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Account Manager Engineer Jobs in Massachusetts (NOW HIRING)

varonis

Account Manager

Boston, MA · On-site

$350K/yr

The Varonis Account Manager will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business justification to the end user, while ensuring that the given annual ...

Varonis

Technical Account Manager

Boston, MA · Remote

Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals * Serve as primary technical contact and augment our support and ...

Nidec Motor

Key Account Manager

Amherst, MA

Work closely with sales, marketing, and engineering in the execution of customer engagement ... account management positions. * Experience in engineering, sales, marketing, or a related field.

Coralogix, inc.

Technical Account Manager

Boston, MA · On-site

$160 - $200/hr

Technical Account Managers** at Coralogix play a vital role in the customer journey, leading the ... Background knowledge of DevOps / Cloud / Observability* Industry knowledge and opinions on ...

OX Security

Enterprise Account Manager

Boston, MA · On-site +1

We're looking for an Enterprise Account Manager to own our existing customer relationships across ... Engineering, Marketing, and Product to maximize customer value, ensure successful renewals, and ...

Teledyne FLIR LLC

Sales Account Manager

Billerica, MA · On-site +1

$96K - $128K/yr

Manage and grow existing accounts through upselling and cross-selling. * Identify and pursue new ... Advantage: Experience selling technical or engineered products and solutions. * Required:

Teledyne

Sales Account Manager

Billerica, MA

$96K - $128K/yr

Manage and grow existing accounts through upselling and cross-selling. * Identify and pursue new ... Advantage: Experience selling technical or engineered products and solutions. * Required:

Black Spectacles

B2C Account Manager

Boston, MA · Remote

$60K - $80K/yr

Partner with sales and engineering to help structure and clean up B2C customer data inside HubSpot ... Bachelor's degree * 2 to 4+ years of account management experience with a sales component

Coralogix

Technical Account Manager

Boston, MA · On-site +1

$160K - $200K/yr

About the Position Technical Account Managers at Coralogix play a vital role in the customer ... Background knowledge of DevOps / Cloud / Observability * Industry knowledge and opinions on ...

Coralogix

Technical Account Manager

Boston, MA · On-site

$160K - $200K/yr

About the Position Technical Account Managers at Coralogix play a vital role in the customer ... Background knowledge of DevOps / Cloud / Observability * Industry knowledge and opinions on ...

Veson Nautical

Strategic Account Manager

Boston, MA · On-site

Strategic Account Manager Who W e A re : Veson Nautical empowers the global maritime industry to ... The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers ...

Veson Nautical

Strategic Account Manager

Boston, MA · On-site

Strategic Account Manager Who We Are: Veson Nautical empowers the global maritime industry to ... The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers ...

Veson Nautical

Strategic Account Manager

Boston, MA

Strategic Account Manager Who We Are: Veson Nautical empowers the global maritime industry to ... The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers ...

THOMSON REUTERS

Account Manager, Risk

Boston, MA

Account Manager, Risk This position is responsible for developing account plans for new and/or ... Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to ...

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All JobsAccount Engineer JobsAccount Manager Engineer JobsAccount Manager Engineer Jobs in Massachusetts

Account Manager Engineer information

What is an account manager engineer?

An Account Manager Engineer is a professional who combines technical expertise with client relationship management. They act as a bridge between a company's engineering team and its clients, ensuring that technical solutions meet client needs. Their responsibilities typically include understanding client requirements, proposing engineering solutions, coordinating project delivery, and providing ongoing technical support. This role requires strong communication skills, technical knowledge, and the ability to manage multiple client accounts simultaneously.

How does an account manager engineer typically balance technical problem-solving with client relationship management in their daily work?

An Account Manager Engineer often splits their time between addressing clients’ technical needs—such as troubleshooting issues, recommending solutions, or overseeing project implementation—and nurturing strong client relationships through regular communication and strategic planning. This dual focus requires a blend of technical expertise and interpersonal skills. Most days involve collaborating with both internal technical teams and client stakeholders to ensure deliverables meet expectations and to proactively identify opportunities for value-added services. The ability to translate complex technical concepts into clear business value is key for success in this hybrid role.

What are the key skills and qualifications needed to thrive as an account manager engineer, and why are they important?

To thrive as an Account Manager Engineer, you need a solid background in engineering principles, sales acumen, and a relevant degree in engineering or a related field. Familiarity with CRM software, technical product platforms, and industry certifications (such as PMP or relevant technical certificates) is often required. Outstanding communication, problem-solving, and relationship-building skills help you effectively bridge technical solutions with client needs. These skills ensure you can deliver tailored solutions, drive customer satisfaction, and foster long-term business growth.

What is the difference between Account Manager Engineer vs Customer Success Engineer?

AspectAccount Manager EngineerCustomer Success Engineer
CredentialsBachelor's in Engineering, technical background, possibly certifications in sales or account managementBachelor's in Engineering, technical expertise, certifications in customer success or support
Work EnvironmentClient-facing, sales-driven, cross-functional teamsSupport-focused, technical support teams, client onboarding and retention
Employer & Industry UsageTech companies, SaaS providers, engineering firmsSoftware companies, SaaS platforms, tech support organizations
Search & Comparison IntentUnderstanding roles in client management with technical skillsRoles focused on customer retention and technical support

While both roles require technical knowledge and client interaction, the Account Manager Engineer primarily focuses on managing client accounts and sales, whereas the Customer Success Engineer emphasizes supporting clients post-sale to ensure satisfaction and retention.

