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Abbott

Customer Service Specialist

Livermore, CA · On-site

$19 - $25/hr

Position Overview Abbott's Heart Failure, Acelis Connected Health business is seeking a Customer Service Specialist to support patients and healthcare providers through inbound and outbound customer ...

Abbott

Customer Service Specialist

Livermore, CA · On-site

$23 - $27/hr

Position Overview Abbott's Heart Failure, Acelis Connected Health business is seeking a Customer Service Specialist to support patients and healthcare providers through inbound and outbound customer ...

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Infographic showing various Acelis Connected job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,426 per year, or $43 per hour.

Registered Nurse - Patient Educator (PRN) Immediate Openings - Bronx, NY; Levittown, NY

Abbott

Babylon, NY

$22.45 - $44.85/hr

Part-time

Re-posted 10 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

About Abbott

Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies. In this role, you will provide personalizedFace-2-Face training to Acelis Connected Health's home testing customers on obtaining a finger stick blood sample, operating the PT/INR products and reporting responsibilities. The position of trainer is per-diem and state/city specific.

This job description will be reviewed periodically and is subject to change by management.

RESPONSIBILITIES:

The Trainer will:

  • Remotely set up training appointment directly with the customer/caregiver
  • Travel to the customers home setting within the general geographic location of the Trainer's home
  • Demonstrate and instruct the customer and/or their caregiver on the proper use and care of the PT/INR equipment.
  • Explain test reporting options
  • Communicate and present themselves in a professional manner
  • Accurately document and submit patient training records electronically
  • Maintain communications with Acelis Connected Health by cell phone, email and internet access
  • Utilize secure encrypted email to communicate anything that includes customers PHI
  • Have reliable transportation

BASIC QUALIFICATIONS | EDUCATION:

  • The Trainer must have clinical experience. CurrentRegistered Nurse.
  • Direct experience/exposure to anticoagulation management or homecare is preferred
  • Health education training experience a definite plus
  • No lifting over 15 pounds required without assistance

COMPETENCIES/ EMPLOYMENT REQUIREMENTS

  • Completion of assigned educational prerequisites required
  • Proof of health screening documentation
  • Web based and interactive training provided by Acelis Connected Health
  • Successful completion of a consumer report (background check) and pre-employment drug screening
  • Computer and Smart Device proficiency
  • Own a computer personal Laptop or Desktop computer to complete company requirements if needed
  • Have access to a printer
  • Proficient in basic website and application troubleshooting using smart device
  • Travel a minimum of 100 miles roundtrip required
  • Florida trainers only - there is an additional background step required for the state of Florida.

Open Location:

  • RN - Bronx, NY
  • RN - Levittown, NY

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Connect with us atwww.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook atwww.facebook.com/Abbottand on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$22.45 - $44.85/hour

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Customer ServiceDIVISION:HF Heart FailureLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 100 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Work with human blood or other potentially infectious materialsAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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