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Client Account Manager Ii Jobs (NOW HIRING)

PRIMORIS USA

Client Account Manager

Denver, CO · On-site

The Client Account Manager will be responsible for understanding our client's project pipelines and identifying targeted projects to strategically pursue. Once a project opportunity has been targeted ...

Prim

Client Account Manager

Denver, CO · On-site

The Client Account Manager will be responsible for understanding our client's project pipelines and identifying targeted projects to strategically pursue. Once a project opportunity has been targeted ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

CAM, CAM II, Sr. CAM Essential Functions and Qualifications: * Account Management in serving as an extension of a client's team * Presentation skills * Project management skills * Telecom ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

CAM, CAM II, Sr. CAM Essential Functions and Qualifications: * Account Management in serving as an extension of a client's team * Presentation skills * Project management skills * Telecom ...

Opensity Solutions

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

Client Account ManagerSkip to main content#Client Account Manager page is loaded## Client Account ManagerApplyremote type: Hybridlocations: USA-Phoenix-AZtime type: Full timeposted on: Posted ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

CAM, CAM II, Sr. CAM Essential Functions and Qualifications: * Account Management in serving as an extension of a client's team * Presentation skills * Project management skills * Telecom ...

Courser

Client Account Manager

Topeka, KS · On-site

... two years of experience in a client relation, account management, or client success role preferred ... Experience in selling or supporting technology to clients in a business environment preferred.

Courser

Client Account Manager

Savannah, GA · On-site

... two years of experience in a client relation, account management, or client success role preferred ... Experience in selling or supporting technology to clients in a business environment preferred.

BCD Travel

Global Account Manager II

$90K - $122K/yr

This includes client retention, contract negotiation, implementation, and business consolidation ... As a Global Account Manager II, you will * Be responsible for the coordination of all central ...

Transitions Group

Client Account Manager

Topeka, KS · On-site

... two years of experience in a client relation, account management, or client success role preferred ... Experience in selling or supporting technology to clients in a business environment preferred.

Transitions Group

Client Account Manager

Savannah, GA · On-site

... two years of experience in a client relation, account management, or client success role preferred ... Experience in selling or supporting technology to clients in a business environment preferred.

Transitions Group

... two years of experience in a client relation, account management, or client success role preferred ... Experience in selling or supporting technology to clients in a business environment preferred.

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Client Account Manager Ii information

See salary details

$29.5K

$65.8K

$106K

How much do client account manager ii jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client account manager ii in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does a Client Account Manager II do?

A Client Account Manager II is responsible for managing and nurturing relationships with key clients, ensuring their needs are met and their accounts run smoothly. They act as a primary point of contact, addressing client concerns, coordinating with internal teams, and identifying opportunities to expand services. This role often involves analyzing client data, preparing reports, and developing strategies to enhance client satisfaction and retention. The 'II' typically indicates a mid-level position, requiring some experience in account management.

What skills and qualifications are needed to thrive as a Client Account Manager II?

To succeed as a Client Account Manager II, you need expertise in account management, client relations, and a thorough understanding of the company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational skills help build strong client partnerships and manage multiple accounts effectively. These abilities are crucial for maintaining client satisfaction, driving account growth, and ensuring long-term business success.

How does a Client Account Manager II typically collaborate with internal teams to address client needs?

As a Client Account Manager II, you will regularly coordinate with various internal departments such as sales, product, and customer support to ensure client satisfaction. This role often involves organizing cross-functional meetings, relaying client feedback to relevant teams, and overseeing the implementation of solutions tailored to client requirements. Strong communication and project management skills are essential, as you will act as the main liaison between clients and your organization, ensuring smooth collaboration and prompt resolution of issues.

What is the difference between Client Account Manager Ii vs Client Account Manager I?

AspectClient Account Manager IiClient Account Manager I
CredentialsTypically requires a bachelor's degree and some experience in account managementUsually requires a bachelor's degree, often with less experience
Work EnvironmentSupports existing clients, manages accounts, and assists in client retentionAssists with client communication, onboarding, and basic account tasks
Employer & Industry UsageCommon in finance, tech, and consulting firmsWidely used across similar industries for entry-level to mid-level roles

The main difference between Client Account Manager Ii and Client Account Manager I lies in experience level and responsibilities. Client Account Manager Ii typically handles more complex accounts and requires more experience, while Client Account Manager I focuses on foundational tasks and client support. Both roles are essential in maintaining client relationships within various industries.

What cities are hiring for Client Account Manager Ii jobs?

Cities with the most Client Account Manager Ii job openings:

What states have the most Client Account Manager Ii jobs?

States with the most job openings for Client Account Manager Ii jobs include:

What are popular job titles related to Client Account Manager Ii jobs?

For Client Account Manager Ii jobs, the most frequently searched job titles are:

Client Account Manager Ii jobs near you

Call Center Client Account Manager II

Dallas, TX • Remote

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

$55K - $65K/yr

Full-time

Re-posted 28 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking an experienced Call Center Client Account Manager II to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success.

This is a senior-level position requiring proven experience managing contact center client accounts. Experience in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator and confident presenter who excels at building strong professional relationships. You should demonstrate a high level of ownership, strong problem-solving skills, and a results-driven work ethic.

This is a full-time, office-based position with up to 20% travel required. As the primary point of contact between the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, lead strategic planning initiatives, oversee change management, ensure process compliance, and drive high-quality service delivery.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Develop a detailed understanding of client products and services
  • Process design and implementation
  • Client scorecards and business reviews
  • Ongoing continuous improvement
  • Issue identification and resolution
  • Project management of new launches and initiatives
  • Program efficiency and financial performance

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Requires 10+ years of experience
  • Must have the ability to learn customer service software applications
  • Proficient in Microsoft Office Suite products
  • Experience managing complex business process
  • Effective communication skills
  • Problem-solving and analytical ability
  • Ability to multi-task in a fast-paced environment
  • High school diploma or equivalent
  • Minimum 18 years of age
  • Lean Six Sigma, Six Sigma, and project management certification are a plus
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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