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Account Manager Technology Jobs in Connecticut (NOW HIRING)

RCN Capital, LLC.

CL Account Manager

Windsor, CT · On-site

$50 - $80/hr

The Account Manager delivers live training sessions, supports account creation and onboarding ... Serve as the tech application point of contact for new CL clients throughout the onboarding ...

TTM Technologies

Account Manager

Stafford Springs, CT · On-site

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Required Qualifications * 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS ... Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts * Strong ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ...

Kaseya Limited

Account Manager

Norwich, CT · On-site

$60 - $90/hr

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ...

Ttmtech

Account Manager

Stafford Springs, CT · On-site

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

El Camino Health

Account Manager

Stafford, CT · On-site

$60 - $90/hr

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Relationinsurance

Account Manager

Cheshire, CT

The Account Manager remains knowledgeable of advances in the insurance business as well as stays ... Fully adopts innovative technology, including proprietary AI solutions, into the service process to ...

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Account Manager Technology information

What does an account manager in technology do?

An Account Manager in Technology is responsible for managing relationships with clients who use a company's technology products or services. They serve as the main point of contact for clients, help address their needs, and ensure they are satisfied with the solutions provided. Account Managers in this field work to grow their accounts by identifying new business opportunities and coordinating with internal teams such as sales, support, and product development. They must have a strong understanding of both the technology being offered and the client's business goals, ensuring that solutions are tailored effectively.

What are the key skills and qualifications needed to thrive as an account manager in technology?

To thrive as a Technology Account Manager, you need strong sales acumen, technical understanding of IT solutions, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, basic knowledge of cloud platforms, and relevant certifications such as Certified Technology Specialist (CTS) are highly valued. Exceptional communication, negotiation, and relationship-building skills help you manage client expectations and drive satisfaction. These skills are crucial for bridging the gap between client needs and technical solutions, ensuring long-term account growth and customer retention.

What are some common challenges account managers in technology face, and how can they overcome them?

Account Managers in the technology sector often navigate rapidly changing products and solutions, which can make it challenging to stay informed and provide clients with up-to-date recommendations. Additionally, aligning client needs with technical capabilities requires strong communication and problem-solving skills. To overcome these challenges, successful Account Managers regularly participate in product training, foster close collaboration with technical teams, and proactively communicate with clients to anticipate and address issues before they escalate.

What is the difference between Account Manager Technology vs Customer Success Manager?

AspectAccount Manager TechnologyCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Work EnvironmentSales-driven, client-facing, often in tech companiesCustomer-centric, support teams, SaaS companies
Required CredentialsRelevant sales or technical certifications, experience in tech salesCustomer service or success certifications, SaaS experience

While both roles involve client interaction in the tech industry, Account Manager Technology primarily focuses on sales, renewals, and account growth. Customer Success Managers concentrate on onboarding, satisfaction, and retention. Both roles require strong communication skills and industry knowledge but differ in their core objectives and daily tasks.

How much does an account manager technology get paid?

An account manager in technology typically earns between $60,000 and $120,000 annually, depending on experience, location, and company size. Salaries can be higher with specialized skills, certifications, or in high-demand markets.

What type of account manager technology makes the most money?

In the field of account management, those specializing in enterprise software, cloud services, or cybersecurity tend to earn higher salaries due to the complexity and value of these technologies. Account managers with expertise in CRM platforms like Salesforce or with certifications in cloud solutions often command higher compensation. Strong technical skills combined with industry-specific knowledge can significantly impact earning potential.

What cities in Connecticut are hiring for Account Manager Technology jobs?

Cities in Connecticut with the most Account Manager Technology job openings:

Account Manager Technology jobs near you
Infographic showing various Account Manager Technology job openings in Connecticut as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution.

Account Manager

ProTech IT Solutions, LLC

Torrington, CT • Hybrid

$65K/yr

Full-time

Medical, Retirement

Re-posted 11 days ago

Key responsibilities

  • Manage client accounts across multiple locations, including onboarding, renewals, and long-term IT planning.

  • Lead quarterly business reviews, handle client escalations, and identify upsell opportunities within assigned accounts.

  • Serve as the primary relationship owner, acting as a liaison between clients and the technical services team to ensure seamless service delivery.

Job description

ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative IT solutions - including managed IT services, cloud infrastructure, cybersecurity, and technology consulting - to businesses across the greater New York metropolitan area.
We are seeking a results-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building long-term client relationships and solving real-world business challenges through technology. You will serve as a trusted advisor to both prospects and existing clients, helping them align their technology investments with their business goals.
This role manages client accounts across our Torrington and White Plains offices, working with a diverse, multi-location client base.

Key Responsibilities:

Business Development

  • Actively prospect for new business through cold outreach, networking, referrals, and marketing campaigns
  • Identify leads and new client opportunities across assigned territories
  • Schedule and conduct First-Time Appointments (FTAs) in collaboration with the Director of Sales
  • Identify client pain points and align their needs with ProTech's managed IT, cloud, and cybersecurity solutions
  • Conduct discovery meetings and develop long-term technology roadmaps for prospective clients
  • Represent ProTech at local events, trade shows, and industry forums to build brand presence and pipeline

Account Management

  • Serve as the primary relationship owner for an assigned book of accounts, managing multiple clients across the Torrington and White Plains offices
  • Lead quarterly business reviews (QBRs) and guide clients through long-term IT planning and strategy, including onboarding for some newer client accounts
  • Manage renewals for hardware, software, licensing, and service contracts
  • Act as the liaison between clients and ProTech's technical services team to ensure seamless delivery
  • Handle client escalations professionally, driving timely resolution and maintaining high satisfaction
  • Identify expansion and upsell opportunities across assigned accounts, aligned with client growth

Internal Collaboration

  • Maintain accurate CRM records including pipeline updates, activity logs, and forecast data
  • Partner with vendors and distribution contacts to prepare competitive solution proposals and quotes
  • Collaborate with the sales team within a POD structure, supporting shared goals and peer development
  • Participate in new client onboarding and kickoff meetings to ensure a strong start to each engagement
  • Stay current on ProTech's service portfolio, emerging technologies, market trends, and competitor offerings

What We're Looking For

  • 2+ years of experience in account management, business development, or outside sales - preferably in IT, MSP, or B2B technology services
  • Demonstrated ability to manage multiple client relationships and close new business in a consultative sales environment
  • Comfortable engaging and presenting to C-level executives and business decision-makers
  • Working knowledge of IT concepts including managed services, cloud solutions, and cybersecurity (training provided)
  • Proficiency with CRM platforms and quoting tools; experience with Microsoft 365 a plus
  • Strong verbal and written communication skills with the ability to tailor messaging to diverse audiences
  • Highly organized self-starter with the ability to manage multiple priorities and operate with minimal supervision
  • Collaborative team player with a client-first mindset and a commitment to professional integrity
  • Bachelor's degree preferred; equivalent combination of education and experience considered

Compensation & Benefits

  • Competitive base salary starting at $65,000
  • Commission incentive structure covering both new business development and growth within existing accounts
  • Comprehensive healthcare benefits
  • Retirement plan with employer match
  • Ongoing professional development and vendor training opportunities
  • Collaborative, team-oriented culture with room for growth

ProTech IT Solutions, a New Charter Technologies Company, was founded in 2012 by Johnson Abraham. His personal belief is that technology should be delivered the same way customers are served at a five-star restaurant or hotel - with white-glove service. Using this service model, our firm has experienced significant growth.

ProTech IT, a New Charter Technologies Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ProTech IT recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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