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Ace Rent A Car Jobs (NOW HIRING)

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P/T - Car Porter

Seattle, WA ยท On-site

$20.74/hr

If so, we have an excellent opportunity for you as a Car Porter at Fox Rent A Car, part of the Europcar Mobility Group USA! This position is ideal for individuals who enjoy staying busy and take ...

Car Detailer

Salt Lake City, UT ยท On-site

$18/hr

As a Budget car detailer, you will be focused on maintaining the cleanliness and appearance of our vehicles at our busy Salt Lake international airport location. What We Offer: * Shift bonus * Bi ...

Car Detailer

Salt Lake City, UT ยท On-site

$18/hr

As a Budget car detailer, you will be focused on maintaining the cleanliness and appearance of our vehicles at our busy Salt Lake international airport location. What We Offer: * Shift bonus * Bi ...

This is a very straight forward position, cleaning out car interiors and running them through the car wash. Activities will include vacuuming, sanitizing, wiping, and pulling out trash. Open ...

This is a very straight forward position, cleaning out car interiors and running them through the car wash. Activities will include vacuuming, sanitizing, wiping, and pulling out trash. Open ...

Car Cleaner/Washer

Wichita, KS ยท On-site

$14/hr

Description: We are looking to bring on a Car Detailer for our airport team. The position will be responsible for cleaning and washing rental vehicles. Duties include vacuuming, wiping down ...

Car Cleaner/Washer

Wichita, KS ยท On-site

$14/hr

We are looking to bring on a Car Detailer for our airport team. The position will be responsible for cleaning and washing rental vehicles. Duties include vacuuming, wiping down, sanitizing, pulling ...

Car Detailer

Fairbanks, AK ยท On-site

$20/hr

We are looking for a Car Detailer to join our Fairbanks Budget Rental team. We are looking for candidates who are self-motivated, willing to learn, and have good time management. Some of the benefits ...

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Ace Rent A Car information

What is Ace Rent A Car?

Ace Rent A Car is an international car rental company that provides a variety of vehicles for short-term and long-term rental needs. Founded in 1966, Ace operates through a network of independently owned and operated locations around the world. The company offers competitive pricing, a wide selection of vehicles, and loyalty rewards programs. Customers can book vehicles online or at physical locations, making it a convenient choice for travelers and local renters alike.

What are the key skills and qualifications needed to thrive as a car rental agent at Ace Rent A Car?

To thrive as a Car Rental Agent at Ace Rent A Car, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient transactions, and smooth daily operations in a fast-paced rental environment.

What are some common challenges faced by customer service agents at Ace Rent A Car, and how can these be managed effectively?

Customer service agents at Ace Rent A Car often encounter challenges such as managing high customer volumes during peak travel periods, handling difficult customer situations, and navigating booking or vehicle availability issues. To manage these effectively, agents are trained to stay organized, communicate clearly, and remain calm under pressure. Leveraging support from teammates and using company systems efficiently also helps to resolve issues quickly and maintain customer satisfaction. Continuous training and feedback from supervisors further support agents in overcoming these challenges.

What is the difference between Ace Rent A Car vs Car Rental Agent?

AspectAce Rent A CarCar Rental Agent
Required CredentialsDriver's license, customer service skillsDriver's license, customer service skills
Work EnvironmentRental locations, customer-facingRental counters, customer service desks
Industry UsageCar rental companies, travel industryRental companies, travel agencies

Both roles involve customer service and require a valid driver's license. Ace Rent A Car is a specific car rental company, while a Car Rental Agent is a job title for employees working at rental locations. The main difference is that Ace Rent A Car is a brand, whereas Car Rental Agent describes a position within various rental companies. Understanding this distinction helps job seekers target the right opportunities within the car rental industry.

More about Ace Rent A Car jobs

What cities are hiring for Ace Rent A Car jobs?

Cities with the most Ace Rent A Car job openings:

What states have the most Ace Rent A Car jobs?

States with the most job openings for Ace Rent A Car jobs include:

Infographic showing various Ace Rent A Car job openings in the United States as of September 2026, with employment types broken down into 36% Full Time, 60% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Hawaii - Japanese Speaking Customer Service Coordinator, Nippon Rent-a-Car

Honolulu, HI โ€ข On-site

$17 - $22.50/hr

Full-time

Re-posted 24 days ago


Key responsibilities

  • Handle customer inquiries, process vehicle rentals, and complete required paperwork.