How much does an account manager engineer get paid?

The average salary for an account manager engineer typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for professional development in technical and client management skills.

Is an account manager engineer an entry level position?

An account manager engineer role is typically not entry-level; it usually requires prior experience in engineering and account management, along with technical skills and customer service abilities. Entry-level positions in related fields may serve as stepping stones toward this role.

What does an account manager engineer do in engineering?

An account manager engineer acts as a technical liaison between a company and its clients, ensuring customer needs are met through technical support, product knowledge, and problem-solving. They often coordinate with engineering teams to customize solutions, provide training, and ensure client satisfaction. Strong communication skills and technical expertise are essential for success in this role.

What are popular job titles related to Account Manager Engineer jobs in Massachusetts?

For Account Manager Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Account Manager Engineer jobs in Massachusetts look for?

The top searched job categories for Account Manager Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Account Manager Engineer jobs?

Cities in Massachusetts with the most Account Manager Engineer job openings:

Account Manager Engineer jobs near you
Infographic showing various Account Manager Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Account Manager

Starcom Mediavest Group Germany Gmbh

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Company Description
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com
Job Description
Profitero+ is looking to hire an Account Manager onto our Customer Success team to help manage our growing portfolio of clients!
In this role, you will be responsible for supporting and developing our growing branded customer base and will serve as a trusted point of contact for a book of 10-12 accounts within our rapidly-expanding portfolio of CPG brands. You will go above and beyond just day-to-day account management by building relationships that level up our client partnerships to help ensure retention of existing accounts and create opportunities for expansion of business.
The ideal person in this role will be able to leverage their outstanding communication and client relationship management skills as well as their holistic understanding of the ecomm/digital commerce space, their knowledge of how to develop and use data-driven insights and analytics to interpret and explain account performance, and their ability to translate highly technical concepts across cross-functional teams and delivery channels to support, develop, and nurture client relationships across their entire book of business in order to help drive growth for the organization.
PLEASE NOTE: This is a hybrid role based out of our Boston office and will require onsite engagement an average of 3-4 days/week. Candidates local to the Boston metro and willing to commit to a hybrid schedule will be prioritized but highly qualified candidates in other major metros may also be considered.
Responsibilities
  • Use a deep understanding of how to leverage eCommerce data and expert knowledge of the Profitero tool to help our clients derive significant value from the tool, leading to high satisfaction and uncontested renewals.
  • Manage day-to-day account operations (client emails and ad-hoc requests, data accuracy, support tickets, user training, meeting prep for bi-weekly touchpoints and QPRs) efficiently, ensuring a seamless client experience and high levels of customer satisfaction.
  • Build and document clear, quantified value stories (ROI, business impact, usage trends) throughout the client lifecycle, arming clients' leadership with the evidence needed to justify continued investment, secure uncontested renewals, and ensure account retention.
  • Support upsell and expansion strategy, identifying whitespace within existing accounts, building compelling business cases, and driving cross-sell/upsell conversations to close incremental revenue.
  • Act as a trusted advisor, proactively sharing thought leadership, competitive/category insights, and best practices that push clients toward higher-value platform usage and help client change how they think about the data.
  • Develop and leverage data-driven insights and analytics to interpret and explain account performance to the client, translating technically-complex concepts and issues across cross-functional teams.
  • As a product expert and client representative, providing feedback and guidance to our engineering team to inform the product roadmap and improve tool usability.
  • Mentor and coach junior team members, modeling Profitero's proactive, value-first approach to leadership.

Qualifications
  • 3+ years of prior professional account management/customer success and/or eCommerce/CPG/brand/retailer experience, preferably within a SaaS, product, or technical environment.
  • Bachelor's degree in marketing, technology, or a related field preferred; experience may be substituted.
  • Strong analytical skills with an ability to leverage analytics and campaign performance metrics to derive insights and develop data-driven recommendations to help clients make informed decisions.
  • Broad understanding of the ecommerce and digital marketing landscape, both inclusive and exclusive to the immediate capabilities of the Profitero product and specific scope of the account remit.
  • Ability to identify, synthesize, respond to, and resolve issues and conflicts as they arise.
  • High degree of comfort with technology and technical concepts.
  • Highly analytical with an ability to leverage analytics and campaign performance metrics to derive insights and develop data-driven recommendations to help clients make informed decisions.
  • Sound decision-making ability rooted in agency, client, and industry knowledge.
  • Comfort operating with a high level of ownership, autonomy, and accountability.
  • An active listener with clear and persuasive verbal and written communication and presentation skills, a high degree of emotional intelligence, and an ability to tell a smart, concise story using data.
  • Experience communicating with and presenting to client representatives at all levels on a regular basis.
  • A natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals.
  • Outstanding organizational skills with an extraordinary attention to detail.
  • A high degree of business savvy with a constant eye towards growth.
  • Flexible and adaptable with an ability to manage and drive success across multiple concurrent projects and competing priorities.
  • A competitive goal-driven self-starter and with the constant drive to exceed expectations.
  • Highly collaborative but independently capable.
  • Prior experience mentoring and managing more junior team members strongly preferred.

Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Profitero+ is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All of your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $60,800.00 - USD $89,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/13/2026.

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