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Accounts Resolution Specialist Jobs (NOW HIRING)

AIR Communities

Account Resolution Specialist

Denver, CO · On-site

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located ... accounts. * You'll follow up with customers on established payment plans and document collection ...

AIR Communities

Account Resolution Specialist

Denver, CO · On-site

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart ... accounts. * You'll follow up with customers on established payment plans and document collection ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart ... accounts. * You'll follow up with customers on established payment plans and document collection ...

Essex Property Trust, Inc.

$24.50 - $29.09/hr

Responsibilities of the Account Resolution Specialist include jobs following in compliance with all the company policies and processes. This position is available at our Woodland Hills or Irvine ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located ... accounts. * You'll follow up with customers on established payment plans and document collection ...

Palmetto Infusion

Account Resolution Specialist

Birmingham, AL · On-site

$12.50 - $17.25/hr

... accounts by resolving disputed and denied claims. The Account Resolution Specialist will also ... ensure accurate payments are made in conjunction with payer contracts. Schedule: Monday - Friday; 8 ...

Hearst Newspapers

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical ... Experience with de-escalation techniques and turning dissatisfied customers into retained accounts

Hearst Newspapers

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical ... Experience with de-escalation techniques and turning dissatisfied customers into retained accounts

Hearst

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical ... Experience with de-escalation techniques and turning dissatisfied customers into retained accounts

Hearst Newspapers

Account Resolution Specialist

Troy, MI · On-site

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical ... Experience with de-escalation techniques and turning dissatisfied customers into retained accounts

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

We're looking for an experienced commercial collections professional to focus on the special handling accounts in our past-due portfolio. As our Account Resolution Specialist, you'll be the dedicated ...

Hearst

Account Resolution Specialist

Troy, MI · On-site

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical ... Experience with de-escalation techniques and turning dissatisfied customers into retained accounts

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Accounts Resolution Specialist information

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How much do accounts resolution specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for accounts resolution specialist in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does an accounts resolution specialist do?

An Accounts Resolution Specialist is responsible for reviewing, analyzing, and resolving discrepancies or issues with customer accounts. They often communicate with clients, internal departments, and sometimes third-party agencies to reconcile outstanding balances, clarify billing concerns, and ensure accurate account records. Their goal is to resolve account disputes efficiently while maintaining positive relationships with customers and upholding company policies.

What are the key skills and qualifications needed to thrive as an accounts resolution specialist, and why are they important?

To thrive as an Accounts Resolution Specialist, you need a solid understanding of accounting principles, attention to detail, and experience with account reconciliation, often supported by a degree in finance or accounting. Familiarity with financial software like QuickBooks, SAP, or Oracle, and sometimes certification in accounts receivable or collections, is commonly required. Strong problem-solving, negotiation, and communication skills help in resolving discrepancies and maintaining positive client relationships. These abilities are crucial for ensuring accurate financial records, minimizing outstanding debts, and supporting overall business financial health.

What are some common challenges accounts resolution specialists face when working with clients to resolve outstanding balances?

Accounts Resolution Specialists often encounter challenges such as unresponsive clients, disputes over charges, and incomplete account information. Navigating these situations requires strong communication skills, patience, and attention to detail. Specialists typically collaborate with internal departments like billing and customer service to gather necessary documentation and ensure accurate resolutions. Overcoming these challenges can be rewarding, as it helps maintain healthy client relationships and improves the organization's cash flow.

What is the difference between Accounts Resolution Specialist vs Accounts Payable Specialist?

AspectAccounts Resolution SpecialistAccounts Payable Specialist
Primary FocusResolving customer account issues, disputes, and billing discrepanciesProcessing and managing company bills, vendor payments, and invoice reconciliation
Required SkillsCustomer service, dispute resolution, account analysisInvoice processing, data entry, financial accuracy
Work EnvironmentFinance or collections departments, often in customer service rolesFinance or accounting departments, handling vendor relations
CertificationsGenerally not required, but relevant certifications like CPA or accounting courses can helpTypically not required, but familiarity with accounting software is beneficial

While both roles involve financial tasks, the Accounts Resolution Specialist focuses on resolving customer account issues and disputes, whereas the Accounts Payable Specialist manages company bills and vendor payments. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What cities are hiring for Accounts Resolution Specialist jobs?

Cities with the most Accounts Resolution Specialist job openings:

What are popular job titles related to Accounts Resolution Specialist jobs?

For Accounts Resolution Specialist jobs, the most frequently searched job titles are:

Accounts Resolution Specialist jobs near you

Account Resolution Specialist

Denver, CO • On-site

AIR Communities
Real Estate • 501 - 1,000 employees
Learn more about AIR Communitiesexternal

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Company Description
AIR Communities is headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
Where You Will Work
Our corporate office is located in the Denver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.
AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.
Job Description
The entry level Account Resolution Specialists is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to contact account holders and collect outstanding payments.
A bit more about what you'll do...
  • You will strike a balance between professionalism and ensuring timely payments.
  • You have excellent communication and negotiation skills, as well as an ability to work independently.
  • You'll contact delinquent account holders by telephone or in writing and request payment to bring the account current.
  • You'll prepare late notices, process legal filings, collect rental payments, review warrants of restitution, conduct evictions, and establish alternative payment plans or other processes for payment of delinquent accounts.
  • You'll follow up with customers on established payment plans and document collection activities. You may recommend charge-offs.

Qualifications
  • Computer literacy, and ability to learn new systems.
  • Capacity to utilize a variety of office equipment.
  • Good communication skills, both verbally and in writing.
  • Ability to maintain professionalism and composure during challenging conversations.
  • Ability to retain patience and manage stress.
  • Skilled in negotiation.

Additional Information
What We Offer
AIR offers attractive total compensation packages designed to recognize and reward performance including:
  • Expected pay rate of $21-$23/hr base pay plus commission potentials based on collections performance, offering strong additional earning potential. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 401(k) plan with employer matching contribution up to 6%.
  • Paid time off including vacation, sick time, and 14 holidays.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know
Application Deadline: The initial deadline for applications is 8/6/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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