ZipRecruiter

Log In

1

Ace Rent A Car Jobs in Indiana (NOW HIRING)

Ace Rent A Car Reservations Inc

Be Seen First

Customer Experience Specialist

Indianapolis, IN · On-site

$41K/yr

Position Summary The Customer Care Specialists of ACE Rent A Car Reservations, Inc. are responsible for working with locations and customers to review and resolve service issues, complete the daily ...

Sixt Rent - a - Car

Detail Specialist

Indianapolis, IN · On-site

$18/hr

Detail Specialist Carmel, IN Sixt Rent a Car Pay: $18/hour Sixt Rent a Car is currently seeking a full-time, dedicated, and detail-oriented Detail Specialist to join our team! The ideal candidate is ...

Sixt Rent - a - Car

Detail Specialist

Indianapolis, IN · On-site

$18/hr

Detail Specialist Carmel, IN Sixt Rent a Car Pay: $18/hour Sixt Rent a Car is currently seeking a full-time, dedicated, and detail-oriented Detail Specialist to join our team! The ideal candidate is ...

Sixt Rent - a - Car

Detail Specialist

Indianapolis, IN · On-site

$18/hr

Detail Specialist Carmel, IN Sixt Rent a Car Pay: $18/hour Sixt Rent a Car is currently seeking a full-time, dedicated, and detail-oriented Detail Specialist to join our team! The ideal candidate is ...

Sixt Rent

Detail Specialist

Indianapolis, IN · On-site

$18/hr

Detail Specialist Carmel, IN Sixt Rent a Car Pay: $18/hour Sixt Rent a Car is currently seeking a full-time, dedicated, and detail-oriented Detail Specialist to join our team! The ideal candidate is ...

next page

Showing results 1-20

All JobsAce Rent A Car JobsAce Rent A Car Jobs in Indiana

Ace Rent A Car information

What qualifications do I need to rent a car?

To rent a car, applicants typically need a valid driver's license, meet minimum age requirements (usually 21 or 25), and have a clean driving record. Some companies may require a credit card for deposit and may check credit history or driving history during the application process.

How much do you make working at a car rental place?

Employees at car rental companies, including roles like customer service agents and rental agents, typically earn between $10 and $15 per hour, with some positions paying higher based on experience and location. Salaries can vary depending on the specific company, geographic area, and whether the role is full-time or part-time.

What are some common challenges faced by customer service agents at Ace Rent A Car, and how can these be managed effectively?

Customer service agents at Ace Rent A Car often encounter challenges such as managing high customer volumes during peak travel periods, handling difficult customer situations, and navigating booking or vehicle availability issues. To manage these effectively, agents are trained to stay organized, communicate clearly, and remain calm under pressure. Leveraging support from teammates and using company systems efficiently also helps to resolve issues quickly and maintain customer satisfaction. Continuous training and feedback from supervisors further support agents in overcoming these challenges.

Is Ace Rent a Car a good company?

Ace Rent A Car is primarily a vehicle rental company rather than a traditional employer. If considering employment, reviews suggest that work environment and management quality can vary by location, and employees may need to handle customer service and vehicle maintenance tasks. It is advisable to research specific locations and review employee feedback for a clearer understanding of the company's work conditions.

What is Ace Rent A Car?

Ace Rent A Car is an international car rental company that provides a variety of vehicles for short-term and long-term rental needs. Founded in 1966, Ace operates through a network of independently owned and operated locations around the world. The company offers competitive pricing, a wide selection of vehicles, and loyalty rewards programs. Customers can book vehicles online or at physical locations, making it a convenient choice for travelers and local renters alike.

What is the difference between Ace Rent A Car vs Car Rental Agent?

AspectAce Rent A CarCar Rental Agent
Required CredentialsDriver's license, customer service skillsDriver's license, customer service skills
Work EnvironmentRental locations, customer-facingRental counters, customer service desks
Industry UsageCar rental companies, travel industryRental companies, travel agencies

Both roles involve customer service and require a valid driver's license. Ace Rent A Car is a specific car rental company, while a Car Rental Agent is a job title for employees working at rental locations. The main difference is that Ace Rent A Car is a brand, whereas Car Rental Agent describes a position within various rental companies. Understanding this distinction helps job seekers target the right opportunities within the car rental industry.

What are the key skills and qualifications needed to thrive as a Car Rental Agent at Ace Rent A Car, and why are they important?

To thrive as a Car Rental Agent at Ace Rent A Car, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient transactions, and smooth daily operations in a fast-paced rental environment.

What is the best car rental company to work with?

For a job at Ace Rent A Car, the company is known for providing a supportive work environment, flexible schedules, and opportunities for advancement. Employees typically need good customer service skills and a valid driver's license, with some positions requiring a clean driving record. The best company for an individual depends on personal career goals and preferences within the rental industry.
What are popular job titles related to Ace Rent A Car jobs in Indiana? For Ace Rent A Car jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ace Rent A Car jobs in Indiana look for? The top searched job categories for Ace Rent A Car jobs in Indiana are:
What cities in Indiana are hiring for Ace Rent A Car jobs? Cities in Indiana with the most Ace Rent A Car job openings:
Ace Rent A Car jobs near you
Infographic showing various Ace Rent A Car job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Experience Specialist

Ace Rent A Car Reservations Inc

Indianapolis, IN • On-site

$41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Position Summary
The Customer Care Specialists of ACE Rent A Car Reservations, Inc. are responsible for working with locations and customers to review and resolve service issues, complete the daily processing and resolution of the customer survey responses and incidents in a timely manner, and work with various consumer contacts (BBB, Yelp.com, Consumer A airs, etc.) and booking channel partners to ensure the ACE-brand reputation is consistent and professional when pertaining to customer service. Specialists will also work closely with the Customer Experience
Manager and Contact Center to continually improve the overall experience for the customer.

Minimum Qualifications
• Experience in travel & hospitality preferred
• Minimum of two years in a customer service-related fi eld
• Able to apply critical and out-of-the-box thinking to solve problems in a fastpaced environment
• Able to communicate e ciently and professionally to provide a quick, satisfactory solution for ACE customer needs
• Bi-lingual preferred

Key Responsibilities
• Take inbound Customer Care and Contact Center calls and work with the customer and our locations to resolve any and all issues
• Monitor the Customer Care email and Social Media pages to ensure customer comments, messages, and requests are reviewed and responded to in a professional throughout each day
• Works to ensure all customer surveys and incidents are reviewed and responded to in 24 hours and resolved within 72 hours from the date received with mutual satisfaction
• Works with the Customer Experience Manager to reduce incidents experienced throughout the ACE Rent A Car booking process based on data gathered from various customer service portals
• Respond and log reviews from consumer reporting sites (BBB, Yelp.com, Consumer A airs, etc.)
• Maintains a positive working environment dedicated to the service of our customers and colleagues
• Review all location policies and work with the Customer Experience Manager, ACE Brand team, and the location contact to reduce/prevent a negative customer experience, as needed.
• Monitor satisfaction scores daily and use data provided by satisfaction sources to evaluate location performance
• Assist Customer Experience Manager with sending out reports to internal ACE employees and locations

Measureable Objectives
• Incident responded to and closed within 72 hours from the date received
• Incident SLA of at least 80%
• Overall Customer Satisfaction score of at least 65%

Company Description

We help independent rental car business owners connect the dots of big data and unlock their business potential. We give our partners from around the world the services, distribution, accessibility, and tools they need to be cutting edge, so that they can focus on what really matters: the customer experience.