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Account Manager Engineer Jobs in Connecticut (NOW HIRING)

Key Account Manager

Newington, CT · On-site +1

$100K - $140K/yr

Develop and support key account business plans, goals and objectives with operations, branch sales managers, sales representatives, and project developers. * Coordinate negotiation of master service ...

TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals * Serve as primary technical contact and augment our support and ...

Account Manager

Stamford, CT · On-site

$60K - $65K/yr

Their sponsorship programming covers various properties, ambassadors, and segments, showcasing their diversity and market strength. We have an outstanding opportunity for an Account Manager to ...

Account Manager

Stamford, CT · On-site +1

$60K - $65K/yr

Their sponsorship programming covers various properties, ambassadors, and segments, showcasing their diversity and market strength. We have an outstanding opportunity for an Account Manager to ...

Sales Account Manager

Stratford, CT · On-site

$125K - $160K/yr

Sales Account Manager Straton Industries is a global supplier of precision machined components ... Collaborate with quoting and engineering teams to create tailored solutions that meet customer ...

Sales Account Manager

Stratford, CT · On-site

$125K - $160K/yr

Sales Account Manager Straton Industries is a global supplier of precision machined components ... Collaborate with quoting and engineering teams to create tailored solutions that meet customer ...

Sales Account Manager

Stratford, CT · On-site

$125K - $160K/yr

Sales Account Manager Straton Industries is a global supplier of precision machined components ... Collaborate with quoting and engineering teams to create tailored solutions that meet customer ...

Sales Account Manager Straton Industries is a global supplier of precision machined components ... Collaborate with quoting and engineering teams to create tailored solutions that meet customer ...

Sales Account Manager Straton Industries is a global supplier of precision machined components ... Collaborate with quoting and engineering teams to create tailored solutions that meet customer ...

Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards. * Manage key accounts, addressing ...

Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards. * Manage key accounts, addressing ...

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Account Manager Engineer information

What is an account manager engineer?

An Account Manager Engineer is a professional who combines technical expertise with client relationship management. They act as a bridge between a company's engineering team and its clients, ensuring that technical solutions meet client needs. Their responsibilities typically include understanding client requirements, proposing engineering solutions, coordinating project delivery, and providing ongoing technical support. This role requires strong communication skills, technical knowledge, and the ability to manage multiple client accounts simultaneously.

How does an account manager engineer typically balance technical problem-solving with client relationship management in their daily work?

An Account Manager Engineer often splits their time between addressing clients’ technical needs—such as troubleshooting issues, recommending solutions, or overseeing project implementation—and nurturing strong client relationships through regular communication and strategic planning. This dual focus requires a blend of technical expertise and interpersonal skills. Most days involve collaborating with both internal technical teams and client stakeholders to ensure deliverables meet expectations and to proactively identify opportunities for value-added services. The ability to translate complex technical concepts into clear business value is key for success in this hybrid role.

What are the key skills and qualifications needed to thrive as an account manager engineer, and why are they important?

To thrive as an Account Manager Engineer, you need a solid background in engineering principles, sales acumen, and a relevant degree in engineering or a related field. Familiarity with CRM software, technical product platforms, and industry certifications (such as PMP or relevant technical certificates) is often required. Outstanding communication, problem-solving, and relationship-building skills help you effectively bridge technical solutions with client needs. These skills ensure you can deliver tailored solutions, drive customer satisfaction, and foster long-term business growth.

What is the difference between Account Manager Engineer vs Customer Success Engineer?

AspectAccount Manager EngineerCustomer Success Engineer
CredentialsBachelor's in Engineering, technical background, possibly certifications in sales or account managementBachelor's in Engineering, technical expertise, certifications in customer success or support
Work EnvironmentClient-facing, sales-driven, cross-functional teamsSupport-focused, technical support teams, client onboarding and retention
Employer & Industry UsageTech companies, SaaS providers, engineering firmsSoftware companies, SaaS platforms, tech support organizations
Search & Comparison IntentUnderstanding roles in client management with technical skillsRoles focused on customer retention and technical support

While both roles require technical knowledge and client interaction, the Account Manager Engineer primarily focuses on managing client accounts and sales, whereas the Customer Success Engineer emphasizes supporting clients post-sale to ensure satisfaction and retention.

How much does an account manager engineer get paid?

The average salary for an account manager engineer typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for professional development in technical and client management skills.

