to You,โ and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients.How about you?Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well? Do you have a Physical Therapy license in the state of Michigan?If so, keep readingโฆBut before you spend too much time, here are the essential requirements for this opportunity of a lifetime:Exceptional organization and communication skillsLoads of common senseTalent to build and maintain relationships with patientsAbility to encourage patientsWarmthEmpathySuperior listening skillsAnswer finder and problem solverTimelinessWe are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an Team Player who is a highly efficient, highly motivated, resourceful, results-oriented person, with a sense of humor and tons of empathy for patients in pain. We are looking for someone to join our family, not just our team.We want a full-time, long-term, Physical Therapy Clinic Director Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include hybrid clinical & admin roles, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become โFully Functionalโ. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations. Here is a short list of other โmust-havesโ that you should possess to apply for this position:1. Be warm, friendly and empathetic โ many of our patients have often been in pain for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Physical Therapist and Clinical Director Superstar you are one of the initial patient contacts with โBack to You.โ Our patients (and staff) are our family and we treat everyone with respect and care. As the first doctor that many of our patients see in our clinic, you are our โbrand ambassadorโ and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicantโs entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit.2. Be a leader โ You must have the ability to constantly establish and maintain rapport with your team, guide the flow of the clinic, grow the clinic volume (the more it grows, the more bonuses you'll make), participate in marketing events, mentor your team, ensure the success of your clinic and your patients, and communicate with the company. The clinic can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say โthatโs not my jobโ when someone needs help.3. Have Excellent & Professional Communication Skills โ You must be able to respond professionally in person and on the phone to patients from across the Metro Detroit area, and have the ability to accurately document, effectively bill, collaborate with the scheduler to ensure patient adherence to the plan of care, problem solve, and adjust your staff as needed for growth and replacement. You must be able to find solutions to help our patients and our organization.4. Be Highly Attentive, Pro-active & Resourceful โ You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same. Strive for the best evidence-based practices and implement the most cutting-edge approaches and techniques so that your patients and staff can benefit from your knowledge and skill set.Are we a good fit so far?โฆ If YES, keep readingโฆ.Hereโs something you should know: As a team member of our team, itโs helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for patients who are in pain, organizational skills, etc.) will help you thrive here.Do you also possess these qualities below?1) Team and/or Leadership Experience โ If you have leadership experience, please notate it in your inquiry. We find that people whoโve played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude.2) Customer Service Experience โ If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization.3) Positive Mental Attitude โ We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things donโt always go your way, is a vital requirement. Changing peopleโs mindset is the first step in healing and it has to come from the staff first.**Whatโs In It For YOU?!?!**Working with our Doctors (and their team) would be the single most useful education you could get. Youโd literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. Youโll be exposed to concepts that youโve only read about in health and wellness magazines...and you will hear how they operate to help patients heal. Our therapists are fellowship trained, osteopractors, managers, clinical specialists, PT school educators, and experts in their craft.For example, you will be mentored in differential diagnosis to determine the root causes of pain/dysfunction and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Research-based dry needling, cupping, body tempering, spinal & extremity manipulation, IASTM, and much much more! Holy cow! Where would you ever learn that in school? :-)In a typical medical office setting you may end up dealing with an endless sea of paper, boring tasks, unattainable performance measures, without getting to spend quality time with your patients and make a difference (our patients receive at least 30 minutes of manual therapy). Our whole team participates in the healing process and you will learn to experience patient victories as your own.And much, much moreโฆStill interested? โฆ Good! Hereโs your next step:Please apply by pressing the โapply hereโ button on Indeed or the recruiting site you discovered us on.BEFORE taking action, go to www.backtoyourehab.com make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the โaboutโ tab.Location: Canton, Royal Oak and Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable. This position is as needed to cover sick days, vacation or provide extra coverageCompensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation.We look forward to meeting you and learning how you can contribute to the growth of our amazing company.