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Account Manager Jobs in Kitchener, ON (NOW HIRING)

Encircle

Account Manager

Kitchener, ON · On-site +1

CA$78K - CA$90K/yr

Account Manager Remote (Canada) | Hybrid Available - Kitchener, ON Reports to: Director, Customer Success Salary Range (base pay): $78,000 - $90,000 About Encircle Encircle is leading the $1.6 ...

Quadbridge

Account Manager

Kitchener, ON · On-site

Account Manager Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading ...

Quadbridge

Account Manager

Kitchener, ON

Account Manager Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading ...

Munchkin

Account Manager

Milton, ON · On-site

What You'll Do Reporting directly to the Canada Sales Director, the Account Manager will drive growth with our Tier 2, Specialty, and Independent accounts across Canada while expanding this portfolio ...

Dynamic Connections

Account Manager

Burlington, ON

As an Account Manager, you'll join a large operations team who provide dedicated support to our portfolio of customers. Day to day, you will be responsible for tracking shipments for customers ...

ICONIX Waterworks

Account Manager

Milton, ON

CA$85K/yr

The Deschenes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our ...

ICONIX Waterworks

Account Manager

Milton, ON · On-site

CA$85K/yr

The Deschênes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our ...

Tri-Mach Group Inc.

Sales Account Manager

Elmira, ON

The Sales Account Manager is responsible for the management of sales and relationships with new and existing customers. We are looking to add someone to our team who is a lateral thinker, excellent ...

Tri-Mach Group Inc.

Sales Account Manager

Elmira, ON · On-site

The Sales Account Manager is responsible for the management of sales and relationships with new and existing customers. We are looking to add someone to our team who is a lateral thinker, excellent ...

Asmodee

Key Account Manager

Brantford, ON · Hybrid

Job Summary The Key Account Manager is responsible for the effective development and implementation of customer business plans for their assigned accounts. Reporting to the Mass Market Sales Manager ...

ATS Automation

Key Account Manager, Nuclear

Cambridge, ON

CA$100K - CA$137K/yr

As a Key Account Manager you will leverage existing relationships with all levels in customer organizations incl. senior management, develop new relationships with business unit leaders to understand ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Kitchener, ON

Account Manager information

See Kitchener, ON salary details

$19.6K

$49.6K

$86.3K

How much do account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for account manager in Kitchener, ON is $49,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,386.00 and $56,912.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track client interactions and account performance.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager varies by experience and industry but typically ranges from $50,000 to $80,000 annually. Senior account managers or those in specialized fields can earn over $100,000 with bonuses and commissions. Skills in client relationship management and sales tools can influence earning potential.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty varies depending on the industry, client complexity, and workload, but it often involves multitasking and problem-solving under pressure.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Kitchener, ON?

The most popular types of Account jobs in Kitchener, ON are:

What job categories do people searching Account Manager jobs in Kitchener, ON look for?

The top searched job categories for Account Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Account Manager jobs?

Cities near Kitchener, ON with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% In-person, 18% Hybrid, and 18% Remote job distribution, with an average salary of $49,577 per year, or $23.8 per hour.

Account Manager

Encircle

Kitchener, ON • On-site, Remote

CA$78K - CA$90K/yr

Full-time

Re-posted 15 days ago

Job description

Account Manager

Remote (Canada) | Hybrid Available - Kitchener, ON
Reports to: Director, Customer Success


Salary Range (base pay): $78,000 - $90,000


About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We're a remote-first company with a collaboration hub in downtown Kitchener-and we're growing.


About the Role

Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership to achieve your targets.


Key Responsibilities

  • Oversee all assigned contract renewals to ensure timely and accurate execution
  • Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature
  • Identify opportunities to expand Encircle's footprint as part of the renewal process
  • Identify opportunities to sell new products to our current customers
  • Leverage platform data to run campaigns to create new product pipeline or expansion revenue
  • Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
  • Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don't want to renew, alert us that they're evaluating competing solutions, not interested in new products, etc.
  • Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers
  • Leverage platform data to run campaigns to create new product pipeline
  • Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
  • And, of course, crush your quota


What You Bring

  • Self starter with a knack for problem solving
  • 2+ years experience in a customer-facing role such as an account executive or account manager
  • Previous B2B SaaS experience
  • YOY success exceeding quota targets
  • Can tackle objections with ease and close deals!
  • Ability to handle multiple priorities and managing customer expectations
  • Excellent planning, organizational, and time management skills
  • Good communication skills (verbal and written) with customers and internal stakeholders
  • Experience with software tools like Salesforce, Churn Zero, G-Suite, etc


Why Encircle?

We VALUE our people:

  • Balance: Flexible hours, self-managed vacation, and trust to manage your time
  • Remote-first: Work where you're most productive-with access to our collaboration hub in Kitchener
  • Growth-oriented: We support your learning and career development
  • Well-being: We care about the full human-inside and outside of work


Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

Apply