... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
New
Quick apply
... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
New
... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
... accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade ... As collections execution integrates into vertically aligned Customer Experience (CX) teams, this ...
Director of Patient Financial Services
Wichita, KS · On-site
$85 - $120/hr
Direct, supervise, and evaluate all Business Office operations, includingpatient registration, insurance verification, charge capture, billing,coding coordination, accounts receivable, collections ...
New
Director of Patient Financial Services
Wichita, KS · On-site
$85 - $120/hr
Direct, supervise, and evaluate all Business Office operations, includingpatient registration, insurance verification, charge capture, billing,coding coordination, accounts receivable, collections ...
New
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Monitor and optimize key revenue cycle performance indicators, including cash collections, days in accounts receivable, denial rates, bad debt, and reimbursement trends. * Analyze financial and ...
Senior Billing Specialist
Wichita, KS · On-site
$60K - $90K/yr
It oversees customer account setup, contract and billing configuration, invoice generation, payment processing, accounts receivable, collections, dispute resolution, reconciliation, and reporting.
Senior Billing Specialist
Wichita, KS · On-site
$60K - $90K/yr
It oversees customer account setup, contract and billing configuration, invoice generation, payment processing, accounts receivable, collections, dispute resolution, reconciliation, and reporting.
$18.50 - $25/hr
... R collections, client account updates, payment verification, billing inquiries, and operational ... Associate's degree * Five (5) years related work experience in an environment dealing with ...
$18.50 - $25/hr
... R collections, client account updates, payment verification, billing inquiries, and operational ... Associate's degree * Five (5) years related work experience in an environment dealing with ...
Billing Specialist II - NIPR
Kansas City, KS · On-site +1
$18.50 - $25/hr
... R collections, client account updates, payment verification, billing inquiries, and operational ... Associate's degree * Five (5) years related work experience in an environment dealing with ...
Billing Specialist II - NIPR
Kansas City, KS · On-site +1
$18.50 - $25/hr
... R collections, client account updates, payment verification, billing inquiries, and operational ... Associate's degree * Five (5) years related work experience in an environment dealing with ...
Part-Time Data Entry Associate
Overland Park, KS · On-site
$15 - $18/hr
... liens for collections when necessary. * Obtains credit approvals and provides support to ... May perform basic accounts payable and accounts receivable duties. Qualifications: * HS diploma, or ...
Part-Time Data Entry Associate
Overland Park, KS · On-site
$15 - $18/hr
... liens for collections when necessary. * Obtains credit approvals and provides support to ... May perform basic accounts payable and accounts receivable duties. Qualifications: * HS diploma, or ...
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries.Training and Development - With the ...
Quick apply
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries.Training and Development - With the ...
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries.Training and Development - With the ...
Quick apply
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries.Training and Development - With the ...
Staff Accountant
Olathe, KS · On-site
$28 - $33/hr
Oversee accounts receivable tasks, including invoice processing, payment tracking, and customer account follow-up. * Manage business-to-business collections by communicating with clients, addressing ...
New
Quick apply
Staff Accountant
Olathe, KS · On-site
$28 - $33/hr
Oversee accounts receivable tasks, including invoice processing, payment tracking, and customer account follow-up. * Manage business-to-business collections by communicating with clients, addressing ...
New
Member Solutions Associate
Wichita, KS · On-site
$20.49 - $30.74/hr
Reviews delinquent accounts to assess the status and determine the root causes of delinquency ... Experience with core banking/collections software, CRM tools, and Microsoft Office * Documenting ...
Member Solutions Associate
Wichita, KS · On-site
$20.49 - $30.74/hr
Reviews delinquent accounts to assess the status and determine the root causes of delinquency ... Experience with core banking/collections software, CRM tools, and Microsoft Office * Documenting ...
Accounting Technician
Lawrence, KS · On-site
$46K/yr
Performing a variety of accounts receivable functions such as preparing daily collections, adjust and post payment, examine and follow-up on claims, reconcile and balance accounts, process refunds ...
Accounting Technician
Lawrence, KS · On-site
$46K/yr
Performing a variety of accounts receivable functions such as preparing daily collections, adjust and post payment, examine and follow-up on claims, reconcile and balance accounts, process refunds ...
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries. * Training and Development - With the ...
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries. * Training and Development - With the ...
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries. * Training and Development - With the ...
Customer Care Supervisor
Wichita, KS · On-site
Commercial A/R Collections - Must regularly coordinate A/R collection activity, keeping receivable balances to target levels and handle billing inquiries. * Training and Development - With the ...
Recommends and/or approves decisions regarding adjustments to customer accounts, and referral of ... Manages delinquent customer receivables, negotiates special customer payment plans and participates ...
Recommends and/or approves decisions regarding adjustments to customer accounts, and referral of ... Manages delinquent customer receivables, negotiates special customer payment plans and participates ...
Regional Controller, Public Sector Accounting (Onsite, Overland Park, KS)
Overland Park, KS · On-site
Accounts Receivable & Cash Collections - 25% * Monitor customer accounts to ensure timely payment ... We celebrate diversity and are committed to creating an inclusive environment for all associates.
Regional Controller, Public Sector Accounting (Onsite, Overland Park, KS)
Overland Park, KS · On-site
Accounts Receivable & Cash Collections - 25% * Monitor customer accounts to ensure timely payment ... We celebrate diversity and are committed to creating an inclusive environment for all associates.
Accounts Receivable Collections Associate information
What are the key skills and qualifications needed to thrive as an accounts receivable collections associate?
