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Account Manager Ii Jobs (NOW HIRING)

Paylocity

Account Manager II

Schaumburg, IL · On-site

The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and ...

Paylocity

Account Manager II

Pittsford, NY · On-site

The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and ...

Weichert, Realtors

Account Manager II

Morris Plains, NJ · On-site

$55K - $65K/yr

The Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines ...

PIP Global

Account Manager II

Salt Lake City, UT · On-site

Account Manager II Location: This role is 100% remote with up to 75% travel. Sales Territory: This role will oversee 7 states including Colorado, Wyoming, Montana, Utah, Washington, Oregon, and Idaho.

Weichert Companies

Account Manager II

Morris Plains, NJ · On-site

$55K - $65K/yr

The Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines ...

Meltwater

Account Manager II

New York, NY · On-site +1

$119K - $159K/yr

Are you an attentive Account Manager II with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing ...

BCD Travel

Global Account Manager II

Atlanta, GA · On-site

$95K - $135K/yr

Global Account Manager II Date: Jun 18, 2026 Location: US, Virtual, NOAM #job-location.job-location-inline { display: inline; } We work with some of the biggest names in the Media & Entertainment ...

BCD Travel

Global Account Manager II

Atlanta, GA · On-site

$89K - $115K/yr

Global Account Manager II Date: Jun 30, 2026 Location: US, Virtual, NOAM #job-location.job-location-inline { display: inline; } Start your journey with BCD: Grow, connect, collaborate and celebrate ...

Elevance Health

CarelonRx Account Manager II

Denver, CO · On-site

$81K - $122K/yr

CarelonRx Account Manager II CarelonRx Account Manager II Location: This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as ...

Elevance Health

CarelonRx Account Manager II

Houston, TX · On-site

$81K - $122K/yr

CarelonRx Account Manager II CarelonRx Account Manager II Location: This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as ...

Elevance Health

CarelonRx Account Manager II

Mason, OH

$81K - $122K/yr

CarelonRx Account Manager II CarelonRx Account Manager II Location: This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as ...

Direct Edge Empco LLC

Account Manager II

Arlington, TX · On-site

Job Summary As an Account Manager II at Direct Edge, your role is to foster and maintain positive client relationships through various communication channels, demonstrating exceptional written and ...

Corvel

Account Manager II

Liverpool, NY · Remote

$70K - $116K/yr

The Account Manager is responsible for interacting with customers on an executive level and acting ... For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level ...

BCD Travel

Global Account Manager II

$95K - $135K/yr

Global Account Manager II, Media & Entertainment (Remote) Full time, United States, East Coast Preferred In this role, you will be responsible for managing all aspects of a Media & Entertainment ...

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All JobsAccount Manager Ii Jobs

Account Manager Ii information

See salary details

$29.5K

$65.8K

$106K

How much do account manager ii jobs pay per year?

As of Jul 5, 2026, the average yearly pay for account manager ii in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does an Account Manager II typically collaborate with other departments to meet client needs?

As an Account Manager II, you’ll regularly work with teams such as sales, marketing, product development, and customer support to ensure client satisfaction and project success. You’ll act as the main point of contact for clients, relaying their feedback and requirements to internal teams and coordinating resources to address any issues or opportunities. Effective cross-functional communication and project management skills are essential, as you’ll often lead meetings, monitor progress, and ensure all stakeholders are aligned. This collaborative environment helps deliver tailored solutions and strengthens long-term client relationships.

What does an Account Manager II do?

An Account Manager II is responsible for managing and growing relationships with existing clients, ensuring their needs are met, and identifying new business opportunities. They often serve as the primary point of contact between the client and the company, coordinating with internal teams to deliver solutions that align with client goals. In addition to maintaining client satisfaction, they may also handle contract renewals, upsell services, and resolve any issues that arise. Typically, the 'II' designation indicates a more experienced or senior-level account manager who can manage larger or more complex accounts.

What is the difference between Account Manager Ii vs Account Executive?

AspectAccount Manager IiAccount Executive
Required CredentialsTypically requires a bachelor's degree, relevant industry certifications, and experience in account managementUsually requires a bachelor's degree, sales certifications, and experience in client acquisition
Work EnvironmentClient-facing, ongoing account support, relationship managementSales-focused, prospecting new clients, closing deals
Employer & Industry UsageCommon in B2B services, technology, and marketing firmsPrevalent in sales-driven industries like advertising, software, and telecommunications

While both roles involve client interaction, the Account Manager Ii focuses on maintaining and growing existing accounts, whereas the Account Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Account Manager II, and why are they important?

To thrive as an Account Manager II, you need strong relationship management, sales acumen, and a relevant degree such as in business or marketing. Familiarity with CRM software, data analysis tools, and sales tracking systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in managing client expectations and resolving issues. These skills ensure client satisfaction, drive revenue growth, and foster long-term business partnerships.
More about Account Manager Ii jobs
What cities are hiring for Account Manager Ii jobs? Cities with the most Account Manager Ii job openings:
What are the most commonly searched types of Account Ii jobs? The most popular types of Account Ii jobs are:
What states have the most Account Manager Ii jobs? States with the most job openings for Account Manager Ii jobs include:
What job categories do people searching Account Manager Ii jobs look for? The top searched job categories for Account Manager Ii jobs are:
Account Manager Ii jobs near you
Infographic showing various Account Manager Ii job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager II

Account Manager II

Paylocity

Schaumburg, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Paylocity rating

7.6

Company rating: 7.6 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

154th of 437 rated business services

Job description

Job Type
Full-time
Description
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.
Responsibilities
  • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
  • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
  • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
  • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
  • System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
  • Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations
  • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
  • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
  • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
  • Knowledge & Resourcefulness - Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
  • Optimizing Products - Being the product expert while being current on product releases and mandatory training.

Education and Experience
Required
  • Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
  • Experience in customer service or previous client interfacing role
  • Strong computer skills, including Microsoft Office with proficiency in Excel
  • Strong written communication skills for business correspondence.
  • Strong team player with attention to detail
  • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred
  • Experience in team leadership or support roles - including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
  • Experience in payroll and/or call center environment
  • CPP, FPC, APA, and/or SHRM-CP certified
  • Self-starter with the ability to handle multiple projects at once

Physical Requirements
  • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
  • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $25 - $29 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

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