Is an account manager engineer an entry level position?

An account manager engineer role is typically not entry-level; it usually requires prior experience in engineering and account management, along with technical skills and customer service abilities. Entry-level positions in related fields may serve as stepping stones toward this role.

What does an account manager engineer do in engineering?

An account manager engineer acts as a technical liaison between a company and its clients, ensuring customer needs are met through technical support, product knowledge, and problem-solving. They often coordinate with engineering teams to customize solutions, provide training, and ensure client satisfaction. Strong communication skills and technical expertise are essential for success in this role.

What are popular job titles related to Account Manager Engineer jobs in Connecticut?

For Account Manager Engineer jobs in Connecticut, the most frequently searched job titles are:

What cities in Connecticut are hiring for Account Manager Engineer jobs?

Cities in Connecticut with the most Account Manager Engineer job openings:

Account Manager

Berlin, CT

$31 - $36/hr

Full-time

Posted 9 days ago


Job description

Altus Fire & Life Safety is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

Facility Compliance Services, part of the Altus Fire & Life Safey family of companies, located in Berlin, CT is looking for an Account Manager to join our team!

The Account Manager is the single point of contact and trusted advisor for an assigned portfolio of client accounts. This is more than a sales role — you are a relationship manager, customer advocate, and internal "quarterback" who owns the full customer lifecycle from initial engagement through ongoing growth and retention.  You drive recurring revenue, secure new building contracts, protect account margins, and deliver a seamless customer experience by coordinating FCS’s sales, operations, scheduling, estimating, and accounting teams around each client’s needs.

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.


ResponsibilitiesCustomer Relationship Management
• Single, consistent point of contact for your portfolio — the one voice the client hears from start to finish.
• Conduct proactive outreach to review service satisfaction, surface concerns, and build long-term trust.
• Introduce yourself and set communication expectations with new or transitioning property/building managers within one week.
• Educate clients on code and compliance requirements, using each conversation as an opportunity to add value and upsell appropriate services.
• Document all client interactions in the CRM for continuity, accountability, and opportunity tracking.

Inside Sales & Portfolio Growth
• Daily outbound calling to manage open proposals, deficiency quotes, service quotes, and renewals.
• Identify and close opportunities for additional services, portfolio expansion, and new building contracts.
• Apply a structured interaction framework on every touch: Client Touch → Qualify & Approve → Opportunity Identification → Referral & Portfolio Growth.
• Review all quotes before sending — understand the client’s budget and break out tenant vs. base-building costs and priorities.
• Leverage existing relationships and tools (LinkedIn, ZoomInfo, CRM, industry networks, etc) to expand accounts and generate referrals.

Margin & Account Performance
• Monitor and maintain gross-margin (GM%) health across portfolio, identifying opportunities to improve.
• Drive profitable, recurring-revenue growth year over year across assigned accounts.

Contract Renewals & Retention
• Begin the renewal process ~90 days before expiration and participate in regular renewal reviews for contracts inside that window.
• Prepare by reviewing account GM, relationship history, outstanding deficiencies, management changes, and growth opportunities.
• Present the value of added services and compliance coverage; be proactive rather than reactive — reach out ahead of expiration, line up site visits for deficiencies, and grow the portfolio at renewal.

Collections Support
• Support the collection of outstanding and delinquent balances (0–60 day cycle) by leveraging client relationships; coordinate with Accounting to flag at-risk accounts and keep accounts current.

Sales & Operations Collaboration (Internal Quarterback)
• Route customer inquiries — scheduling, reports, quotes, invoices, deficiencies, contract questions — to the right internal team, follow through to resolution, and relay one consistent update back to the client.
• Partner with outside sales on site visits, building audits, and opportunity qualification.
• Participate in weekly Account Management / Inside Sales / Operations and portfolio-growth meetings, plus coaching and networking events (Lunch & Learns, industry conferences, client appreciation, etc).
Required Skills
  • 2+ years in inside sales, account management, customer service, or service coordination
  • Experience in a technical, construction, mechanical, fire/life safety, or service-based industry is an asset
  • Proficiency with CRM systems and the Microsoft Office suite
  • Highly organized and deadline-driven, comfortable managing a high volume of daily outreach
  • Comfortable working cross-functionally with operations, scheduling, estimating, and accounting teams
  • High School Diploma or equivalent required