What is the difference between Accounts Receivable Collections Associate vs Accounts Payable Clerk?
| Aspect | Accounts Receivable Collections Associate | Accounts Payable Clerk |
|---|---|---|
| Primary Responsibility | Collect outstanding customer payments and manage receivables | Process and verify outgoing payments to vendors |
| Required Skills | Communication, negotiation, attention to detail | Data entry, organization, vendor management |
| Work Environment | Finance or accounting department, often in collections or credit teams | Finance or accounting department, focusing on payables |
| Common Certifications | Basic accounting knowledge, sometimes credit or collections certifications | Basic accounting knowledge, AP certifications optional |
The Accounts Receivable Collections Associate focuses on collecting payments from customers, while the Accounts Payable Clerk manages outgoing payments to vendors. Both roles require strong organizational skills and basic accounting knowledge, but their primary functions differ in managing incoming versus outgoing funds.
What are some common challenges faced by accounts receivable collections associates, and how can they be effectively managed?
What does an accounts receivable collections associate do?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Director, Receivables Strategy & Performance owns the strategy, standards, and performance discipline of receivables across TreviPay's full client portfolio within the Global Operations Center of Excellence. As collections execution integrates into vertically aligned Customer Experience (CX) teams, this role keeps the receivables discipline unified and high-performing - setting the direction for how TreviPay collects (segmentation and treatment strategy, escalation playbooks, performance standards, and tooling), developed in close partnership with Credit & Risk and informed by portfolio behavior scoring and risk analytics, while CX leaders own day-to-day execution and the client relationship and Credit & Risk owns credit policy, risk appetite, and exposure limits. Reporting to the VP, Operational Excellence, the Director leads through influence rather than direct ownership of the collectors, is accountable for holding and improving AR performance as it integrates into the verticals, and directly leads the consolidated Cash Management and Arbitration/Disputes functions that together form TreviPay's receivables disciplines.
Duties and Responsibilities (List in order of time spent.)
- Own the receivables performance standard across TreviPay's full client portfolio - defining how TreviPay collects and keeping the discipline unified and high-performing as collections execution integrates into the vertically aligned Customer Experience (CX) teams.
- Set the collections segmentation and treatment strategy, dunning cadences, and escalation playbooks that drive portfolio health across every client vertical - developed in partnership with Credit & Risk and informed by portfolio behavior scoring and risk analytics.
- Own the collections and write-off treatment standards and operational exposure management across the book of business, set within - and aligned to - the credit policy, risk appetite, and exposure limits owned by Credit & Risk.
- Partner with Credit & Risk to translate portfolio behavior scoring and risk analytics into collections prioritization, treatment, and escalation standards - jointly defining how risk signals shape who is contacted and when, while account-level judgment and the client relationship remain with CX.
- Set DSO, past-due %, and aging-bucket targets; own portfolio forecasting and performance management against those targets.
- Define collections tooling, automation, and process standards, championing technology that reduces manual effort and scales collections capability.
- Establish reporting standards and maintain a single, comparable view of portfolio health available to leadership at all times.
- Partner closely with CX leaders who own day-to-day collections execution and the client relationship, driving adoption of the standard through influence rather than direct authority over collectors.
- Hold and improve collections performance - DSO, past-due %, and write-off rate - as AR responsibility distributes into the verticals.
- Serve as the single owner of the receivables discipline standard, preventing vertical drift and preserving consistency in treatment, escalation, and exposure-management practices across all client verticals.
- Lead the consolidated Cash Management and Arbitration/Disputes functions - both reporting into this role - aligning them with collections into a coherent set of receivables disciplines.
- Directly lead and develop the Cash Management and Arbitration/Disputes leaders, providing strategic direction, performance oversight, and leadership development.
- Provide leadership-level visibility into receivables performance, surfacing portfolio risks, trends, and opportunities on a defined cadence.
- Partner with peer COE discipline leads to ensure receivables standards integrate cleanly into the Center of Excellence operating and shared-service model.
- Coordinate cross-functionally with Finance, Product, Technology, and CX leadership to align receivables strategy with broader organizational priorities.
- Lead and contribute to client Quarterly Business Reviews (QBRs) with portfolio-health, exposure, and collections-performance insights where relevant.
- Own talent strategy for the receivables disciplines: recruitment, retention, succession planning, and capability development.
Qualifications
Receivables Strategy Competencies
- Collections & Treatment Strategy Design
- Collections Risk & Exposure Management (with Credit & Risk)
- DSO / Past-Due / Write-Off Management
- Portfolio Health Analytics & Forecasting
Leadership & Influence Competencies
- Influence Without Authority
- Cross-Functional Standard-Setting
- People Development & Leadership Growth
- Executive Presence & Communication
Analytical & Technical Competencies
- Data Analysis & Quantitative Reasoning
- Collections Tooling & Automation Strategy
- BI & Reporting Platform Proficiency
- Process Standardization & Governance
Behavioral Competencies
- Cross-Regional Collaboration (Multi-Site / Follow-the-Sun)
- Stakeholder Engagement & Relationship Building
- Adaptability & Growth Mindset
Requirements
- 8+ years of progressive leadership experience, with demonstrated experience setting collections/receivables strategy across a multi-client or portfolio book of business.
- Deep command of AR portfolio management, exposure control, and the levers behind DSO, past-due, and write-offs.
- Proven ability to drive standards and results through influence, without direct authority over the teams executing the work, supported by strong analytical and reporting capability.
- B2B payments or transactions industry background preferred.
- Exposure to a Center of Excellence or similar shared-service governance model preferred.
- Bachelor's degree or equivalent work experience required.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Why you will love working at TreviPay
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
At TreviPay we believe:
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer's day just a little bit better
- work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
About TreviPay
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Overland Park, KS, US
Year founded
1980