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Ace Rent A Car Jobs in Indiana (NOW HIRING)

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Ace Rent A Car information

What are some common challenges faced by customer service agents at Ace Rent A Car, and how can these be managed effectively?

Customer service agents at Ace Rent A Car often encounter challenges such as managing high customer volumes during peak travel periods, handling difficult customer situations, and navigating booking or vehicle availability issues. To manage these effectively, agents are trained to stay organized, communicate clearly, and remain calm under pressure. Leveraging support from teammates and using company systems efficiently also helps to resolve issues quickly and maintain customer satisfaction. Continuous training and feedback from supervisors further support agents in overcoming these challenges.

What is Ace Rent A Car?

Ace Rent A Car is an international car rental company that provides a variety of vehicles for short-term and long-term rental needs. Founded in 1966, Ace operates through a network of independently owned and operated locations around the world. The company offers competitive pricing, a wide selection of vehicles, and loyalty rewards programs. Customers can book vehicles online or at physical locations, making it a convenient choice for travelers and local renters alike.

What is the difference between Ace Rent A Car vs Car Rental Agent?

AspectAce Rent A CarCar Rental Agent
Required CredentialsDriver's license, customer service skillsDriver's license, customer service skills
Work EnvironmentRental locations, customer-facingRental counters, customer service desks
Industry UsageCar rental companies, travel industryRental companies, travel agencies

Both roles involve customer service and require a valid driver's license. Ace Rent A Car is a specific car rental company, while a Car Rental Agent is a job title for employees working at rental locations. The main difference is that Ace Rent A Car is a brand, whereas Car Rental Agent describes a position within various rental companies. Understanding this distinction helps job seekers target the right opportunities within the car rental industry.

What are the key skills and qualifications needed to thrive as a Car Rental Agent at Ace Rent A Car, and why are they important?

To thrive as a Car Rental Agent at Ace Rent A Car, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient transactions, and smooth daily operations in a fast-paced rental environment.
What are popular job titles related to Ace Rent A Car jobs in Indiana? For Ace Rent A Car jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ace Rent A Car jobs in Indiana look for? The top searched job categories for Ace Rent A Car jobs in Indiana are:
What cities in Indiana are hiring for Ace Rent A Car jobs? Cities in Indiana with the most Ace Rent A Car job openings:
Infographic showing various Ace Rent A Car job openings in Indiana as of June 2026, with employment types broken down into 46% Full Time, 43% Part Time, and 11% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Automotive Detailer - Indianapolis West - Full Time

Automotive Detailer - Indianapolis West - Full Time

Enterprise Mobility Inc

Indianapolis, IN

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

94th of 142 rated vehicle equipment hire


Job description

Overview

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Automotive Detailer. This position starts at $15 / hour and is located at 5110 Lafayette Rd. Indianapolis, IN 46254.

We offer a robust Benefits Package including, but not limited to:

  • Paid time off

  • Consistent full time 40 hour per week schedule

  • Employee discount

  • Retirement savings plan including 401k with matching profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development

The schedule available is:

  • Sunday: 11:00am-3:00pm

  • Monday: 7:00am-5:00pm

  • Tuesday: OFF

  • Wednesday: 7:00am-5:00pm

  • Thursday: 7:00am-5:00pm

  • Friday: 7:00am-5:00pm

  • Saturday: OFF

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols

  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.

  • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.

  • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage

  • Fuel and stage vehicle

  • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary

  • Maintains a clean and orderly work area and report any unsafe or hazardous conditions

  • Operate tools such as carpet shampoo machines or air purifiers to eliminate stains, pet hair, and odors

  • Assists customers when needed. May transport customers to and from the branches

  • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations

  • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting

  • Maintain a regular and reliable level of attendance and punctuality

  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 2 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.


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