  • Resolve minor problems and complaints, assist with emergencies, and update management on incidents.

  • Perform basic revenue tracking and process marketing data for daily reports.


Job description

ย 
ย 

Dayforce Code:ย  Hawaii-Coordinator-NRCย 

Pay Range:ย  $17.00 to $22.50 hourlyย 

Nippon Rent A Car department (NRC) is responsible for the handling and processing rent-a-car reservations and agreements while delivering excellent customer service.ย 

PRIMARY RESPONSIBILITIES:ย  Provide customer service for rent-a-car reservations and walk-ins.ย  Explain rental policies and address any questions related to the services.ย 

Percentage

Time Spent

Essential Job Functionsย 

50%

Rental Service:ย 

  1. Handle customer inquiries such as availability and cost of vehicles.ย 
  1. Process rental of vehicle and any optional products.ย 
  1. Collect payment and complete required paperwork.ย 

30%

Problem Resolution:ย 

  1. Resolve minor problems and complaints, and assist with emergencies, as needed.ย 
  • Update management on incidents with tours such as accidents and long flight delays.ย 

20%

Reporting:ย 

  1. Perform basic revenue tracking and process marketing data for the daily report.ย 

Other Duties: Perform special projects and other miscellaneous duties as assigned by management.ย 

Minimum Qualification Requirements:ย 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.ย  The requirements listed below are representative of the knowledge, skill and/or ability required.ย  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ย 

Education and Experienceย 

  • High school diploma; or equivalent combination of education and experience.
  • Possess more than one (1) year of experience in the travel industry or equivalent skills.ย 

Skills and Knowledge ย 

  • Bi-lingual language skills required to speak, read and write in both English and Japanese.
  • Possess knowledge of the tour industry, tour movements, and arrangements; possess understanding of Japanese culture and etiquette.
  • Possess working knowledge of basic computer systems, application programs such as Microsoft Office, email, and standard office equipment.
  • Able to plan, organize, and assign activities.
  • Possess valid Hawaii driverโ€™s license with clean abstract.ย 

ย 

Working Conditions:ย 

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.ย 

Working Hours:ย ย 

  • Normal business hours: 7:00 am to 5:00 pm, Sunday โ€“ Saturday, including holidays, as neededย 
  • Regular attendance is required for this position and you may be required to work after normal business hours and/or on weekends.ย  Overtime pay of time and a half for hours worked over 40 per week, with prior management approval.

ย 

ย Working Environment:ย ย 

  • Air-conditioned office.ย 
  • Occasional travel required by car and/or foot.
  • Subject to varying weather conditions, up to and including, noise, pollution, dust, fumes and vehicle exhaust.

ย 

Equipment Used:ย 

  • General office equipment including phones, fax, copier, personal computer, scanner, etc.
  • Software includes the use of Windows operating system, MS Office.ย 

Physical and Mental Demandsย 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.ย 

  • Able to work independently to operate a location on own without supervision.
  • Able to work cooperatively with others and deal constructively with conflict.
  • Able to exercise self-control and handle stressful situations.
  • Able to work with alertness, attention to detail, and handle multiple tasks.
  • Able to process information quickly to assist staff in other areas.
  • Constant โ€“ vision, hearing;
  • Frequent โ€“ lifting less than 25 pounds, sitting, standing, eye-hand-foot coordination;
  • Occasional โ€“ pushing, pulling/carrying less than 25 pounds, walking, stair climbing, bending, crawling, kneeling, stooping, climbing, forward and overhead reaching, side bending, twisting, grasping, handling, finger dexterity;
  • Seldom โ€“ pulling 25 pounds to more than 50 pounds, lifting more than 50 pounds,running, crouching;
  • Not applicable โ€“ carrying more than 50 pounds.ย 

ย 

Communication Demandsย 

  • Constant โ€“ talking and written communication to co-workers, customers and outside trades persons and vendors, talking on the telephone, responding to written or verbal requests of co-workers, training/giving verbal instructions, receiving verbal and written instructions, writing/composing written language, reading;
  • Frequent โ€“ responding to written or verbal requests of vendors, visiting/working at different work sites.
  • Seldom โ€“ receiving training/giving verbal instructions;
  • Not applicable โ€“ supervising others.ย 

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