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Ace Rent A Car Jobs (NOW HIRING)

Car Washer/Detailer

Memphis, TN · On-site

$14.50 - $16/hr

Budget Rent a Car is hiring Full-Time and Part-Time Car Detailers in Memphis. If you enjoy working on cars and getting them ready for the road, this is a great opportunity. You'll clean and prepare ...

Car Washer/Detailer

Memphis, TN · On-site

$14.50 - $16/hr

Budget Rent a Car is hiring Full-Time and Part-Time Car Detailers in Memphis. If you enjoy working on cars and getting them ready for the road, this is a great opportunity. You'll clean and prepare ...

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Ace Rent A Car information

What are some common challenges faced by customer service agents at Ace Rent A Car, and how can these be managed effectively?

Customer service agents at Ace Rent A Car often encounter challenges such as managing high customer volumes during peak travel periods, handling difficult customer situations, and navigating booking or vehicle availability issues. To manage these effectively, agents are trained to stay organized, communicate clearly, and remain calm under pressure. Leveraging support from teammates and using company systems efficiently also helps to resolve issues quickly and maintain customer satisfaction. Continuous training and feedback from supervisors further support agents in overcoming these challenges.

What is Ace Rent A Car?

Ace Rent A Car is an international car rental company that provides a variety of vehicles for short-term and long-term rental needs. Founded in 1966, Ace operates through a network of independently owned and operated locations around the world. The company offers competitive pricing, a wide selection of vehicles, and loyalty rewards programs. Customers can book vehicles online or at physical locations, making it a convenient choice for travelers and local renters alike.

What is the difference between Ace Rent A Car vs Car Rental Agent?

AspectAce Rent A CarCar Rental Agent
Required CredentialsDriver's license, customer service skillsDriver's license, customer service skills
Work EnvironmentRental locations, customer-facingRental counters, customer service desks
Industry UsageCar rental companies, travel industryRental companies, travel agencies

Both roles involve customer service and require a valid driver's license. Ace Rent A Car is a specific car rental company, while a Car Rental Agent is a job title for employees working at rental locations. The main difference is that Ace Rent A Car is a brand, whereas Car Rental Agent describes a position within various rental companies. Understanding this distinction helps job seekers target the right opportunities within the car rental industry.

What are the key skills and qualifications needed to thrive as a Car Rental Agent at Ace Rent A Car, and why are they important?

To thrive as a Car Rental Agent at Ace Rent A Car, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient transactions, and smooth daily operations in a fast-paced rental environment.
More about Ace Rent A Car jobs
What cities are hiring for Ace Rent A Car jobs? Cities with the most Ace Rent A Car job openings:
What states have the most Ace Rent A Car jobs? States with the most job openings for Ace Rent A Car jobs include:
Infographic showing various Ace Rent A Car job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, 50% Part Time, and 11% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Toyota Rent-A-Car Administrator

Toyota Rent-A-Car Administrator

Ressler Motor Company

Bozeman, MT

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Description

POSITION SUMMARY: The Toyota Rent-A-Car (TRAC) Administrator is primarily responsible for ensuring all TRAC customers are provided the necessary information while renting a Toyota vehicle through the TRAC program while providing the highest level of customer service and satisfaction.

ESSENTIAL DUTIES:

Greet all customers in a courteous and professional manner.

Answer all incoming phone calls. 

Learn all policies and procedures of the Toyota Rent-A-Car Program. 

Assist the in the day-to-day operations of the department.

Outline to customers the benefits associated with the TRAC Program, including but not limited to, the roadside assistance program.

Ensure that potential renters are qualified to participate in the TRAC program.

Complete rental contracts appropriately and accurately.

Regularly review qualification standards for all rental customers and additional drivers.

Make sure rental vehicles are cleaned, washed, and prepared for future rental customers as soon as they are returned (unless there is damage). 

Quote prices & secure reservations. 

Sell protection packages, upgrades, and fuel. 

Develop new business relationships and maintain current ones. 

Respond to rental leads. 

Inspect vehicles for damage and report to supervisor immediately. 

Complete damage reports and initiate insurance claims. 

Set up billing with insurance companies and corporate accounts. 

Demonstrate vehicle features and address concerns to renters.

Maintain vehicle maintenance records and assist in maintaining a properly cared for rental fleet.


BENEFITS:

Health Insurance

Vision Insurance

Dental Insurance

401(k) and matching

Health Savings Account (HSA)

Life Insurance

Paid Time Off

Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep!


Requirements

Follow procedures and policies set forth by management, the Employee Handbook and the Non-DOT Drug and Alcohol Policy.

Keep a neat and orderly work station.

Be willing to perform necessary tasks outside of normally assigned duties and responsibilities to help the Toyota Service Manager operate the TRAC Department productively and efficiently.

Follow Ressler Motor Company's Philosophy, Values and Mission Statement.

Any other duties as assigned by management