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Ace Rent A Car information

What qualifications do I need to rent a car?

To rent a car, applicants typically need a valid driver's license, meet minimum age requirements (usually 21 or 25), and have a clean driving record. Some companies may require a credit card for deposit and may check credit history or driving history during the application process.

How much do you make working at a car rental place?

Employees at car rental companies, including roles like customer service agents and rental agents, typically earn between $10 and $15 per hour, with some positions paying higher based on experience and location. Salaries can vary depending on the specific company, geographic area, and whether the role is full-time or part-time.

What are some common challenges faced by customer service agents at Ace Rent A Car, and how can these be managed effectively?

Customer service agents at Ace Rent A Car often encounter challenges such as managing high customer volumes during peak travel periods, handling difficult customer situations, and navigating booking or vehicle availability issues. To manage these effectively, agents are trained to stay organized, communicate clearly, and remain calm under pressure. Leveraging support from teammates and using company systems efficiently also helps to resolve issues quickly and maintain customer satisfaction. Continuous training and feedback from supervisors further support agents in overcoming these challenges.

Is Ace Rent a Car a good company?

Ace Rent A Car is primarily a vehicle rental company rather than a traditional employer. If considering employment, reviews suggest that work environment and management quality can vary by location, and employees may need to handle customer service and vehicle maintenance tasks. It is advisable to research specific locations and review employee feedback for a clearer understanding of the company's work conditions.

What is Ace Rent A Car?

Ace Rent A Car is an international car rental company that provides a variety of vehicles for short-term and long-term rental needs. Founded in 1966, Ace operates through a network of independently owned and operated locations around the world. The company offers competitive pricing, a wide selection of vehicles, and loyalty rewards programs. Customers can book vehicles online or at physical locations, making it a convenient choice for travelers and local renters alike.

What is the difference between Ace Rent A Car vs Car Rental Agent?

AspectAce Rent A CarCar Rental Agent
Required CredentialsDriver's license, customer service skillsDriver's license, customer service skills
Work EnvironmentRental locations, customer-facingRental counters, customer service desks
Industry UsageCar rental companies, travel industryRental companies, travel agencies

Both roles involve customer service and require a valid driver's license. Ace Rent A Car is a specific car rental company, while a Car Rental Agent is a job title for employees working at rental locations. The main difference is that Ace Rent A Car is a brand, whereas Car Rental Agent describes a position within various rental companies. Understanding this distinction helps job seekers target the right opportunities within the car rental industry.

What are the key skills and qualifications needed to thrive as a Car Rental Agent at Ace Rent A Car, and why are they important?

To thrive as a Car Rental Agent at Ace Rent A Car, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient transactions, and smooth daily operations in a fast-paced rental environment.

What is the best car rental company to work with?

For a job at Ace Rent A Car, the company is known for providing a supportive work environment, flexible schedules, and opportunities for advancement. Employees typically need good customer service skills and a valid driver's license, with some positions requiring a clean driving record. The best company for an individual depends on personal career goals and preferences within the rental industry.
What are popular job titles related to Ace Rent A Car jobs in Minnesota? For Ace Rent A Car jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Ace Rent A Car jobs in Minnesota look for? The top searched job categories for Ace Rent A Car jobs in Minnesota are:
What cities in Minnesota are hiring for Ace Rent A Car jobs? Cities in Minnesota with the most Ace Rent A Car job openings:
Ace Rent A Car jobs near you
Infographic showing various Ace Rent A Car job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

ACE Minneapolis Shuttle Driver

Walser Automotive Group

Minneapolis, MN • On-site

$16.37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company committed to excellence, efficiency, and outstanding customer care.
Compensation: $16.37/hr
What You'll Do:
  • Greet and assist customers
  • Direct customers to proper area
  • Handle customer's luggage to and from shuttle
  • Refuel and check levels of oil and all fluids, as assigned
  • Maintain neat, clean and organize work area, which includes shuttle van
  • Insure sufficient supplies available
  • Report unsafe equipment
  • Report accidents and record body damage
  • Secure vehicle and keys
  • Adhere to daily game plan and supervisor instructions
  • Follow any training programs
  • Obey all state traffic and safely laws
  • Assist with detail duties as needed
  • Embrace and exhibit CORE values
  • All other duties, tasks and/or projects as assigned
  • Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:
  • Must be at least 18 years of age
  • High School diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience
  • Strong interpersonal and telephone skills to work effectively with co-workers and external agencies
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram for. Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to lift at least 50 pounds frequently and at least 100 pounds occasionally, at least 150 pounds when assisted by another employee
  • Must be able to work a flexible schedule including day, evening, and weekend hours
  • Must have a valid driver's license with an acceptable driving record

What's In It For You?
  • Paid Time Off (PTO) - Take time to relax, spend with family, or enjoy personal time away
  • Career Growth & Opportunity for Advancement
    We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
  • Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
  • Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
  • Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
  • Employee Discounts: Enjoy exclusive employee discounts across products and services.
  • Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
  • Community Involvement
    Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
  • Employee Assistance Program (EAP) - Support for personal and professional challenges
  • Referral Program - Earn referral bonuses for referring talented candidates

Apply today and help drive operational excellence at Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Apply