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Acd Technician Jobs (NOW HIRING)

$70K - $98K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to ... Work closely with Test Technicians to test all aspects and features of products Knowledge and ...

Test Engineer II

Santa Ana, CA · On-site

$70K - $98K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to ... Work closely with Test Technicians to test all aspects and features of products Knowledge and ...

$70K - $98K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to ... Work closely with Test Technicians to test all aspects and features of products Knowledge and ...

Associate Care Director

Fremont, CA · On-site

$23 - $28/hr

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

... ACD lines. · Performs outbound calls as assigned. · Documents contacts and follow ups in system ... Qualifications of the Technician Support Representative: · High School Diploma or GED · Prior ...

Associate Care Director

Fremont, CA · On-site

$23 - $28/hr

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

The Associate Care Director (ACD) is an integral member of the health care team. Under the general ... Technician with nurse delegation in Senior Living * Commitment to high quality standards for ...

Showing results 21-40

Acd Technician information

See salary details

$11

$21

$31

How much do acd technician jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for acd technician in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is an ACD technician?

ACD Technicians, or Automatic Call Distributor Technicians, are professionals responsible for installing, maintaining, and troubleshooting ACD systems used in call centers and customer service environments. These systems route incoming calls to the appropriate agents or departments based on predefined criteria. ACD Technicians ensure that the technology operates smoothly, update configurations as needed, and resolve any technical issues that may arise to maintain optimal communication flow. Their work is essential for efficient customer service operations.

What skills and qualifications are needed to thrive as an ACD technician?

To thrive as an ACD Technician, you need a solid understanding of telecommunications systems, troubleshooting, and electronics, typically supported by relevant technical certifications or an associate degree. Familiarity with Automatic Call Distributor (ACD) systems, networking tools, and diagnostic software is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help technicians efficiently resolve issues and collaborate with team members. These skills are essential to ensure reliable call center operations and minimize downtime, directly impacting customer experience and business productivity.

What are common challenges an ACD technician may encounter when maintaining automatic call distribution systems?

A common challenge for ACD Technicians is troubleshooting complex routing issues that may disrupt call flow or negatively impact customer service. Technicians often work under time pressure to quickly identify and resolve hardware or software faults, which may involve collaborating with network engineers and support teams. Additionally, ACD Technicians must stay current with evolving telephony technologies and system updates to maintain optimal system performance and security. Adaptability and strong problem-solving skills are key to overcoming these challenges and ensuring seamless operations.

What is the difference between Acd Technician vs Network Technician?

AspectAcd TechnicianNetwork Technician
CertificationsCCNA, ACD-specific trainingCCNA, Network+
Work EnvironmentCall centers, customer service systemsIT departments, networking infrastructure
Industry UsageTelecommunications, customer supportIT, telecommunications, enterprise networks

While both Acd Technicians and Network Technicians work within telecommunications and IT environments, Acd Technicians focus on installing and maintaining Automated Call Distribution systems used in call centers. Network Technicians primarily handle network infrastructure, including routers, switches, and network security. The roles overlap in certifications and industry usage, but their core responsibilities differ based on the systems they support.

What states have the most Acd Technician jobs?

States with the most job openings for Acd Technician jobs include:

What are popular job titles related to Acd Technician jobs?

For Acd Technician jobs, the most frequently searched job titles are:

$70K - $98K/yr

Other

Posted 7 days ago


Job description

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5 B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as – 420 degrees Fahrenheit, the boiling point of Liquid hydrogen. For over 50 years, Nikkiso ACD has specialized in centrifugal and reciprocating pumps as well as turbines for air separation. Nikkiso ACD has the most diversified product line in the industry covering nearly every application requiring pumps or turboexpanders.

This position is based at Nikkiso ACD, LLC, located in Santa Ana, CA.

Job Overview

The Test Engineer provides technical problem resolution and supports product testing services. The Test Engineer redesigns, improves the product line and develops new technologies. The Test Engineer oversees the product specification & design and also supports technical product testing.

Responsibilities
  • Design product tests and analysis
  • Ensure that product meets quality standards
  • Measure and record relevant factors
  • Work closely with Test Technicians to test all aspects and features of products

Knowledge and Critical Skills/Expertise:

  • Direct industry knowledge of cryogenic pumps
  • Prior experience as a Test Engineer or similar
  • Experience working with inferential statistics
  • Familiarity with industry safety requirements
  • Experience working with or around high voltage and/or high current test systems
  • Knowledge of power analog and power distribution systems
  • Ability to generate test development schedules and execute to those schedules in support of product development programs
  • Effective communication and organization skills to coordinate efforts between various departments including Design, Quality, Manufacturing
Qualifications
  • Bachelor’s degree in Engineering or related field is required
  • Equivalent combination of education, training and experience may be considered
  • Experience with SolidWorks or similar
  • 5+ years’ experience in an industry similar environment

Work Environmental and Physical Demands:

  • In order to perform the duties of this job, the employee may be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls
  • Overtime may be necessary as the work load's dictates. This may include week days, weekends, nights and/or holidays
  • Job will generally be performed in an office environment, but may require travel to a Client's office, production facility or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above.

The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills and abilities required to perform the essential duties and responsibilities of the job, may be accepted.

Salary: $70,843 - $98,103 annually (based on experience)

EEOC Statement

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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