*** If we feel that you may be the right person for the job, weโll be in touch in 3-4 days (or sooner). Positions like this donโt come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews.Oversee Patient Care and Documentation Completes Evaluation, Progress Note, Treatment, Discharge Evaluates all patients referred for physical therapy Completes Progress Notes at a frequency determined by their insurance carrier Completes documentation via EMR Prepares and submits clinic reports via EMR, assuring confidentiality and following all HIPAA guidelines to include initial evaluations and summaries, daily treatment notes for all patients seen that day under his/her care, progress reports to referring physicians and agencies, discharge reports and summaries, special reports and daily attendance records and summaries File patient incident reports when needed Admin to scan document into patient chart Confers with persons most closely associated with the active management of the patient and to keep them informed of any additional patient needs, treatment modifications and/or progress Example: case managers, attorneys, social workers, surgeons, etc. Treats patients of all ages, race, creed, gender, culture, socioeconomic background, and disability without bias or prejudice Respects and understands the patient's right to treatment and right to involvement in treatment decisions Practices ethical responsibility based on the cultural, ethnic and religious beliefs of the patients served and applicable law Excels in the area of customer service; Monitors and trains this expectation to staff Efficiently and accurately uses and teaches technology used in the office, and any software required to complete his/her job or as required by management Routinely completes all of HIPAA Privacy and Security training as required by B2Y management team and ensures compliance to these privacy policies within their clinic Reaches out to patients for conflict resolution when needed CD may also enlist the help of COO for patient conflict resolution when needed Manages the employees listed directly underneath in Organizational Chart Includes Admin, clinical staff, techs, and/or students ADP Time and Attendance Supervisor Approve employee timecards in ADP Timecards must be reviewed for accuracy and approved at end of pay cycle in preparation for payroll Manage employee schedule for assigned clinic location Manage/approve employee time off requests, ensure employees find appropriate coverage when taking time off, etc Coordinate with other clinic CDโs if necessary when making schedule adjustments and finding coverage CDโs may opt to have employees โswap rolesโ if absolutely necessary in order to cover a shift Example: In the event of admin absence, PTA can cover as tech and tech covers the front desk CD may decide no extra coverage is needed in the event of a slow schedule CD may choose to send home extra staff in the event of a slow schedule Attempt to address and resolve any employee issues as they arise HR related concerns can be directed to the HR Department Any other concerns/issues that cannot be resolved should be brought to the COO Document any employee incident(s) when necessary in order to be reviewed later during an employee performance evaluation Attempt to address and resolve any issues as it relates to COVID-19 Stay current with the guidelines/recommendations for outpatient healthcare facilities within your clinicโs county ie: reach out to the countyโs health department for update information and/or changes Communicate any updated information and/or changes to upper management Communicate to the CEO and COO any updates and/or modification requests to the clinicโs COVID-19 policies and procedures as they arise CDs and upper management should work in collaboration to develop and implement the best practices as it relates to navigating COVID-19 CEO has final say regarding which policies and procedures will be implemented and/or discontinued as it relates to COVID-19 to ensure the cohesiveness between all clinics Assist with employee recruitment Post job positions on Indeed (your B2Y email is affiliated with our company account) Review resumes Complete phone screens for potential candidate(s) Conduct Interviews schedule interviews in collaboration with the admin during; blocking off the schedule if necessary Consider having other team members assist with interview when appropriate (ie: tech or admin) to help determine the candidateโs overall fit within the team dynamic CD may delegate any/all recruitment tasks to the admin or tech when necessary CD does not offer a job or make any hiring decisions CD forwards their top candidate selections via email to the CEO and CCO CD includes information such as CV, name, phone number, email, rate of pay (if discussed), preferred schedule, locations they will work at, and any other pertinent information. CEO to contact candidate, negotiate rate of pay, and making hiring decisions CCO will initiate onboarding and determine training schedule New hires are provided with training checklists from the CCO during their initial onboarding that the CD should โsign off onโ at the completion of training to signal that the new hire has successfully completed the