ZipRecruiter

Log In

1

Accounts Resolution Specialist Jobs (NOW HIRING)

Winterset Law Group

Account Resolution Specialist

Powell, OH · On-site

$11 - $20/hr (+ commission)

Account Resolution Specialist Winterset Law Group - Powell, Ohio About Us Winterset Law Group is a ... What You Will Do * Speak with individuals by phone regarding outstanding accounts. * Listen ...

Winterset Law Group

Account Resolution Specialist

Powell, OH · On-site

$11 - $20/hr (+ commission)

Account Resolution Specialist Winterset Law Group - Powell, Ohio About Us Winterset Law Group is a ... What You Will Do * Speak with individuals by phone regarding outstanding accounts. * Listen ...

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Account Resolution Specialist *This position is hybrid remote and will require work onsite at our ... accounts of consumer loans, credit cards, and other loans. Your skills will include working in a ...

Src

Account Resolution Specialist

Dallas, TX · Hybrid

$14.25 - $19.75/hr

Account Resolution Specialist Location: Dallas - Hospital Additional Posting Details: Monday ... Review all assigned accounts to ensure that charges and other relevant information are correct and ...

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Account Resolution Specialist *This position is hybrid remote and will require work onsite at our ... accounts of consumer loans, credit cards, and other loans. Your skills will include working in a ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart ... accounts. * You'll follow up with customers on established payment plans and document collection ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located ... accounts. * You'll follow up with customers on established payment plans and document collection ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsAccounts Resolution Specialist Jobs

Accounts Resolution Specialist information

See salary details

$12

$17

$24

How much do accounts resolution specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for accounts resolution specialist in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does an accounts resolution specialist do?

An Accounts Resolution Specialist is responsible for reviewing, analyzing, and resolving discrepancies or issues with customer accounts. They often communicate with clients, internal departments, and sometimes third-party agencies to reconcile outstanding balances, clarify billing concerns, and ensure accurate account records. Their goal is to resolve account disputes efficiently while maintaining positive relationships with customers and upholding company policies.

What are the key skills and qualifications needed to thrive as an accounts resolution specialist, and why are they important?

To thrive as an Accounts Resolution Specialist, you need a solid understanding of accounting principles, attention to detail, and experience with account reconciliation, often supported by a degree in finance or accounting. Familiarity with financial software like QuickBooks, SAP, or Oracle, and sometimes certification in accounts receivable or collections, is commonly required. Strong problem-solving, negotiation, and communication skills help in resolving discrepancies and maintaining positive client relationships. These abilities are crucial for ensuring accurate financial records, minimizing outstanding debts, and supporting overall business financial health.

What are some common challenges accounts resolution specialists face when working with clients to resolve outstanding balances?

Accounts Resolution Specialists often encounter challenges such as unresponsive clients, disputes over charges, and incomplete account information. Navigating these situations requires strong communication skills, patience, and attention to detail. Specialists typically collaborate with internal departments like billing and customer service to gather necessary documentation and ensure accurate resolutions. Overcoming these challenges can be rewarding, as it helps maintain healthy client relationships and improves the organization's cash flow.

What is the difference between Accounts Resolution Specialist vs Accounts Payable Specialist?

AspectAccounts Resolution SpecialistAccounts Payable Specialist
Primary FocusResolving customer account issues, disputes, and billing discrepanciesProcessing and managing company bills, vendor payments, and invoice reconciliation
Required SkillsCustomer service, dispute resolution, account analysisInvoice processing, data entry, financial accuracy
Work EnvironmentFinance or collections departments, often in customer service rolesFinance or accounting departments, handling vendor relations
CertificationsGenerally not required, but relevant certifications like CPA or accounting courses can helpTypically not required, but familiarity with accounting software is beneficial

While both roles involve financial tasks, the Accounts Resolution Specialist focuses on resolving customer account issues and disputes, whereas the Accounts Payable Specialist manages company bills and vendor payments. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What cities are hiring for Accounts Resolution Specialist jobs?

Cities with the most Accounts Resolution Specialist job openings:

What are popular job titles related to Accounts Resolution Specialist jobs?

For Accounts Resolution Specialist jobs, the most frequently searched job titles are:

Accounts Resolution Specialist jobs near you

Accounts Resolution Specialist II

Radnor, PA • On-site

Pennsylvania Medicine
See more jobs at Pennsylvania Medicineexternal

$13.25 - $18/hr

Full-time

Posted 28 days ago

Key responsibilities

  • Investigate and follow up on claim edits, work denials, and underpayments by insurance carriers regarding open balances.

  • Act as a subject matter expert for escalated issues, providing insight on denial trends and root causes to prevent future denials.

  • Research patient accounts within the claim edit and follow-up work queues, and perform accurate and timely write-offs according to policy guidelines.

Penn Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Department: Oral Surgery
Location: Radnor, PA
Hours: Full-Time
Summary:
  • The Accounts Resolution Specialist II reports to the Supervisor of Billing; this individual specializes in the resolution of patient accounts transferred from the PBO. This position will investigate and follow up on claim edits and work denials and underpayments by insurance carriers regarding open balance to obtain payment. Act as a subject matter expert escalated issues and provide insight on identified denial trends or root cause of denials to mitigate future denials, expedite the reprocessing of claims and maximize opportunities to enhance front end claim edits to facilitate a first pass resolution. They may assist with training and mentoring other staff members according to the organization's training program.

Responsibilities:
  • Serves as first point of contact for addressing more complex account issues, patient concerns, and billing and insurance questions
  • Utilize and work the self-pay report, denials report, and AR report
  • Responsible for patient account research in relation to working accounts within the claim edit work queue and follow-up work queue
  • Identify untimely accounts and performs accurate and timely write offs adhering to policy guidelines
  • Responsible for maintaining the highest level of billing standards following current guidelines from Medicare, Medicaid, and other insurance entities
  • Meets or exceeds established performance targets (productivity and quality) established by the Supervisor of Billing
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • 5+ years' work experience in Patient Access, Revenue Cycle, or Patient Accounting/Billing (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

What Penn Medicine employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply